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Review Highlights
Excellent Scuba Diving Shop

Amazing Dive Shop. Matthew answered all our questions by e-mail before the trip. Always replied... read more

Reviewed 18 February 2018
LovelyOwl
EXCEPTIONAL Service

I cannot begin to explain the level of service and professionalism I received from this company... read more

Reviewed 13 February 2018
Janice P
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  • Excellent96%
  • Very good3%
  • Average1%
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“chi chi”(56 reviews)
“dive master”(16 reviews)
About
Scuba Diving in the Dominican Republic Puerto Plata!We provide quality customer service in English, Spanish and Danish, and above all a very friendly and professional environment.We scuba dive in Puerto Plata and Sosua in the Dominican Republic, it...more
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Hours Today: 8:00 AM - 5:00 PM
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Calle Carretera Turistica Gregorio Luperon | Plaza Turisol Ste #48, Puerto Plata 57000, Dominican Republic
Reviews (131)
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Reviewed 18 February 2018

Amazing Dive Shop. Matthew answered all our questions by e-mail before the trip. Always replied quickly and provided a lot of information. We used PayPal for the payment. Me and my boyfriend did a Open Water Scuba Certification. Chichi and Nemo were amazing teachers. Chichi...More

Thank LovelyOwl
Reviewed 13 February 2018

I cannot begin to explain the level of service and professionalism I received from this company. They were more than willing to cater to the uncertain timing of the cruise ship coming into port and when I got there, Nemo (dive master) did everything he...More

Thank Janice P
Reviewed 31 October 2017 via mobile

This was my first dive past my certification and I was nervous. However, the second I got in the water with the team I was so excited and all of that melted away. They gave me amazing feedback on my first dive which I applied...More

Thank SUEWQ
Matthew W, Guest Relations Manager at Diwa Dominicana, responded to this reviewResponded 1 November 2017

Thank you so very much! We appreciate your business and the kind words! Please come visit again soon! Bring your friends and so we can show them "what lies beneath the sea!" Thanks again!

Reviewed 15 September 2017

Amazing Dive Shop. Chi Chi is the best dive master. He is a wonderful teacher who takes time to explain everything in a nice and educative way! They have great facility and the dive sites are very nice too. Big thanks to Matt for all...More

Thank Suman T
Matthew W, Public Relations Manager at Diwa Dominicana, responded to this reviewResponded 16 September 2017

Thank you so much for diving with us! Come see us again!

Reviewed 16 August 2017 via mobile

Let me just say that the level of professionalism and understanding for my changing schedules was amazing. They made everything possible an most of all they are really safe and explain everything. We were doing this for the first time and i can tell you...More

Thank Dianny R
Matthew W, President of international operations at Diwa Dominicana, responded to this reviewResponded 18 August 2017

Thank you so much Diannii! It was certainly a pleasure for us! You all did a great job! Hope to see you and your family for the open water!

Reviewed 17 March 2017

Like some of the comments below, I made a tripadvisor account just to leave a review for them. I was staying in Puerto Plata with my boyfriend. Although I'm certified, my boyfriend had never dived before, so we booked the discover dive through Diwa. We...More

Thank kayla994
Matthew W, Guest Relations Manager at Diwa Dominicana, responded to this reviewResponded 20 March 2017

Thank you so much for taking the time to create an account to review us on TripAdvisor! We always love to hear stories like yours, it gives us great pleasure to ensure an outstanding trip when you dive with DIWA. We look forward to diving...More

Reviewed 14 February 2017

Had an awesome time with Naldo and Chi-Chi learning to dive!! If there is one thing you should do in Puerto plata it is to go dive with these guys.

Thank johanna l
Matthew W, Guest Relations Manager at Diwa Dominicana, responded to this reviewResponded 22 February 2017

Thank you so much for your feedback Johanna! We are so glad you had a wonderful learning experience with us! Come back and see us soon!

Reviewed 13 February 2017 via mobile

To start off, i went out of my way to create a trip advisor account just to give a review on DIWA. From the beginning, Matt, thanks alot, He was great to deal with, after my switching dives back and fourth, everything was well accomodated....More

Thank Chase_Fraser
Matthew W, Guest Relations Manager at Diwa Dominicana, responded to this reviewResponded 14 February 2017

Thank you so much for taking the time to share your feedback with us Chase! We really appreciate it and hope you come back to see us soon!

Reviewed 31 December 2016 via mobile

We just took our Open water Padi with Chichi. He was very friendly and professional. We highly recommend Diwa Dominicana!

Thank Yas55555
Matthew W, Guest Relations Manager at Diwa Dominicana, responded to this reviewResponded 5 January 2017

Thank you so much! Congrats on your new open water! Come join us again!

Reviewed 24 October 2016

We booked our dive for our second trip to Puerto Plata and had heard good things about DIWA and wanted to use them. From the very beginning every communication I had was great. Very easy to work with. When the day of our dive arrived...More

Thank Troy H
Matthew W, Owner at Diwa Dominicana, responded to this reviewResponded 25 October 2016

Hi Troy! We are so sorry the water didn’t cooperate with you guys that day. We can’t wait to have you and your wife back with us to dive and experience the beautiful still waters! Thank you so much for the feedback. See you soon!

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Questions & Answers
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Christy H
12 April 2016|
Answer
Response from Ira B | Reviewed this property |
I am so sorry that I don't know the answer. Ira
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Yacht111
9 February 2016|
Answer
Response from Matthew W | Reviewed this property |
Hello Yacht111, The dive shop is located on the northern Coast of the Dominican Republic in Puerto Plata. Great Diving!!! Give us a call or shoot an email! We would love to hear from you!!
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richard g
27 September 2015|
Answer
Response from Diwa D |
sorry for the delay in getting back to you. we have been undergoing some changes to the website etc.. send us an email or give us a call we would be glad to discuss! Thanks again!
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