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Certificate of Excellence
Traveler Overview
  • Excellent94%
  • Very good3%
  • Average3%
  • Poor0%
  • Terrible0%
Travelers talk about
“tour guide”(22 reviews)
“fish market”(11 reviews)
We are the tour guiding company which covers Tokyo, Kamakura, Nikko etc. As we set our policy "More Knowledge, More Fun!", our guides are very knowledgeable about Japan's history, culture, arts, religions and life. Also every guide is affable to...more
Suggested duration: More than 3 hours
Taito 111-0053, Tokyo Prefecture
Ueno, Asakusa
+81 3-6830-0896
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Reviews (176)
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All reviews tour guide hamarikyu garden fish market hour layover meiji shrine using public transportation local transportation action packed noodle restaurant lake kawaguchiko tsukiji market river cruise background information train system wonderful guide every step of the way highly recommend this company
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1 - 10 of 173 reviews
Reviewed 20 December 2018

Misuru was attentive to our needs and was adaptable, flexible and always put our interests first. I traveled with two young kids who enjoyed his company very much (he was great around kids, especially my young son who is not usually very friendly towards strangers,...More

Date of experience: December 2018
Thank sHeiKhAf1
Reviewed 3 December 2018 via mobile

My husband, two friends and I had a 12 hour layover at Narita and hired Kaneo as our guide to Tokyo. Kaneo was a great communicator leading up to the tour day and went above and beyond planning for us. He sent a detailed itinerary...More

Date of experience: November 2018
Thank V8245HXmichaell
Reviewed 15 November 2018

I would strongly recommend using Triple Lights for a private excursion of Tokyo. My wife and I had the extreme pleasure of spending a day exploring Tokyo using public transportation with our wonderful guide Akira. What a fine person he was. Akira bent over backwards...More

Date of experience: November 2018
Thank bandbhumphreys
Reviewed 5 November 2018

I traveled to Japan alone and decided having a guide would take the stress out of needing to find my way and/or getting lost. But there were many different things that I wanted to do and I was happy to learn that Triple Lights (Travelience)...More

Date of experience: October 2018
Thank Pamela Z
Reviewed 26 October 2018

My husband and I wanted to see as much of the city as we could without the stress and time it would take trying to do it on our own in the limited time we had. We liked Maru's video on Triple Lights and contacted...More

Date of experience: October 2018
Thank TimF1679
Reviewed 30 September 2018 via mobile

Dai was patient and efficient. We saw more with our family, kids ages 14,12 and 7 then we could have ever seen on our own. He tailored the tour to have some history and culture as well pop culture for the kids. He even helped...More

Date of experience: September 2018
Thank tor_nad5
TripleLightsTours, Guest Relations Manager at Travelience, responded to this reviewResponded 23 October 2018

Thank you so much for a kind review, Nadia. It was my great pleasure to show you around Tokyo. It was an absolutely super fun time to talk and share our day with you and your awesome family, especially cool kids. I believe you could...More

Reviewed 26 August 2018 via mobile

Terrific day in Tokyo. Maru maximized my time to visit important historical sites and fun hip hangouts. She was very flexible adjusting our schedule given my interests and record high temperatures. A pleasure to spend the day together. Her English is excellent. I’d highly recommend...More

Date of experience: August 2018
Thank Linda R
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 11 September 2018

Thank you Linda for taking your time to give me a comment. I had a meaningful day with you yesterday. I learned a lot from you. Words cannot express how much I appreciate your kindness... I won’t never forget every word you gave me. Please...More

Reviewed 3 August 2018

I strongly recommend this travel company in Japan. It was very easy to book after several back and forth questions that were promptly returned. They even offered to provide additional guidance on a question I posed about the best method to get from Narita ariprort...More

Date of experience: July 2018
1  Thank stetaylo
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 7 August 2018

----From Travelience & TripleLights---- Dear Steve, It is an honor receiving this review and knowing we were able to provide wonderful memories for you in Japan. I hope you will come to visit us again one day! Travelience & TripleLights public relations manager ---From Kashima---...More

Reviewed 17 July 2018

Makiko was a fantastic guide - incredibly organized, keeping us on schedule, which was important given our tight timeline for a layover tour of Tokyo that was driven by train schedules and returning to the airport in time to make our connecting flight home. I...More

Date of experience: July 2018
1  Thank irondreams
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 1 August 2018

Thank you very much for such a wonderful review with five stars! I am so happy you enjoyed my tour. I really had a lovely time with you and your family. It was so hot but we did many things within a short time. Hope...More

Reviewed 3 July 2018

From my initial inquiry, I knew that working with Yuji would be a great experience. He was quick and thoughtful in his responses and helped me consider and decide upon a 2 day visit to the Lake Kawaguchiko and Hakone areas. Upon meeting at our...More

Date of experience: July 2018
Thank kimberly y
TripleLightsTours, Public Relations Manager at Travelience, responded to this reviewResponded 13 July 2018

Dear Kimberly, So you seem to have retrieved your laptop which is my great relief and I believe you are enjoying other parts of Japan, in more historical or cultural areas. Thank you again for having booked with me and it was very good two...More

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Ueno, Asakusa
Traces of the history and culture of the Edo (old
Tokyo) era remain vividly in Ueno and Asakusa.
Spacious Ueno Park is a great place to relax and visit
a variety of different museums and galleries. At
Ameyoko which starts in front of Ueno station, the
grocery stores and clothing shops are crammed
alongside fishmongers. It gets particularly busy at
the end of the year, when many people go on shopping
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Questions & Answers
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Odeline A
19 August 2018|
Response from FilsProdigue | Reviewed this property |
Search TripleLights; perfect service. Happy with Shizuko. Worth every nickle; VERY efficient.
30 May 2018|
Response from TripleLightsTours | Property representative |
Hi rookitraveler! I am not sure if Tripadvisor blocks email addresses here. But please visit our website, you can google for "Triplelights contact" and it will be the first link. Our email is "contact at triplelights... More
1 May 2018|
Response from TripleLightsTours | Property representative |
Dear Tihanni, Thank you for your kind message. I have an excellent service to recommend you, who can provide a Muslim friendly tour with Car & Driver for you on that day. Would you kindly contact them? (We are not allowed... More