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  • Excellent81%
  • Very good3%
  • Average1%
  • Poor5%
  • Terrible10%
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“left mexico”(2 reviews)
“airport pick”(2 reviews)
“visit mexico”(3 reviews)
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Contact
Luis Moya, Mexico City 06300, Mexico
Cuauhtemoc District
Website
+52 998 887 2495
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Reviews (125)
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All reviews left mexico airport pick visit mexico teotihuacan pyramids victor driver punctual benz vehicle guadalupe basilica
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1 - 10 of 86 reviews
Reviewed 6 days ago

Checked several day tour options and settled on this one. Made the right choice. Sergio who has been showing people the wonders of CDMX for over 40 years could not have been more knowledgable. We were fortunate to go on a Thursday in early January...More

Date of experience: January 2019
Thank MichaelB7061
Reviewed 1 week ago via mobile

Victor and Marcos in charge of this super adventure of information about part of the history in CDMX, relax and good food (not included in the price). I highly recommend this tour for all those who want to discover Mexico in good hands.

Date of experience: January 2019
1  Thank itsbbc
Reviewed 2 weeks ago via mobile

Our bilingual guide, Marcos, was very knowledgeable about every site we visited. We would highly recommend this tour to learn about some of the history around Mexico City. We went on a Sunday, which is a busy time to go because archeological sites are free...More

1  Thank Babz907
Reviewed 12 November 2018

I travel alone, a single older woman. My plane was late into Mexico City airport, but the driver waited 2 hours for me, and was courteous and helpful at 2am. Came into the hotel with me to make sure I was safe, translated for me...More

Date of experience: November 2018
1  Thank Lynette H
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 10 December 2018

We truly appreciate your comments and look forward to serving you again soon. THANK YOU !

Reviewed 4 November 2018 via mobile

Victor, Sergio, and their entire staff were incredibly helpful, attentive, and very knowledgeable in the tours that we took with them. The pyramids tour was of particular interest for us and was set up wonderfully. If your traveling in Mexico City I highly recommend Sergio...More

Date of experience: October 2018
1  Thank JVirgen
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 10 December 2018

Victor, Sergio and All of us THANK YOU for using our services! We all look forward to being your hosts again on another Gray Line Experience.

Reviewed 22 October 2018

Sergio (tour guide) and Victor (driver) were fantastic. They took us to locations the big tour groups missed and adjusted the tour according to our own interests. Sergio is a flawless English speaker and has a deep historical insights. Victor is a very safe and...More

Date of experience: October 2018
1  Thank Mark H
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 10 December 2018

We all THANK YOU for your very nice comments on our services and Experiences.

Reviewed 22 October 2018

We did this tour with Sergio (guide) and Victor (driver). They were amazing. Sergio's English is perfect and he took us to places that no other tour went, including a home that still had original frescos. The van is incredibly clean and Victor is a...More

Date of experience: October 2018
1  Thank Mark H
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 10 December 2018

Sergio and all of us appreciate your AMAZING review and comments. Thanks for using Gray Line Mexico City.

Reviewed 12 October 2018 via mobile

We used Gray Line and Victor for airport pick-up, drop off and a one day trip to Teotihuacán. He was punctual, respectful and courteous. Made the whole process seamless and enjoyable.

Date of experience: October 2018
1  Thank KhalidM1
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 22 October 2018

Thanks !

Reviewed 24 September 2018

I would highly recommend it. I want to thank Mr Sergio who is an excellent guider and very polite,,And Also to the young gentleman Victor an excellent driver and companion at same time ,, gray line is way to go we had a real good...More

Date of experience: September 2018
1  Thank Cruiser817055
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 30 September 2018

Thanks for your recommendation to the world's traveling community !

Reviewed 20 September 2018

The tour was both educational and entertaining. Sergio and Victor were awesome. Sergio provided us with a very comfortable ride, patiently waiting for us at every stop. Sergio and Victor very friendly, kind and knowledgeable as well as very helpful. The tour started on time...More

Date of experience: September 2018
Thank ERLIM
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 30 September 2018

Victor and all off us at Gray Line Mexico Thank you for using our services and look forward to having you as our guest on another one of our experiences soon. Hasta la vista !

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Questions & Answers
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Yolis
1 May 2017|
Answer
Response from chichenuxmal | Property representative |
Hoy Domingo, por favor llame usted directamente a nuestro Coordinador en la Ciudad de Mexico, Sr. Victor Hugo Monroy, Cel.: 55 3717 1057 Gracias por su interés en Gray Line Ciudad de Mexico.
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