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Review Highlights
High end fashion brands

A famous department store offering a wide range of international and local brands products - men... read more

Reviewed 16 April 2018
Singapore, Singapore
very good Department Store

very good Department Store Eight floors With Roof top And 2 basements With full facilities Rest... read more

Reviewed 16 July 2017
Kuwait City, Kuwait
via mobile
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Certificate of Excellence
What Makes It Special
This is the first-ever department store in Ginza. It contains mostly premium fashion, beauty, and homeware brands. There's also an impressive two-level food hall in the basement.
Traveler Overview
  • Excellent28%
  • Very good50%
  • Average20%
  • Poor1%
  • Terrible1%
Travelers talk about
“basement food”(7 reviews)
“tax refund”(4 reviews)
3-6-1 Ginza, Chuo 104-8130, Tokyo Prefecture
Ginza, Tokyo Nihonbashi
+81 3-3567-1211
Top Selling Tours & Activities in and around Chuo
from US$84.80
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from US$90.20
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from US$50.10
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Reviews (269)
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All reviews basement food department store tax refund high end matsuri sweets floor cosmetics foodhall foods basements jewelry ginza homewares wear tokyo sales
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1 - 10 of 58 reviews
Reviewed 3 weeks ago

Another nice high end department store - but the food basement on the bottom is great - but also similar to high end department stores. No real need to stop in here - largely same goods as in the US and everywhere else.

Thank T M
Reviewed 11 August 2018 via mobile

None of our party are big shoppers so we headed for the two basement floors on advice of others on TA. This was a great move - floor B1 was mostly packaged goods predominantly sweets, Snacks and biscuits and B2 has a fabulous beef counter...More

Thank Judevdv
Reviewed 28 May 2018

The Ginza area of Tokyo has multiple large, well-stocked and attractive department stores. You can find anything and everything in these stores. Matsuya occupies almost an entire block and 8 floors. The displays are attractive, and there is a wide range of options, prices and...More

1  Thank Gabriel H
Reviewed 26 May 2018

It is in a very good location and it is pretty big. I do not like it after visiting some other malls like Tokyo Midtown, etc. Discover the basement!

Thank OZS969
Reviewed 30 April 2018

No doubt it is a beautiful stores, location is spectacular and the presentation is incredible but what about the people? the Service? the prices? really $50 for one mango? they did look beautiful. we bought some French cheeses with fresh baguette and both were top...More

Thank David B
Reviewed 16 April 2018

A famous department store offering a wide range of international and local brands products - men & women fashion wear, children toys, sportswear, cosmetics, household goods, etc. Normally in department stores, I love going to the basements - B2 and B3 for foodstuff, fresh food,...More

Thank LG_Kay
Reviewed 20 November 2017

Huge shopping mall 8 floors and great food gallery in the basement. While there is no big price differences between different shopping malls in Ginza, i liked Matsuya as they are very easy with tax free refund and do it with no commission withheld, while...More

1  Thank endis
Reviewed 11 August 2017

If you wear Asian size clothing and are looking for clothing, jewelry or accessories, you will probably like this store and I would recommend it. Lots of lovely variety. If you are a tall Caucasian, like me, the clothes won't fit. I did buy several...More

1  Thank MelissaPeery
Reviewed 16 July 2017 via mobile

very good Department Store Eight floors With Roof top And 2 basements With full facilities Rest Rooms Restaurants Cafes Tax free Refund office

3  Thank bnghanem
Reviewed 23 May 2017 via mobile

This is an upscale department store in Ginza, a short subway ride from our Hilton in Shinjuku. The basement food gallery (octupus,etc) is similar to Harrod's in London. Bought rice crackers rolled to look like mini 1" geishas.Few clerks spoke English but we were with...More

Thank Barbara R
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Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
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