Tortuga Duty Free
Tortuga Duty Free
3

Top ways to experience Tortuga Duty Free and nearby attractions

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.0
3.0 of 5 bubbles24 reviews
Excellent
5
Very good
1
Average
12
Poor
3
Terrible
3

Steve M
Tampa, FL19 contributions
3.0 of 5 bubbles
Jul 2018 • Family
It's all about the rum cakes! Yes, they're a little one the 'over-average' price range, but it's the Caribbean. Honestly, this store is just about like the other's of the same name. Average prices, average service. They have a good selection of touristy type items as well as drinks.
Written July 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

2happi
Decatur, GA207 contributions
3.0 of 5 bubbles
Apr 2019
Did not have much time left before boarding our cruise ship, but the staff were able to complete our orders in time. Staff is always very helpful-this is our 3rd time shopping here and the prices have been much lower than on the ship.
Written October 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

moncherie76
Hertfordshire, UK64 contributions
2.0 of 5 bubbles
Mar 2019 • Couples
Ordered alcohol I. Grand cayman duty free had my reflection celebrity bag with me and the woman said no problem took name and cabin number
At end of cruise no drinks
She typed in wrong ship
Have email duty free to get full refund but no response
The woman was abrupt when we purchased .
Hopefully they will respond otherwise will take this further and also advise others not to use this store
Watch this space
Written March 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JCreighton
Baton Rouge, LA136 contributions
5.0 of 5 bubbles
Jan 2020
Grand Cayman duty free liquor shops have Great Prices. The 2 at the pier usually have several of the popular brands buy 2 get 1 free. This makes Absolute and several others $30 for 3 liter size bottles. They will deliver them to the ship.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chrystal G
Rancho Dominguez, CA16 contributions
1.0 of 5 bubbles
Feb 2019 • Business
The Tortuga Duty Free Liquor store is unethical and full of scammers. My mom specifically asked the two women cashiers if she could purchase alcohol for the cruise. They responded, “Yes, we will deliver straight to your room.” I interjected and clarified would the alcohol be delivered when we returned to the ship so we could partake during our cruise. They responded, “Yes, they would get the alcohol delivered straight to our rooms.” After we finished with the transaction they responded, “Oh yeah, the alcohol will be delivered to your room at the end of your cruise.” My jaw dropped in surprise. These two women should be ashamed of themselves. They are awful human beings with poor character and are a horrible representation of the Grand Cayman Island. Do not support this business, you will be deceived!

Disappointed,
Chrystal
Written February 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NWGAL61
Pacific Northwest211 contributions
1.0 of 5 bubbles
May 2015 • Friends
While on a recent visit we stopped in this store to browse. I bought a cold water upon leaving the store & went to the counter with it. I put the water on the counter & handed the lady a $10 bill.
She gave me my receipt with my change of $4........I stood there a second & then said...I gave you a ten, to which she replied, no I didn't & I still standing there with the money she returned to me in my hand. I said no maam you didn't & then she said I must have dropped it. I hadn't moved so I replied again no maam..... to which she replied that she must have dropped it...reaching in the till to give my correct change.
I would count your change before stepping away, I would bet they do this to unsuspecting visitors all day long!
Written May 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MsLatrav
Northville, MI17 contributions
3.0 of 5 bubbles
Aug 2016 • Couples
The Tortuga Duty Free store is a pretty good one stop shop if you would like to purchase delicious rum cakes, their flavored coffees, and a nice variety of flavored rums. You get an opportunity to sample cake and also rums. I suggest you do this prior to purchase. Everything is good, but you can make a better choice that way.
If you happen to be visiting during lunch, you might get trapped in the parking lot for good reason. Locals line up to purchase hot and delicious meat pies. Yes, meat pies!!! They are a little on the spicy side, but it is well worth it. They sell a variety of beef, chicken, or vegetable pies. I purchases a chicken meat pie combo that included chips and a soda for about 7CI. You can also see the rum cakes being made and packaged. Nice stop!
Written August 10, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelingPirate13
Columbus, OH210 contributions
3.0 of 5 bubbles
Jun 2014 • Family
The rum cake is delicious but you can purchase it in other places! The building is run down and the day we stopped by the factory wasn't even up and running so we couldn't see the cakes being made. Not worth the drive.
Written July 6, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeremy J
27 contributions
1.0 of 5 bubbles
We found much better deals out away from the cruise line tourist trap. Unless you have unlimited cash falling out of your pockets do not shop here!
Written June 21, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jacqueline H
6 contributions
4.0 of 5 bubbles
Jan 2019 • Solo
Went to Tortuga Rum Shop and had nice experience, but I do not recognize this picture's location. There are actually shops at the location, if you are on a ship, they have one price, on a plane -- they charge more. I came prepared with lots of bubble wrap because of flying Delta--Delta broke my bottle of Dark Tortuga Rum in Feb of 2018. A Knoxville TSA agent said I could bring back 5 bottles and so I played it safe with 3. I will go back to Georgetown again, it is lovely, friendly & sunny. Comfort Suites is nice, pretty pool & restaurant, and terrific front desk group.
Written February 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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TORTUGA DUTY FREE (2024) All You Need to Know BEFORE You Go (with Photos)

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