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Helene Spa

Hotel InterContinental Moorea | Pk 24.5 Haapiti - MOOREA, Haapiti 98729, French Polynesia
+689 40 55 19 70
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Review Highlights
Rainy Day Massage

I decided to have a massage on a rainy day. It was enjoyable, but not great, party because I was... read more

Reviewed February 12, 2018
Maddy S
,
Madison, Wisconsin
Disappointing For The Cost

We had a couples massage here. The Spa is located some distance from the main part of the hotel... read more

Reviewed September 27, 2017
wahlflower
,
Sacramento, California
Read all 59 reviews
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A Paradise of Harmony, Peace and Delight.Nestled in a lush tropical garden setting, the atmosphere of natural harmony in the Hélène’Spa has been created to provide all our guests with complete comfort and privacy. The warmth of a highly skilled professional team, combined with the quality of the natural Polynesian products used, set Hélène’Spa apart from all others. Recognized by the international press for more than seven years as the reference for a genuine Tahitian Spa, Hélène'Spa is this year again ranked among the most beautiful spas in the world. Completely renovated, Hélène’Spa has also enlarged and enhanced new intimate care spaces opening into private tropical gardens with their myriad of exotic scents. Encompassing more than 1500 m², 9 comfortable and luxurious spaces are dedicated to providing our Tahitian cares for guests individually or as a duo. The traditional "river bath" is ideally situated facing the sunset. Two "rain showers" are provided for one or two people, and a "flower bath" filled with freshly cut flowers opens onto a view of Moorea's sacred mountains.
  • Excellent49%
  • Very good20%
  • Average13%
  • Poor15%
  • Terrible3%
Travelers talk about
“rainy day” (2 reviews)
“our honeymoon” (3 reviews)
Open Now
Hours
Hours Today: 10:00 AM - 6:00 PM
Suggested Duration: 1-2 hours
LOCATION
Hotel InterContinental Moorea | Pk 24.5 Haapiti - MOOREA, Haapiti 98729, French Polynesia
CONTACT
+689 40 55 19 70
Write a ReviewReviews (59)
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"rainy day"
in 2 reviews
"couples massage"
in 2 reviews
"our honeymoon"
in 3 reviews
"traditional polynesian"
in 2 reviews
"treatment"
in 10 reviews
"oils"
in 2 reviews
"island"
in 3 reviews
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1 - 10 of 30 reviews

Reviewed February 12, 2018

I decided to have a massage on a rainy day. It was enjoyable, but not great, party because I was distracted by noise outside the open window in the treatment room.More

Thank Maddy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helene S, Directeur général at Helene Spa, responded to this reviewResponded February 15, 2018

Ia orana Darlene, Thank you for sharing your experience with us. Your review enables us to enhance the quality of our services. We are very sorry to hear that your experience at Hélène’Spa was disturbed by outsides noises. Our Spa is usually a peaceful place...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2017

We had a couples massage here. The Spa is located some distance from the main part of the hotel, but the walk over is very pretty. Everything around is lush green and so many trees and plants. The Spa itself is in multiple huts that...More

1  Thank wahlflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helene S, Directeur général at Helene Spa, responded to this reviewResponded January 5, 2018

Ia orana, Thank you for sharing your experience with us. Your review enables us to enhance the quality of our services. One of our specialities is indeed the authentic Polynesian massage, as we mentioned at your reservation. Furthermore, we do not propose any other services,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2017 via mobile

Was really looking forward to some pampering and booked for four different treatments. Had a facial -divine, followed by a body scrub which cleansed the skin, tropical rain shower, traditional Polynesian massage to iron out the knots and finished off with a body wrap. All...More

Thank eclairtaupo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helene S, Directeur général at Helene Spa, responded to this reviewResponded January 8, 2018

Thank you for sharing your positive experience with us on Tripadvisor. Everyday, we aim to offer truly relaxing and regenerating moments to our clients, with our 100% natural, authentic and holistic treatments. We are happy that we were able to offer you a moment of...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed June 8, 2017

We had a couples massage here at the spa and it was amazing. The reception was great, we had choices to choose from a variety of oils after we were educated on it. The atmosphere was so relaxing.More

Thank 24happytraveler24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helene S, Directeur général at Helene Spa, responded to this reviewResponded January 8, 2018

Ia orana, Thank you very much for your review. We truly appreciate your positive comment and are happy that we were able to offer you a relaxing and regenerating experience with our – as you said – different, authentic and holistic Tahitian spa concept and...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2017

Stuck us in a "pool" that smelled like chlorine and was ice cold. I assume this was to "clean" us off before they gave us our massage. Massage was ok, but both my husband and I had the feeling they were lack luster at best....More

Thank Lindi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helene S, Responsable réception at Helene Spa, responded to this reviewResponded July 16, 2017

Ia orana Mrs. And Mr. Moore, First of all thank you for your comment since any review is constructive to us. Nevertheless, we are surprised of this opinion, since you did not express any negative feelings when we asked during and after your treatment if...More

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Reviewed April 29, 2017 via mobile

Real in time was the Beginning from the really polynesischen Massage. It was such the best what I made😀😀

Thank Efthimios C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2017

My husband and I went here for out honeymoon. We both got facials with a mini massage. My massage was very gentle and very brief whereas my husbands was quite long and good. We were told that we would get a hand massage and foot...More

Thank poojas22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helene S, Directeur général at Helene Spa, responded to this reviewResponded March 2, 2017

Dear Poojas, thank you for your comment, which will help us to improve our services. We are surprised and sorry to read that you are less satisfied about the quality of our service compared to the satisfaction you expressed at the spa, even after we...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2016

I got a massage here. I had heard that the spa was supposed to be special. It was cute but not anything special. They do only one type of massage which is not really deep massage, but a relaxing type. It was ok, but I...More

Thank SteveSilverman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helene S, Directeur général at Helene Spa, responded to this reviewResponded December 29, 2016

Iaorana Steve, Thank you for your comment which helps us to improve our service and answer to the needs of our clients at best. Hélène’Spa is an authentic Polynesian spa where we only perform Tahitian treatments such as the Taurumi Maohi, the traditional Polynesian massage....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2016 via mobile

Got a very nice Tahitian style 80-minute massage with my wife on our honeymoon. The setup was very simple, but extremely relaxing, the perfect way to start our vacation and get in the rhythm with island time. We stayed at the intercontinental and got a...More

1  Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2016

A superb massage, very friendly staff, well decorated and appointed facilities. A tad expensive, but definitely worth it to add to your relaxation.

Thank Eloise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & Answers
bwestberg01
December 1, 2017|
AnswerShow all 2 answers
Response from eclairtaupo | Reviewed this property |
I just made a booking at the spa when we arrived - fitted us in with our time frame and was really enjoyable
0
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