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Hidden Gem Tour by Mack

Taito, Tokyo Prefecture
+81 90-1853-1351
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Review Highlights
The Best!

This was my first trip to Tokyo, and having read reviews, I contacted Mack. Within 30 minutes he... read more

Reviewed 24 May 2018
2216LunaNoche
,
Kuala Lumpur, Malaysia
via mobile
Our Tokyo tour with Mack - Simply the BEST

To put it simply, booking a tour with Mack was the best thing we could have done! We spent two days... read more

Reviewed 8 May 2018
kimjb2015
,
Melbourne, Australia
via mobile
Read all 14 reviews
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Overview
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I can offer you a personalized and fully customized tour including less touristy areas, "Hidden Gems" in Tokyo and Kyoto. For more detail please visit my face book page, "Hidden Gem Tour by Mack", and send me message.
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Travelers talk about
“tailored” (2 reviews)
“kyoto” (6 reviews)
Suggested Duration: More than 3 hours
LOCATION
Taito, Tokyo Prefecture
CONTACT
Website
+81 90-1853-1351
Write a ReviewReviews (14)
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"duke university"
in 2 reviews
"tailored"
in 2 reviews
"kyoto"
in 6 reviews
"itinerary"
in 3 reviews
"manolo"
in 3 reviews
"guide"
in 9 reviews
"japan"
in 9 reviews
"culture"
in 3 reviews
"english"
in 3 reviews
"station"
in 2 reviews
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1 - 10 of 14 reviews

Reviewed 24 May 2018 via mobile

This was my first trip to Tokyo, and having read reviews, I contacted Mack. Within 30 minutes he replied and we started planning my trip. This was 100% personalized. Mack is friendly, knowledgeable, and completely professional. He has my highest recommendation.

Thank 2216LunaNoche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, Owner at Hidden Gem Tour by Mack, responded to this reviewResponded 24 May 2018

Thank you. Even though we had to change our planed itinerary due to the unfavorable weather conditions, I think we could work out a wonderful tour and you enjoyed. I hope you can visit our country again and explore more "hidden gems".

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Reviewed 8 May 2018 via mobile

To put it simply, booking a tour with Mack was the best thing we could have done! We spent two days under Mack’s expert guidance and visited many wonderful sights of Tokyo by foot and rail. Mack taught us how to use the subway and...More

Thank kimjb2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, オーナー at Hidden Gem Tour by Mack, responded to this reviewResponded 16 May 2018

Dear Kim san and Jeff san Thank you for having me as your guide for your precious first trip to Japan. I am very glad to hear you enjoyed the tour with me in Tokyo and the rest of the time in Hiroshima and Kyoto...More

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Reviewed 15 April 2018 via mobile

I typically do not give five stars to a guide. Either I feel rushed or feel that the guide is more interested in going through his/her checklist. But Makoto ( Mack) Hori is different. If I could I would give him six stars. I will...More

Thank Jesus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, オーナー at Hidden Gem Tour by Mack, responded to this reviewResponded 16 April 2018

Dear Jesus san Thank you for having me as a guide for your precious first tour to Japan. Also, thank you for many good words for me. As a guide I have a policy to meet your need or request as much as possible and...More

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A TripAdvisor Member
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Reviewed 15 April 2018 via mobile

Makoto Hori (Mack) was recommended to us by a friend who had also used him during their trip to Japan. To say that he met our expectations, is an understatement! Mack is an excellent tour guide who has excellent English and goes behind his duty...More

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, オーナー at Hidden Gem Tour by Mack, responded to this reviewResponded 16 April 2018

Dear my guest. I am really happy to be a guide for you. I did my best to make your trip the most memorable one and I am glad to hear your so many good words for me. As a guide I don't want to...More

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Reviewed 24 March 2018

We met Mack when he gave us a guided tour of Tokyo. To say this was one of the highlights of our trip to Japan would be an understatement! Mack is the ultimate guide and I will now explain why that is. He met us...More

Thank 182judyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, Owner at Hidden Gem Tour by Mack, responded to this reviewResponded 25 March 2018

Thank you so much for your heat moving comments for me. I am not sure I serve for such many good words but I am really happy if you enjoyed your trip in Japan and I am a part of your good memory. I also...More

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Reviewed 22 February 2018

My husband and I met Hori Makoto( „Mack“) on our first day we arrived in Tokio . Prior to our trip, he shared our wishes on Spots to visit via email. He picked us up from our hotel. We went on our tour, learned far...More

Thank DilekSafak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, オーナー at Hidden Gem Tour by Mack, responded to this reviewResponded 27 February 2018

Dear Dilek San Thank you for having me as your guide for your first visit to Japan. I tried my best to make your trip wonderful moment and I am really glad to know you enjoyed our tour and learned our culture. Since there is...More

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Reviewed 15 February 2018

Mack is a fantastic guide who made our family feel so welcome and supported in our Japan travels. Before we even arrived in Tokyo Mack provided some essential information ensuring our quick transfer from Narita airport. We travelled as a family of 4 adults and...More

Thank Christinamaguire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, オーナー at Hidden Gem Tour by Mack, responded to this reviewResponded 17 February 2018

Thank you for your many good words for me. I simply did my best to make your trip the most wonderful one and I am happy if you enjoyed your first visit to Japan last year. I hope you have another great trip to Japan...More

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Reviewed 12 January 2018

We had the most amazing day with Mack! Mack's superb forward planning and organisation meant that the day went like clockwork and we saw and experienced SO much in one day. He was in regular contact up until the day we met to ensure that...More

Thank jill w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, Tour Guide at Hidden Gem Tour by Mack, responded to this reviewResponded 13 January 2018

Dear Jill san. Thank you for choosing me as your guide for your tour in Japan last August. I did my best and I am really happy to know you are satisfied with my tour. Japan has four seasons and each season has its own...More

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Reviewed 10 January 2018 via mobile

“ A fantastic day ” Mack was recommended to us so we decided to book a day with him and we are so pleased we did. With an allergy to msg and seafood, Mack worked hard to find somewhere suitable for lunch. We had an...More

Thank Justine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MACK H, Tour Guide at Hidden Gem Tour by Mack, responded to this reviewResponded 13 January 2018

Dear Justine san Thank you for your wonderful review for me regarding the tours last September. I did my best and I am really happy to know you, your husband and his colleagues are really satisfied with my tours. Cause there are still a lot...More

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Reviewed 10 January 2018 via mobile

My wife and I travelled with our 2 kids , aged 3 years old and 3 months old last Nov to Tokyo. We had 2 concerns... 1) travelling with young children and 2) because we are Muslims finding Halal food option is a must (...More

1  Thank nurqariahwatiy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & Answers
cryskowalski
5 June 2018|
AnswerShow all 2 answers
Response from MACK H | Property representative |
Dear Crystal San. I am sorry for inconvenience. I added message button on my face book page “Hidden Gem Tour by Mack”. Now you can send me your message and discuss your tour on face book messenger.
0
Votes
Erin K
23 March 2018|
Answer
Response from MACK H | Property representative |
Thank you for your inquiry.. Please contact me through the e-mail address on the TripAdvisor page. Otherwise please look for Hidden Gem Tour by Mack on Facebook and send me message.
0
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