We would like to thank Charlie, the owner; Bruddah Stanley, the chef; and most importantly “Uncle Louie”, our guide and driver for a full day of fun, fun, fun on the road to Hana. Louie is a character, full of stories, that kept us in stitches, while also being knowledgeable about the flora, fauna, culture, history, and geography of the island. The trip is so well planned. Many stops to break up the time in the van, great views due to the small group, two meals, snacks and water, and responsive to guest requests. We made several quick stops to satisfy urges for coffee, shaved ice, coconut water and ice cream. Did I mention the views? We “wowed” and “whoahed” and “oohed” and “aahed” as if we were viewing a fireworks show! The color of the sand! The water! The flowers! The fruits! The Rainbow Eucalyptus! Swimming in the pool below one of the waterfalls was refreshing and unique. Thanks to Uncle Louie and team for a great day.

Unfortunately, I wasn't able to make the Road to Hana tour that I had booked for August 9th due to the devastating Maui fires. I tried to reach out to let Mahalo Tours to let them know, but due to no internet or cell service due to downed cell towers, I could not contact them. Not only did they reach out to me, they processed a credit to my credit card even without me asking even though I'd not cancelled within the required time. While I didn't experience their service on the booked trip, I did experience their compassion relative to what was taking place in Lahaina. If I ever return to Maui, I will definitely book with Mahalo Tours. They have exhibited responsiveness, great communication, and proactiveness, all of which are rare these days. They deserve to be applauded. This is the type of service that speaks far louder than savvy marketing. Thank you, Mahalo Tours!!

Travelshack Mahalo Tours for Road to Hana Tour After doing the drive myself to Hana three times over the years we thought taking a tour would be a nice change and go the full loop. We were right, very right. Our driver Rudy arrived on time to pick us up at our condo. He was friendly, funny, knowledgeable, considerate and attentive. We saw places and things we have never seen before and didn’t know existed. If you are debating whether to take a tour, do yourself a favour and gift yourself this day. Let Rudy do the driving and you be a tourist for the day. We were looked after from the start of the day to the end with food, snacks and drinks. The lunch was very good BBQ chicken or pork. We would give this tour a four out of five-star rating because the vehicle could be improved upon. In our opinion a new vehicle would elevate this to a full five-star experience. Darcy and Krystal K

Great tour with plenty of stops and great food. Louie was our driver and provided lots of local information and entertained the whole group. A really fun time.

On the Road to Hana must be done with LOUIE! He was the highlight of our honeymoon~11 hours flys by with Louie’s expertise in all the agriculture and stories Island heritage stories worth listening to. He is extremely knowledgeable but also fun, funny, experienced, and accommodating always checking in on our wants and needs. We thought this could’ve been a long boring day BUT NOPE! NOT WITH LOUIE! We didn’t want to end the adventure. Dawn and Shaun from New Jersey love Louie! Thanks for the memories- and we will be back!

We had the most wonderful day on our Road to Hana your with Mahalo Tours. Louie, our guide, was fabulous. Very knowledgeable, helpful and entertaining. He made our entire day the best experience we could possibly have had on the island of Maui. Kudos also to Charlie and Ronda for all the work they do in coordinating the tours and making sure Mahalo Tours remains the top Road to Hana tour company!! Thank you so much for the fabulous experience!!

We had a family of 10 for a road to hana day tour. We had 2 that had to stay behind unfortunately but another lady joined in that we were a bit unsure how she got on since our tour guides sheet said there were 10 total and our family was a total of 10 if everyone was to join. However, beyond our confusion there, we had a good day overall. Our tour guide was awesome and full of energy. We really enjoyed him and the information he provided us. We were given plenty of food (there were some in the group worried if we would have enough food but we had more than enough)! And the food was absolutely delicious! Most of us had the Huli Huli chicken for lunch and I would HIGHLY recommend if that is an option for you - it is incredible! As for the road, we all wished we had stopped a bit more than we did - we felt we breezed past some really impressive waterfalls we would have liked to potentially explore a bit more. Understand that we had a reservation to keep at the black sand beach (which is a highlight) but did feel we rushed past a couple other things due to that. The waterfall we did stop at (the one you can swim at), we didn't find an overly impressive waterfall and it was very busy. I think we would have preferred stopping at some of the taller ones with less people that maybe you can't swim in opposed to the swimmable one as it was a bit chilly to go swimming anyways. We also felt like we were in the car more than we expected - we thought we'd be out looking at things more than we were but found ourselves taking more photos from in the car than out of the car which doesn't make for ideal photos. The black sand beach, though, as mentioned, was beautiful! An hour flew by! I wish we had a bit more time here but understand that is how much time is allotted and glad we got to spend our full hour here! We did end up back at our hotel nearly 2 hours ahead of what the slotted end time said so not sure how that happened. Overall, a good day with some changes we would have liked. We did very much enjoy our tour guide though!

Website advertised complete loop tour through Hana, Mahalo did not inform us that the road west of Hana was closed until we had boarded the tour van. We should have received advance notice of the change in their itinerary.

Below are the summarized points of experience. I traveled solo and had excellent weather (and three drivers). --- THE BAD --- - I received confirmation that my lodging address was pick-up friendly and I did get picked up where I selected. However, turns out Mahalo Tours shouldn't pick up at the address I input. This caused problems as 1) I had to change vans (from Junior) in the morning and ended up with the worst seat in the second van with Lenny as it was almost at capacity with a whole family who boarded beforehand; and 2) at the end of the day, about half an hour was spent with Lenny on the phone trying to clarify who was going to drop me off to my address until eventually Charlie came over to drop me off in the 3rd van of the day. Overall, me van hopping was a time-mooch for everyone and it shaved off time from the tour. - Black Sand Beach. This was the highlight of the trip BUT we were to stop here for 60-minutes and I broke away from the family who also booked the trip to do my own thing. I timed myself and I spent 55-minutes walking/taking photos near the black lava rocks and when I came back up, Lenny was waiting for me, a bit agitated, as the family I shared the van with only spent 25-30 minutes browsing around and were ready to hit the road. Them waiting 20-30 minutes seemed to have inconvenienced them and I think it agitated Lenny who passive aggressively said we should all be conscious of people's time -- directing it at me. As I did keep an eye on the time, I was confident I didn't overstay and looking at timestamps on my photos, I spent 45 minutes on photography and an extra 10 minutes walking around (not a lot of area to cover). If I can spend the full time allotted seeing a church I don't care much for without complaints, they can spend the full time allotted waiting for the rest of the tour group to see the sights we paid for. Lenny should have made this clear to the whole group ... granted it should be common sense when the tour is booked with other people -- but he was also ready to go when the majority were back in the van. If BSB was allotted to 60-minutes... it should be the full 60 minutes. I paid money for this tour too. - The solo seat in the second row on the right side is the worst seat in the house. I was forced into the seat as the rest of the seats were taken up by the family and/or their belongings when I changed vans. The most interesting views are seen from the left side of the van. Good luck if you get stuck on the right side -- esp. that seat. THE GOOD - Drivers were excellent! They were hospitable and good at what they do -- as I mentioned above, I met three. I met Junior, Lenny and Charlie. All three are comfortable with people and very personable. My favorite being Charlie -- absolutely fantastic sense of humor! His wit is unmatched. - Everything of interest was seen. I'm big on photography and it's why I went so I did get my money's worth. Maui also delivered with the excellent weather. - I see some negative comments about driving conditions. Literally the main reason most don't drive the Road to Hana is the winding roads -- it's why I didn't drive it myself. I don't get motion sickness so I didn't mind the drive but do some research before you book and start complaining about the driving. - Food. Food was excellent! They accommodate vegetarians. I love getting sugary snacks (my sugar drops so even if I didn't come prepared, Mahalo tours would have delivered!). All in all, you can't help who you get to share the van with but if you have a large family taking up 85%+ precent of the van, perhaps let a solo traveller know. I'm not the type to bend so it can cause for some bad blood. I'll try to get my money's worth and if I'm given 60 minutes to room around, I'll spend 60-minutes roaming around.

We loved our Road to Hana trip with Lenny. He managed to shows us amazing views and part of our family jumped into a waterfall with him. He told us lots of family stories since he had relatives from several places on Maui. We stopped often enough that we never felt captive in the van. We liked that he was courteous to the other drivers on the road.

We did the road to Hana your on February 24/2020. We had Nathan as our guide. He was kind and courteous. From Hana himself so was very knowledgeable about the area. We started out with a great little breakfast of delicious muffins (strawberry guava...yum!!) and fresh fruit. It was great just being able to relax and let someone drive us! Many stops along the way at main points of interest. Including yummy banana bread. Lunch was hot and delicious. I had the Mahi mahi plate and it was seriously one of the best meals I’ve ever ate! All of us including our 2 kids (ages 10&13) really enjoyed the day!

This tour was awesome. We had Shelly and she was awesome. Very informative as she group up in the area.

Loved the road to hana tour! Mac was our tour guide and made the day fun and very interesting! The food throughout the day was fabulous. So glad we chose to have someone else drive us so we could both enjoy the sights! This tour was worth every penny. I would highly recommend.

Road to Hana with Shelly as our guide/ driver was wonderful! She picked us up at our condo, stopping once more to pick up two other couples. She was great, being from Hana herself, lots of info! Lots of highlight stops! BBQ lunch! Lots of snacks! Highly recommend this tour where you can watch and listen without having to watch the road! We left at 7am. She took us all around the south end and back the west side. Home by 6pm. Mahalo Shelley! MacDonalds from Sask. Canada

I wish to send great compliments to Nathan - our guide/driver, well tailored program and amazing lunch box from Nathan's family kitchen. 5 stars out of 5, good time.