Centro de Visitantes El Portillo

Centro de Visitantes El Portillo

Centro de Visitantes El Portillo
4.5
9:00 AM - 4:15 PM
Monday
9:00 AM - 4:15 PM
Tuesday
9:00 AM - 4:15 PM
Wednesday
9:00 AM - 4:15 PM
Thursday
9:00 AM - 4:15 PM
Friday
9:00 AM - 4:15 PM
Saturday
9:00 AM - 4:15 PM
Sunday
9:00 AM - 4:15 PM
Tours & experiences
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Top ways to experience Centro de Visitantes El Portillo and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles54 reviews
Excellent
31
Very good
17
Average
4
Poor
1
Terrible
1

Jo J
United Kingdom3 contributions
5.0 of 5 bubbles
Oct 2023 • Family
Great FREE info stop. The staff were very knowledgeable of the national park and recommended a great trail.
Written October 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Miau M
4 contributions
1.0 of 5 bubbles
Jun 2023 • Couples
We had the worst possible experience here! We arrived with the bus and had only 40 minutes to spend there, well we spend most of this time trying to use the toilets.
It was already 11 when we arrived and none of the toilets were open, although a few buses and small cars full of visitors were already there. My wife had a toilet emergency and she bumped into the cleaning lady who didn't speak any English, she managed to use the toilet only to be told off by the security person that she bumped and bothered the cleaner!
The guy at the reception wasn't very helful either, we tried to tell him that the toilets should be open and clean before the tourists arrive and like that it doesn't help the tourists and all he could say was "oh, really?"
Apart from the fact that their english was terrible (absolutely unacceptable for a park with so many visitors) the ones that spoke a little english instead of helping the people were plain rude.
Written June 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philperrett
Kirkham, UK165 contributions
3.0 of 5 bubbles
Jan 2023 • Couples
The centre itself is great. There’s toilets and a helpful guide with leaflets and lots of info about nearby trails. But we’ve been caught out twice now arriving just after 4pm to find the toilets shut.
Written January 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas L
Balsall Common, UK34 contributions
5.0 of 5 bubbles
Nov 2021
Good and relevant information / adequate parking (but get there early) / excellent hikes / super views of Teide
Written November 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

alibatty🦇
Dundee, UK5,031 contributions
4.0 of 5 bubbles
Nov 2019 • Couples
This is the place to go if you are interested in the geological history & connective aspects of Mount Teide and it’s volcanic origins. Information charts, photographs and a film on a fascinating subject - with helpful staff on hand for queries. The building itself is very sympathetic to the surroundings and seems almost submerged into the rock. Certainly worth a wander through the curated botanical gardens showing the plants endemic to the area. Neighbouring car park very busy due to this point being the beginning marker for many trails and walks.
Written December 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

winnetuin
Rotterdam, The Netherlands23 contributions
5.0 of 5 bubbles
Nov 2019
I started with coffee and very nice cake in the restaurant at the busstop. Then I took the path to the botanical garden and visitors centre of El Portillo. A wonderfull garden with endemic plants and information about the landscape, flowers and animals. Inside the centre there was a nice exposition and movie about the Teide. After that I took the path to La Fortalezza. All very well indicated. You can do a lot more hikes there.
Written November 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bluebellplasnewydd
Cardiff, UK2,000 contributions
4.0 of 5 bubbles
Feb 2019 • Couples
You can easily miss this place when driving as it is set low in the surroundings. Look out for a series of large doors resembling a fire station. The whole building is modern and sympathetic to the volcanic landscape. Inside there is a small cinema with the contents being more promotional than informative. There is the usual series of exhibits with giant models of lizards that children will enjoy. However the information is not detailed enough for you to end up with a comprehensive knowledge of volcanos. The jewel here is the outside desert garden which is extensive with easy walks. It presents a sanitised version of the rugged pathways elsewhere and should not be missed. Note also that the toilets are free but a few miles down the road cost €1 per visit!
Written March 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mout L
114 contributions
5.0 of 5 bubbles
Apr 2018 • Couples
Completely free, this museum is particularly dedicated to volcanism and the origin of Tenerife (and other Canary islands). This center makes use of different communication means to explain the island genesis: videos, pictures, illustrations and games. Explanations are very comprehensive and available in all languages.

If you have the time, I recommend to watch a short film, in a small cinema theater, that narrates the island story with a mix of legends and scientific facts. Ask for headphones at the reception to listen to the story in your language.

If you have had enough of volcanism, you can go outside and have a walk in the arboretum... if the weather is correct of course 😉 ! When I was there, the weather was very cloudy and rainy. That's life!

So, don't forget to stop a while in this center! Apart from the visit, you can also ask for helpful information if you want to hike in the amazing Teide national park (for example, having an accurate forecast weather). The person at the reception was particularly helpful and speaks different languages.
Written May 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

paul s
Colwyn Bay295 contributions
5.0 of 5 bubbles
May 2018 • Friends
I have visited here several times and it just gets better! The tourist tour companies do not take visitors here because there is nowhere to spend any money. Information is available in Spanish, English, French and german. The film about Teide is very good and very good quality headsets provide the commentary in your chosen language. I am a retired geologist and was impressed with the explanations provided (all correct) often using analogies without dumbing down. Staff are available who are multiligual and can answer technical questions. I was particularly impressed on the information available about the walking restrictions during my visit connected with the routine culling of the Mouflon. There is free parking, garden with the local flora and fauna,toilets and it is very close to the bus stop at El Portillo.It is a MUST to visit. It is also a good place to park a car whilst doing one of the several local walks all above 2000m.
Written May 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris W
Quoyloo, UK261 contributions
5.0 of 5 bubbles
Jan 2018 • Couples
We almost missed this out as there was no parking available so we went down the road for a coffee and came back. Found a place to park and were glad we took the time. The young woman on the desk spoke fantastic English and also French and was so chatty and helpful. Even came to find us to let us know the short educational film was about to start in English. A brilliant place for kids as well. Don’t forget to go upstairs to read all about the unique wildlife, flora and fauna of Teide National Park. Lovely botanical garden with lots of walks, we sat on one of the benches made from rocks and caught some rays, (it was January so we hadn’t seen loads of sunshine) and it was nice not to see any clouds above us! Be aware that at this height it is easy to get sunburnt, so remember to cream up. Highly recommend!
Written January 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CENTRO DE VISITANTES EL PORTILLO: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Centro de Visitantes El Portillo


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