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H.I.S. Tokyo Tourist Information Center Shinjuku

5-33-8 Sendagaya | South gate Shinjuku Build. 1F, Shibuya 151-0051, Tokyo Prefecture
+81 3-5360-4881
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US$120.74*
and up
Mt Fuji Day Trip: Pirate Ship of Lake Ashi, Mt Fuji 5th Station and Gotemba...
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US$91.09*
and up
Full Day Mt. Fuji 5th Station Tour With Shopping at Gotemba Premium Outlets
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US$92.02*
and up
Mt. Fuji 5th Station, Lake Kawaguchi, and Seasonal Fruit Picking from Tokyo
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Shinjuku Tourist Information Center is operated by H.I.S. travel agency. Our philosophy is to continue providing useful information to our customers. Please feel free to drop by or contact us to access a wide range of detailed, updated tourist's informations. Hotel and flight reservation, exciting day tour booking, pocket wi-fi rental, baggage storage and many more!
  • Excellent59%
  • Very good24%
  • Average17%
  • Poor0%
  • Terrible0%
Dec 11, 2017
“Mt Fuji Day Trip: Pirate Ship of Lake Ashi, Mt Fuji 5th Station and Gotemba Premium Outlets including Shabu Shabu Lunch”
May 11, 2017
“Excellent resource for your Japan visit.”
Open Now
Hours
Hours Today: 11:00 AM - 6:00 PM
Suggested Duration: < 1 hour
LOCATION
5-33-8 Sendagaya | South gate Shinjuku Build. 1F, Shibuya 151-0051, Tokyo Prefecture
Shinjuku
CONTACT
Website
+81 3-5360-4881
Ways to Experience H.I.S. Tokyo Tourist Information Center Shinjuku
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from US$91.10
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from US$92.00
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1 - 10 of 19 reviews

Reviewed 12 December 2017

We joined the above trip under HIS group tour on 5 December 2017 (Tuesday). On that day, the tour guide was Mr. Tatsu, he has been very helpful and patient. He ensure that everyone gathered together before onboard the ship and bus. Excellent Tour Guide!...More

Thank vicxuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 May 2017

You can get all your travel needs met at the H I S Tourist Information Center. This is so conveniently located at the south exit of the JR Shinjuku Station and in front of Takashimaya Department Store. As Shinjuku is a bit congested and confusing...More

Thank bob2bkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 February 2017

Shinjuku Tourist Information Centre is so helpful. Staff were amazing. So knowledgable . I recommend you visit this Centre for an questions you need answering.More

Review collected in partnership with this attraction
Thank Foodlover738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOKYO-TIC, Guest Relations Manager at H.I.S. Tokyo Tourist Information Center Shinjuku, responded to this reviewResponded 17 February 2017

We thank you very much for paying us a visit. We appreciate your compliments and kind words. We are pleased to hear you were able to find everything you needed at a tourist in our center. It is our pleasure to service all of your...More

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Reviewed 30 January 2017

Very friendly staffs and great communication. We went there in December looking for a portable wifi modem. Great device as well.

Review collected in partnership with this attraction
Thank andrefauzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOKYO-TIC, Guest Relations Manager at H.I.S. Tokyo Tourist Information Center Shinjuku, responded to this reviewResponded 17 February 2017

Thank you very much for your kind review! It is our pleasure to assist you,and we hope you enjoyed your stay in Japan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 January 2017

The center is a great place for the tourists. The staffs were super friendly. This is one of the place where you can buy subway passes (1, 2 or 3 day passes) note that these passes are not available at subway stations nor subway office...More

Review collected in partnership with this attraction
1  Thank LunaSeneca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOKYO-TIC, Front Office Manager at H.I.S. Tokyo Tourist Information Center Shinjuku, responded to this reviewResponded 25 January 2017

Thank you very much for reviewing us! It was our pleasure to be able to assist you and we sincerely hope that you enjoyed your stay in Japan.

Report response as inappropriate
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Reviewed 23 January 2017

We were there to hire a portable wifi , the service was excellent , staff were courteous, friendly and very helpful . Great service with smiles . Thank you so much !!!More

Review collected in partnership with this attraction
Thank Etconratna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOKYO-TIC, Front Office Manager at H.I.S. Tokyo Tourist Information Center Shinjuku, responded to this reviewResponded 25 January 2017

We thank you very much for paying us a visit. We appreciate your compliments and kind words. As always it is our absolute pleasure to service your travelling needs. We would like to invite you back to our centre again so we can talk more...More

Report response as inappropriate
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Reviewed 22 January 2017

The personnel we met really went all aout to help by understanding the needs and provide various useful suggestions.

Review collected in partnership with this attraction
Thank ZIN PAUL L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOKYO-TIC, Front Office Manager at H.I.S. Tokyo Tourist Information Center Shinjuku, responded to this reviewResponded 25 January 2017

Thank you very much for your positive review and complimentary words. It is our pleasure to service and assist visitors as much as possible. We hope you travel to Tokyo again soon!

Report response as inappropriate
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Reviewed 22 January 2017

I travelled around Japan for 3 weeks in January and found very few people that could converse properly with me in English to help me plan things for my stay, the two ladies at the information desk were so helpful and helped me sort trips...More

Review collected in partnership with this attraction
Thank Alexander B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOKYO-TIC, Front Office Manager at H.I.S. Tokyo Tourist Information Center Shinjuku, responded to this reviewResponded 25 January 2017

Thank you for visiting us, and for taking the time to write a review! We are so happy to hear that you loved your visit with us! It is our pleasure to service all of your travelers needs, and we hope that you enjoyed the...More

Report response as inappropriate
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Reviewed 2 January 2017

Polite, efficient and friendly are all I can say We went there for 3 day subway ticket and then back again for renting a wifi spot. Staff speaks many foreign languages fruently and know how to listen well in order to provide the best services....More

Review collected in partnership with this attraction
Thank Yifnag L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOKYO-TIC, Guest Relations Manager at H.I.S. Tokyo Tourist Information Center Shinjuku, responded to this reviewResponded 22 January 2017

Thank you very much for visiting us, and your kind review! It is our pleasure to assist you,and we hope you enjoyed your stay in Japan.

Report response as inappropriate
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Reviewed 27 November 2016

We just happened to pass by and thought if we could ask for help to sort out some travelling hiccups. We managed to get our Disney Sea tickets without any extra charges. Staff were also very helpful in advising us on transportation arrangements.More

Review collected in partnership with this attraction
Thank D4405ZYjamesw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOKYO-TIC, お客様担当マネージャー at H.I.S. Tokyo Tourist Information Center Shinjuku, responded to this reviewResponded 29 November 2016

Thank you very much for your kind review! We are very glad to hear that we were able to help you during your stay in Japan. We hope you enjoyed your stay here. Please drop by if you ever come back near Shinjuku. We are...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
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Questions & Answers
Winter P
1 September 2017|
AnswerShow all 2 answers
Response from bob2bkk | Reviewed this property |
I prefer the Shinjuku area. The train station is the busiest in the world and you will not have any problems connecting to airport train or any train or metro. There are many hotels there from high end like Hyatt and... More
1
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lilpixie123
7 April 2017|
Answer
Response from TOKYO-TIC | Property representative |
Hello. Thank you for your inquiry. Unfortunately, we do not have baggage storage in our Shinjuku branch anymore. Also we do not offer shipping service... But if you could send your baggage to our Harajuku office (which is... More
1
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Google Translation
Nual V
2 February 2017|
AnswerShow all 2 answers
Response from 熊応 韓 |
Hi,Nual! This is Sarah from Shinjuku Tourist Information Center. Thanks for your inquiry. We provide luggage storage service here. We have two branches in Shinjuku area. Shinjuku sanchome Address 1F Hulic Shinjuku 3-chome... More
1
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Google Translation
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