Thanks very much for sharing this detailed review. Hard though to accept you felt you could have skipped a remnant of fro the 20BC era, a spectacular monument in this desert setting. Indeed you traveled at a busy time of year, and the weather being so good there, it attracts volumes of visitors and tourists. Indeed one should ring along snacks etc and even a packed lunch. Sometimes logistics are only according to the situation at the location and as you have written lunch was late, and you are quite hungry having started early that day. So happy to read that Dorit was the excellent guide she is known to be and you enjoyed her interesting commentary and tour management skills.

Thanks for this detailed and sincere report of our services We are open to hearing such feedback in order to improve our services Jerusalem pickup system however much we try and understand is in need of improvement. It is certainly not a direct hop-on bus and embarks on tour procedure. (much of the logistics are complex as we operate free hotel pickups!! to save time and budget for travelers. Traffic and light rail closures etc are all contributors and the human factor. But indeed it is most irritating to have to wait. We do clearly state this is a pickup service before embarking on the actual tour. We intend to state this more clearly on tour confirmation to avoid misunderstanding It is a logistic we contend with daily. The Dead Sea region was hard hit during covid and restaurants are far and few to come by in order to serve volumes of travelers and groups. Kumaran is the only one! option in the northern Dead Sea area. (we cannot travel 50 km to the hotel district in the south just to eat..)Shore Beaches with facilities are really scarce ( 4 others didn't reopen due to the SInkhole phenomena in the region!!) You certainly can bring your own food, and we recommend this to those traveling here, The guide should direct you to an area where you can sit and eat. The Dead sea float is a unique swimming experience phenomenon rarely experienced anywhere else on the planet. For most this is awesome

Thanks very much for this reave review; of your tour guided by our very capable and experienced guide DAn.He deserves your praise for his efforts and professional tour management, always keeping your needs and interests in the highest regard. Happy to read you have an immensely enjoyable and memorable tour to cherish.

Dear noellem218, We are most regretful to learn that this was the nature of your experience. When booking a group tour, you must understand that you are submitted to a tighter and more complex schedule. The businesses we work with are chosen carefully in order to provide warranty (stores, for example) and to serve large groups (restaurants, for another example). To be the master of your itinerary and schedule ,we recommend to book a private tour. We don't have control over lines in national parks and other touristic sites. The "important stuff" is your subjective perspective. All our guides are government licensed and professional and are given the credit and judgment to decide what's important.

Thanks so much for such a detailed in depth review. of your tour experience. It will certainly paint a vivid picture for others who read this! Itamar is most worthy of your compliments for his pleasant engaging manner and skillful tour management.

Thanks very much for sharing this info as well as your satisfaction with your tour guide and with our services. We could pass it on if you would mention his name. and your recommendation to bring aqua shoes for the sharp rocks, and towels. The Masada and the Dead Sea are indeed unique areas with incredible views. Glad it was an enjoyable tour and itinerary to cherish.

Dear Mitch, thanks for this feedback from which we must learn as well as investigate fully. Delays occur, but this is not usual to wait for a single traveler, certainly not 1.5 hrs as you have reported. The coffee shop wait doesn't seem to coincide with the tour schedule, not as you write. We'll look into this via the driver. It is indeed annoying to have to wait. Glad that you were satisfied with our guide and driver. Apologies from Ben Harim that you had to go through this. Sincerely, Bein Harim team

Glad you had a great tour experience with Dan. He sure deserves your favorable feedback for his efforts. Your detailed description of the tour schedule is most helpful to those reading this. many thanks.

Thanks so much for sharing your satisfaction with our guide dan and the whole tour management. Dan sure deserves your complements for his efforts and informative, indepth commentary. We are so happy you came away with a meaningful enjoyable and memorable tour experience with Bein Harim.

Dear Ginger, Thanks for this review. Indeed tour and time management is an important skill for all our guides. You can understand in high season (especially after Covid and lockdown of 2 years) when there is demand then tours are certainly run as large groups. This does not in any way deter from the locations visited in the commentary provided. Lunch stops are very few in this deserted region. We stop where it is convenient to cater to groups. We cannot go without a lunch stop and certainly cannot fit into a schedule a drive only for lunch but rather a restaurant on the way. We certainly will reiterate the manner and non-voicing of personal opinions. This is not acceptable. Sincerely; Bein Harim team