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Soto's Cruises

George Town 30192, Grand Cayman
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The excursion is nice but the tour could have been better

The day was nice: we saw some stingrays but overall the six of us felt that the staff (except for... read more

Reviewed 5 days ago
Marie M
via mobile
Great trip to Stingray City

Met by Kerry Soto at the cruise pier. After a short wait to get all of the registered guest ashore... read more

Reviewed 3 weeks ago
Volfan1858
,
Blountville, Tennessee
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Sotos Cruises has been in the watersports business for over 22 years. Our trained and experienced crew members always ensure great personalized attention. Our boat is very clean, well maintained and we carry all the safety equipment necessary. EXPERIENCE THIS GREAT TOUR WITH US !!
  • Excellent87%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible2%
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LOCATION
George Town 30192, Grand Cayman
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"captain randy"
in 5 reviews
"stingray city"
in 41 reviews
"great transportation"
in 2 reviews
"cruise ship"
in 14 reviews
"grand cayman"
in 26 reviews
"fruit punch"
in 4 reviews
"fish"
in 10 reviews
"shallow reef"
in 2 reviews
"great price"
in 4 reviews
"great trip"
in 6 reviews
"stingray encounter"
in 2 reviews
"entire cruise"
in 2 reviews
"minute ride"
in 2 reviews
"highlight of our trip"
in 3 reviews
"first stop"
in 2 reviews
"cayman islands"
in 3 reviews
"kerry"
in 30 reviews
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1 - 10 of 113 reviews

Reviewed 5 days ago via mobile

The day was nice: we saw some stingrays but overall the six of us felt that the staff (except for Kerry) was not very friendly and kinda look annoyed. We had no information on the area or the stingrays. The boat was packed and it...More

Thank Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded 4 days ago

Thank you for your response. This day was exceptionally busy for us with cruise ship guests, definitely not typical of our tours. It can be more stressful on the crew to ensure everyone's safety and security and perhaps this is why they may have appeared...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Met by Kerry Soto at the cruise pier. After a short wait to get all of the registered guest ashore, we made the short trip to the dock. Captain Randy and his deckhand had the boat ready and our roup of 16 headed out. Water...More

Thank Volfan1858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded 3 weeks ago

Thank you for your review. It was a pleasure to meet you and show everyone a wonderful time with our amazing Southern stingrays and beautiful marine life. I trust that you all will revisit us again in the near future. KERRY, MANAGER, SOTOS CRUISES

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Reviewed 4 weeks ago

Soto's could of not been any nicer to our group of 8 this past February. We were on the Island from the Liberty of the Seas, we booked on our own at the recommendation of a Family on the same cruise. That same family happened...More

Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded 4 weeks ago

Thank you very much for your review. We really appreciate each and every one of you and would like to welcome you back in June! It was a pleasure meeting you all. KERRY, MANAGER, SOTOS CRUISES

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Reviewed March 13, 2018 via mobile

We booked a private afternoon excursion for our group of 8 with Soto’s on a cruise stop. They are a small family operation that competes with other commercial options with better prices, very flexible itinerary options, great customer service and an intimate Cayman experiences. The...More

Thank Trent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded March 14, 2018

Thank you very much for your review. We are happy to be a part of your memories during your short visit by cruise ship to our beautiful Island. We've been in the watersports business since 1987 and thoroughly enjoy meeting guests and providing them with...More

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Reviewed March 1, 2018

We cruise every year and have been on so many excursions we really dont book them because of the quantity of people that attend. We were o n a small beach in Cozumel and started talking to another couple (with 7 kids) and they told...More

Thank RonM431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded March 3, 2018

Thank you for your review. I am happy that you and your family contacted us and thoroughly enjoyed our services. When you return to our beautiful Island, I would be very happy to assist you again. Our business is your pleasure. KERRY, MANAGER, SOTOS CRUISES

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Reviewed February 6, 2018

Our original trip with someone else was canceled due to our ship arriving late into port. Man are we glad that happened. Capt Randy and John were such amazing tour guides. They provided all the equipment needed to enjoy a beautiful day on the Island....More

Thank cindyloo2671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded February 8, 2018

Thank you for your review. It was our pleasure to assist you and we are happy that you got to experience the fine quality of our tours. We would like to invite you back to our beautiful Island in the near future. Thanks again for...More

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Reviewed January 4, 2018 via mobile

Let me start by saying this isn't my first trip to the Cayman islands or stingray City. I was not looking forward to another Cayman stop on our cruise as we didn't have a great stop the first time we went. Much to my surprise,...More

Thank Rob-stroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded January 6, 2018

Thank you very much for your response. I am happy that you enjoyed the tour with us and invite you to return to our beautiful Island once again. Swimming with the stingrays is certainly an event no visitor should miss out on. I was happy...More

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Reviewed September 29, 2017

Sting Ray City, snorkeling, and starfish point were our destinations. Captain Randy provided drinks and all necessary equipment. There were a lot of boats so he made it a point to rearrange the order of our tour to be in the least crowded location. He...More

2  Thank Gngy2mom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2017

Outstanding ! I booked a day trip with Sotos after another company refered us to Sotos. Very timely information was sent by Kerry explaing that she was going to wait for us at the port. Great transportation to and from port, Boat was very clean,...More

2  Thank Hafed_Ben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded August 13, 2017

Thank you for your review. It is our pleasure to ensure that everyone enjoys the tour. We look forward to welcoming you back ! Kerry

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Reviewed July 17, 2017

We took a trip with Soto's Cruises to Stingray City and another reef to snorkel and had a great time. The Captain and Wally were great with wrangling the stingrays for us to hold and kiss for good luck. The boat was clean and had...More

1  Thank IXOXOXI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cruises21, Manager at Soto's Cruises, responded to this reviewResponded July 19, 2017

Thank you very much for your response and for choosing us. I look forward to welcoming you back to our beautiful Island. Have a great day. KERRY, SOTOS CRUISES

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Landlocked5
March 22, 2018|
Answer
Response from cruises21 | Property representative |
Thank you for your question and for your subsequent telephone call. I trust that I answered all the questions and look forward to meeting you and the rest of your group on Friday. KERRY, MANAGER, SOTOS CRUISES
1
Vote
Linda B
March 16, 2018|
AnswerShow all 3 answers
Response from cruises21 | Property representative |
Thank you for your question. Our boat is mono hull, power boat, we don't use a sailboat or catarmaran.
0
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