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Shared Wonder Tour provided by Gray Line Niagara Falls

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US$218.40
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2 travelers
Free Cancellation up to 24 hours in advance
Low Price GuaranteeNo Booking Fees
Overview
Why choose one when you can have it all! Whether you want to do everything in one day or relax and spread it out over two, you can enjoy a full encompassing experience by combining our American Highlights Tour with the Evening Illumination Tour.  Make your visit to Niagara Falls complete with adventure and excitement during the Maid in America Tour complemented with relaxation and romantic beauty from the Evening Illumination Tour in Niagara Falls Canada.  Let our guides make the most out of your time in our majestic region so you can take away those unforgettable moments and photos. *Individual, American Highlights Tour and Evening Illumination Tours are also available on Viator.*
Itinerary
Important Information
Duration
4–10 hours
Inclusions
  • All activities
  • Driver/guide
  • Local guide
  • Professional guide
  • Hotel pickup and drop-off (selected hotels only)
  • Entry/Admission - Cave of the Winds
  • Entry/Admission - Niagara Falls Observation Tower
  • Entry/Admission - Journey Behind the Falls
  • Entry/Admission - Skylon Tower
  • Entry/Admission - Maid of the Mist Boat Tour
Exclusions
  • Gratuities
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult
  • Passport name, number, expiry and country is required at time of booking for all participants
  • A current valid passport is required on the day of travel (for Canadian portion of tour only)
  • Operates in all weather conditions, please dress appropriately
  • Near public transportation
  • Transportation is wheelchair accessible
  • Most travelers can participate
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
14Reviews
0Q&A
Traveler rating
  • 8
  • 4
  • 0
  • 1
  • 1
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Popular mentions
cjg wrote a review Oct 2019
3 contributions
Ross and Harvey were amazing your guides! They were both fun and knowledgeable! They made sure we had the best experience possible! We highly recommend Gray line tours!
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Date of experience: October 2019
RITTER1982 wrote a review Sep 2019
6 contributions
+1
Sam F was an amazing tour guide, very knowledgeable of the area. We learned a lot, laughed, and had a wonderful time! We saw way more than we expected and it felt like the time was well utilized.
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Response from graylineniagara2015, Guest Relations Manager at Shared Wonder Tour
Responded 23 Sep 2019
We're happy to hear you enjoyed your Gray Line tour of Niagara Falls. Our guides really are local experts, and strive to make sure each and every guest has a carefree and fun experience. We're sure you went home with some great stories to tell your friends. Thank you for your review. We hope your entire trip was as pleasant as your time with us.
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John C wrote a review Aug 2019
8 contributions1 helpful vote
On 08/12 in the PM our guide for the Canadian side was George M. He was very helpful in providing instructions to us on clearing customs during the border crossings. He told us some of the lore and history of the area. We toured behind the falls, the Skylon, the whirlpool from
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Date of experience: August 2019
capeman wrote a review Jul 2019
120 contributions52 helpful votes
We booked their Shared Wonder tour. The tour consisted of two parts: the American Side was part 1 and the Canadian side was part 2. The American Side of the falls tour was scheduled for 8:15 AM to 2:15 PM. The Canadian Side tour was scheduled to start at 5:15 PM giving us three
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Response from graylineniagara2015, Guest Relations Manager at Shared Wonder Tour
Responded 29 Jul 2019
Thank you for taking the time to provide us with your feedback in regards to your experience with Gray Line Niagara Falls/Buffalo during your tours. We can not apologize enough for the long string of unfortunate events that led to you missing the second half of your Shared Wonder Package. The time frame and how far over your original tour end time for the American Side was of the farthest extreme for a unique situation that was faced that day. In general, our tours do last approximately 4+ hours and we always advise our guests to reserve approximately 6 hours of time for their day with pickup and drop off. In your case, we ran over the recommended time allotted in addition to the border crossing. Also, unfortunately at 6:45pm, the tour guide was unable to return to pick you up as the tour started 45 minutes prior. Even though the driver left your location as one of the last pickups, they were unable to delay the tour any further and were forced to begin the tour. Our guides and dispatch staff work very hard to try and ensure that all of our guests have a fun-filled, informative and stress-free experience while on any of our tours. We strive to keep everything on time as we are also sensitive to the fact that our guests have other plans and tours that they are going to do while visiting our region. The worst thing that can happen are outside influences that are beyond our control that cause delays. We are very sorry that this happened during your first tour and we were unable to provide you with a true Gray Line experience. Although the initial person you spoke with was unable to authorize your refund at that time, the two additional supervisors that contacted you and left messages did attempt to rectify the situation. Unfortunately, they have not been successful in contacting you. But, if you could please contact our office at 877-285-2113 with your booking reference number, we would be happy to assist you and work to try and correct the experience you had.
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Kevin G wrote a review Jul 2019
1 contribution
"I'm With Rita" was our guide to the american side of our shared wonder tour. Rita kept things fun and lively and it really made the driving part of our tour enjoyable. Rita got us to all the sights listed on the tour and maybe even then some. Overall really good time with Rita.
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Date of experience: July 2019
Response from graylineniagara2015, Guest Relations Manager at Shared Wonder Tour
Responded 19 Jul 2019
Thank you for taking the time to review your Gray Line Niagara Falls experience. Our guides really do love what they do, and we're glad to hear that your heading home with some amazing stories to tell your friends. We're sure the roar of the Falls won't soon leave you. We hope your entire trip was as fun as your time with us.
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Key Details
  • Duration: 4–10 hours
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
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