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They were able to bring us our bikes right to our rented condo which was extremely helpful. Bikes were old-school, had to get used to the back peddling to stop! Overall, bikes were fine and got us around to enjoy the city and weather. They were very good at communication!
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Date of experience: April 2022
Helpful
Customer services was great, everyone was friendly. Shelby was who helped us and she was helpful throughout. I would have given 5 Stars but the bikes weren't great. One of them had a definite issue with something rubbing against the tire. It was our fault to not go back and get another one after we realized but we dealt with it. I am sure they would have helped us get another one.…
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Date of experience: April 2022
Helpful
Coastal Cruisers make renting from them nearly effortless. Book online, input the CORRECT information and they take care of the rest. We rented bikes for a brief stay in Miramar Beach. They delivered and retrieved with no hassle at all. Professional, Courteous and Compassionate. Compassionate? Yes, we needed to extend our rental by one day, they were above and beyond in accommodating our last minute needs. We will use them again and recommend them to anyone who asks about any sort of gear rental in Miramar Beach and Destin area.…
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Date of experience: October 2021
Helpful
Require a $400 deposit on scooters to be paid in cash... state they will refund it through venmo after picture has been sent of safe return. They then block your number and refuse to answer or return money. Horrible business!
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Date of experience: September 2021
Helpful
Rose was great and super nice! Dropped bikes off no hassle. Child seat was already assembled and the helmet they provided fit better than the one I brought. Will definitely use them again!
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Date of experience: September 2021
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