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Bannatyne Health Club & Spa

2 Morrison Avenue, Chingford, Waltham Forest E4 8SA, England
+44 344 248 3730
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Review Highlights
A lovely relaxed day

After booking a wowcher package for 2 people both my sister in law any myself were very dubious of... read more

Reviewed 3 weeks ago
MrsOrganised2016
,
London, United Kingdom
via mobile
Massage, Facial and Pedicure

My sons got this for mother’s day but could only book for today 27/04. Went with my sister. Had a... read more

Reviewed 3 weeks ago
Mousey65
,
London, United Kingdom
via mobile
Read all 19 reviews
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Overview
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In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There is no simpler way to treat yourself than at The Bannatyne Spa.
  • Excellent5%
  • Very good15%
  • Average21%
  • Poor15%
  • Terrible44%
4 weeks ago
“DIRTY HORRIBLE GYM AND SWIMMING POOL AREA. NEEDS A PROPER MANAGER”
4 weeks ago
“spa day for two”
Suggested Duration: 2-3 hours
LOCATION
2 Morrison Avenue, Chingford, Waltham Forest E4 8SA, England
CONTACT
Website
+44 344 248 3730
Write a ReviewReviews (19)
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1 - 10 of 19 reviews

Reviewed 3 weeks ago via mobile

After booking a wowcher package for 2 people both my sister in law any myself were very dubious of going after reading some of the awful reviews on here. But we needn’t to worry. From the time we arrived the man and the reception greeted...More

1  Thank MrsOrganised2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

My sons got this for mother’s day but could only book for today 27/04. Went with my sister. Had a warm welcome, filled in the forms and they asked if we wanted a bag. All that sorted we went to get changed into our robes....More

Thank Mousey65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spa C, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the leave us a great review. We appreciate all our feedback and I am very pleased to hear that you and your sister enjoyed your Spa Day with us. We look forward to welcoming you back to our spa soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Have been a member here for a few years. I do not really use the facilities much because the pool is often murky. The jacuzzi often has a slimy film on it. There are cracked and broken tiles everywhere you look. Reading some of the...More

Thank Adrian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementResponse02, General Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 4 weeks ago

Hello Adrian, Thank you for your feedback. I have no recollection of speaking to yourself directly regarding the above issues, could you please contact me directly on gm.chingford@bannatyne.co.uk as I would like to discuss this further with you. Many Thanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 4 weeks ago via mobile

Me and my boyfriend booked this spa day via the telephone directly with the club. This spa was chosen because it was the only last minute option available. We were aware of the expectations as we read the reviews before visiting. For the two of...More

Thank n123789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Upon arrival, the young lady who served us, Kristie, juggled myself and 5 other guests/enquires at the same time. Professionally explained what we needed to do, which was complete a H&S form for our spa treatments, where we needed to be at what time and...More

Thank marblearchlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spa C, Manager at Bannatyne Health Club & Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us a great review. Your feedback is very appreciated. I am very pleased to hear that you enjoyed your Spa Day with us and will pass your lovely compliments on to our staff. We look forward to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Many areas which could be improved - cleanliness for one! Manager is a disgrace - unprofessional on every level. I’m wondering when he is going to do something about the urgent Health and Safety issue which is a disaster waiting to happen. I informed him...More

Thank Khog100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 April 2018 via mobile

My friend and I bought this on Wowcher for a relaxing day off. It’s the worst spa I’ve ever been to and is not worth a single penny. How they can call it a spa is puzzling. On arrival we were told that we would...More

3  Thank ldl1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 April 2018 via mobile

Went here for a day spa of use of all facilities with 4 treatments and afternoon tea for 2 people. (Wowcher deal) Greeted upon arrival at the main desk and then friend went into treatment. Went back to the main desk to enquire about robes,...More

1  Thank k8mackay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 April 2018

Had bought a package from Virgin Experience Days to celebrate my wedding anniversary. This package included two treatments (approx 40 mins), full day access to the facilities and afternoon tea. Disappointing on all levels. - Arrived to the health club, there was no assistant at...More

1  Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2018 via mobile

Purchased a red letter day voucher for a couples spa day with 2 treatments and afternoon tea. 1) treatments - myself and my husband opted to have a 25 min back and shoulder massage and a facial. This was amazing! The ladies who looked after...More

Thank lawyerpck1008795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & Answers
Annemarie H
21 March 2018|
Answer
Response from esterhazyuk | Reviewed this property |
Because they're a money-making enterprise. Basically for the same reason they require a clear month's notice before they let you leave. There's no logical or logistical reason for that. The gym still exists whether you're... More
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