Thank you for taking time out to provide us with a feedback. It is very unfortunate that you were treated in this manner. All our staff are properly trained and well mannered, including the young man in question,therefore, I was quite surprised to have read this comment, as this gentleman is very friendly and professional. I had a chat with him to ascertain what transpired. Having heard the two sides of the story I can conclude that this was a simple one misunderstanding and I apologize that he did not communicate the situation better to you. Firstly, We are currently in the busy cruise ship season, therefore our restaurant is setup to accommodate large groups. Since you were on the line together with the large group, he assumed you were part of this group, hence he proceeded to seat you at the table reserved for this group. Had you informed that you were not part of this group, you would have been seated at a different table away from the group. Again I do apologize for this, the young man has been cautioned and this will not reoccur. Despite this slight misunderstanding, we are happy to know that you enjoyed your Zipline experience.
