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JR East Travel Service Center - Shinjuku Station

5-24-941-1 Sendagaya, Shibuya 151-0051, Tokyo Prefecture
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Review Highlights
Very helpful staff, great tourist information

I stopped at the Travel Service Center just outside the New South exit at Shinjuku station. The... read more

Reviewed 3 weeks ago
PaulistanaCA
,
Sao Paulo, SP
Friendly and helpful

We stopped here when we first arrived in Japan. We gotJR rail passes and they provided some maps... read more

Reviewed June 20, 2017
dixiepeach
,
Kansas City
via mobile
Read all 12 reviews
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Overview
  • Excellent25%
  • Very good16%
  • Average51%
  • Poor8%
  • Terrible0%
Jun 19, 2017
“Friendly and helpful”
May 2, 2017
“Very Helpful”
Closed Now
Hours
Hours Today: 8:00 AM - 7:00 PM
LOCATION
5-24-941-1 Sendagaya, Shibuya 151-0051, Tokyo Prefecture
Shinjuku
CONTACT
Website
Write a ReviewReviews (12)
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Reviewed 3 weeks ago

I stopped at the Travel Service Center just outside the New South exit at Shinjuku station. The staff was extremely friendly and helpful, they made a reservation for me for the Shinkanshen train. The ticket that I received already included the value of the ride...More

Thank PaulistanaCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2017 via mobile

We stopped here when we first arrived in Japan. We gotJR rail passes and they provided some maps and directions. From here it was about an hours ride to Tokyo area.

Thank dixiepeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2017

Purchased train tickets and asked for directions. Staff was very courteous and helpful. Counter is easy to spot from the west central entrance to Shinjuku Station.

1  Thank paso57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 8, 2017 via mobile

If you at buying a Japan rail pass make sure you have time in Tokyo between 8am-18:30 to buy it. My flight landed late, 19:30 no where open that evening at Haneda or Shinjuku that could exchange my rail token for my rail pass. Told...More

Thank UK-JSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2017

Excellent service. We stayed at Tateshina Hotel, Shinjuku. It took us 15 minutes to walk (early morning) to the station. Don't be fooled by the substations, you need to go to the main station. If you can buy your tickets the day before from the...More

Thank LWendt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2016

A ride in the Green Car of the Nozomi Shinaknsen from Tokyo to Kyoto was something to look forward to. This was our first trip on the Bullet Train and we were excited. We had tried buying tickets online from India, but for some reason...More

1  Thank msurmila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
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