Tours and Tickets

Umauma Falls 4-Line Zipline Experience provided by The Umauma Experience

Umauma Falls 4-Line Zipline Experience

Umauma Falls 4-Line Zipline Experience
4.5
Book in advance
from
₱10,375.47
per adult
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
1h 30m
Taking Covid-19 safety measures
Group size:
20
Free cancellation
About
Know before you go
  • Duration: 1h 30m
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
What to expect
Know before you go
  • Duration: 1h 30m
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Need help booking?
Call the number below and use the product code: 26811P11
Important information
Inclusions
  • Expertise of professional guides
Exclusions
  • Gratuities
Duration
1h 30m
Departure details
  • 31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.
Additional information
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Not recommended for pregnant travelers
  • Not wheelchair accessible
  • Not recommended for pregnant women or people with back or neck problems.
  • Children must be accompanied by an adult
  • Guests not zipping but accompanied by 2 or more paying zippers may access the garden and waterfalls for free
  • No refunds will be issued for no-shows or late arrivals
  • Involves a small amount of walking on uneven surfaces
  • Must be 4-years-of-age or older to zip
  • Weight limits: minimum 35 lbs; maximum 275 lbs
  • Zipping requires closed-toe shoes
  • Travelers should have a moderate physical fitness level
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 20 travelers
Inclusions
  • Expertise of professional guides
Exclusions
  • Gratuities
Departure details
  • 31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.
Duration
1h 30m
Return details
  • Returns to original departure point
Additional information
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Not recommended for pregnant travelers
  • Not wheelchair accessible
  • Not recommended for pregnant women or people with back or neck problems.
  • Children must be accompanied by an adult
  • Guests not zipping but accompanied by 2 or more paying zippers may access the garden and waterfalls for free
  • No refunds will be issued for no-shows or late arrivals
  • Involves a small amount of walking on uneven surfaces
  • Must be 4-years-of-age or older to zip
  • Weight limits: minimum 35 lbs; maximum 275 lbs
  • Zipping requires closed-toe shoes
  • Travelers should have a moderate physical fitness level
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 20 travelers
Travel safe during COVID-19
Last updated: 29 Jun 2021
A note from Umauma Falls 4-Line Zipline Experience
Revised Hawaii rules require face masks and social distancing when in-doors.
What you can expect during your visit
  • Temperature checks for tour participants upon arrival
  • Hand sanitizer available to travelers and staff
  • Contactless payment for gratuities and add-ons
What you can expect during your visit
  • Temperature checks for tour participants upon arrival
  • Hand sanitizer available to travelers and staff
  • Contactless payment for gratuities and add-ons
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
20 reviews
Excellent
15
Very good
2
Average
2
Poor
0
Terrible
1

Ramesh T
21 contributions
We were a large group of family and friends with young children and thoroughly enjoyed the zipline at Umauma Falls at Big Island. The crew was great and jovial. They made sure all of us very comfortable as some of us are first timers. The location is so scenic with several waterfalls and valleys with full of vegetation. Highly recommend.

Wish we could have got the 9 line zipline but all of them were booked and were able to get 4 line only but entire group had tons of fun.
Written 4 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nicole Harris
Bellbrook, OH5 contributions
We did the 4 line tour. We waited too long to book the 9 line tour but we were not disappointed. Now we know when we come back to the BI to plan ahead, as we will do this again (9 line). Staff was very professional and we felt safe, even zipping upside down at 160 feet above the beautiful landscape. Bring a wrist attachment for your phone and you can take pictures/videotape your ride. They have reasonably priced food in the cafe for those who don't ride. Also a great hike to overlook the course. Beautiful.
Written 26 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mark S
1 contribution
Family
My son and brother did this and they had alot of fun. It is a beautiful course and very organized with safety first. They skipped the longest Zipline, because it was going to fast.

After we booked we got emails requiring a printed ticket. Our condo didn't have a printer. We also got notice to arrive 45 minutes early and a requirement for bringing proof of COVID-19 test. All of this should have been upfront before purchase.

The tour was scheduled for 1.5 hours. Start time was 4:00 pm to 5:30 pm. But it ended at 5 pm. So disappointed (as the one paying for it).

But they said they would do it again, just the longer one.
Written 31 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John M
Thanks for your review and for joining us on our 4-line zipline tour. We appreciate your feedback and grateful you chose to join us. We offer two zipline tours: the longer, 9-line tour and the shorter 4-line tour. As described on our website, the 4-line tour typically runs 1 - 1.5 hours long, depending on group size. Our website clearly explains what our check-in procedures are for all our tours. Also, when guests book their reservation(s), they are required to check a box (at the end) that includes the following copy: “Participation Requirements: Please be prepared to provide your Safe Travels negative test results or your proof of vaccination at check-in.” We do our best to provide all the necessary information and requirements for our tours, but we can't control if guests don't read those requirements. Thanks again for joining us and taking the time to share feedback. Aloha.
Written 31 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jim K
13 contributions
Family
They surprised us with a Covid vaccine card request without letting us know in the initial email communication. This was stressful and unprofessional. Fortunately we found pics of them on our phones.

They said in the email communication that they would provide gear if it was raining. They told me at check in that rain ponchos would be provided. It was raining during our entire experience yet rain gear/ponchos were never offered or provided.

On the zip line I would turn facing backwards. I asked one of our guides if there was a way I could get myself facing forward again. They said “no, its just s thing that happens because of how you are built”. I finally asked another customer and they gave me instructions on what to do. Why don’t the employees have knowledge of what to do?
Written 24 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
When guests book their reservation(s), they are required to check a box (at the end) that includes the following copy: “Participation Requirements: Please be prepared to provide your Safe Travels negative test results or your proof of vaccination at check-in.” Also, our check-in procedures page on our website clearly states: “Please present your Vaccination Card. If not vaccinated, a Negative Covid Test Result is required.” We apologize for not offering a poncho. We usually do if it's raining when guides and guests are gearing up. Perhaps the guides were distracted and forgot. It is common for guests turn facing backwards during their zipping experience. And all guides are aware of how to coach and instruct guests for this. I am not sure if the guide misunderstood the question, however, we will bring this up to our staff to reiterate the message. Thank you.
Written 26 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan A
Denver, CO2 contributions
This was I e of the best experiences I had while ziplining. We actually did the 9 Zipline. Rather than hiking we took a van to the first and then had tandem followed by single rides down the hill. The guides, Kelly, Mika and John were the best in the business. The views were spectacular and I would do it again!!! Must do on the big island!!
Written 16 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Charlotte
Colchester, UK15 contributions
Family
Even though we got lost and arrived barely on time for our Zip, the staff were friendly and welcoming and really very entertaining throughout. I was pretty nervous but the confidence and professional demeanour of our guides made me feel as safe as houses....the zip lines were amazing. A must do if staying in Hilo.
Written 8 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

shanynd
Ashburn, VA13 contributions
So much fun!! We had wanted to do the 9 line but it was already sold out. Turns out the 4 has the two long lines so it was perfect! Only thing that would've been fun is to have done the line that goes by the store/clubhouse :) Staff was super friendly! The store is a great place for those that are not participating to hang out, play some cornhole or have a snack/drink and wait. Would definitely do this again! My 10 year old had a blast and wanted to keep going.
Written 5 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rane Vail
Fortville, IN2 contributions
My family including 2 teens went on the 4 line zipline. We have been on ziplines a few times. This experience was fair, more for the unexperienced and timid group. We had a good time and were late in booking the experience so we got what was available. We would have been happier with a little more challenging zipline.
Written 9 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hema P
Concord, NC3 contributions
Family
It was very wonderful. This was my first and perhaps I can say best. They were sold out for 9 and we took 4. We had 3 ladies and one man as a crew staff and they were so professional , caring and funny. Had some of the best view of the waterfalls. Really recommend this.
Written 15 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Monty O
1 contribution
The place is beautiful. The zip lines are beautiful and fun. The staff were the best, they were attentive, fun, and professional.
Written 13 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 20
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: The Umauma Experience
gautamsk502
gautamsk502
00
We had so much fun
The staff and instructors are very nice and supportive. It was our first time zip-lining experience. My wife is lit
mrsesq1130
mrsesq1130
00
Excellent Experience
We were a large party of 9 zip lining and 12 ATV/UTV riding. We were happy that we booked in advance and we’re all
docnitrous
docnitrous
00
Great
The guides were the best part. The place was beautiful, the equipment solid, the zip lines were beautiful (especial
Jennifer S
Jennifer S
00
Fun Filled Family Adventure
Great family adventure. From check in -Tanya, to our guides Hunter, Hog and Rusty, everyone was so friendly and pro
emilywineman
emilywineman
00
Super fun activity and great guides!
We took our 9 year old and 6 year old ATVing for the first time with Umauma Experience and we all had a great time!
michaeledwardb2016
michaeledwardb2016
00
Da Best on the Island
Second time at this wonderful slice of Hawaii. Location is beautiful and staff is top notch. Super friendly and e
Susan E
Susan E
00
Fun Day Zip Lining
Enjoyed our time zip lining. Our guides were awesome they made the day comfortable and fun for everyone. It was
michelledW6576HE
michelledW6576HE
00
Awesome adventure!
The entire experience was incredible. The guides were friendly, supportive and encouraging. The zip lines were sup
arthurh965
arthurh965
00
A very short and slow ride on a rough trail
Nice guides but the trip was painfully slow. First out was a woman who never drove an atv , she kept stopping , had
Bobkido
Bobkido
00
Our Big Island Zipline Adventure
One of the highlights of our trip! Great scenery and very personable staff..."Mai Tai, Hunta and Lao" were fantast
Brianna W
Brianna W
00
So fun
This was a total blast. We did the 4 seater And it was so fun. The instructors were awesome and extremely helpful.
muatiffee
muatiffee
00
An EXPERIENCE you won’t wanna miss!
Best experience with my younger kids, teens and mother in law. The guides were super charismatic and made it the be
jskeelz
jskeelz
00
Nice, but a little weird, much like most of our experiences that originated on the Hilo side of the big island
I made advance reservations for my family of five to do the nine line Zipline tour at the Umauma experience. We pu
Sam M
Sam M
00
Best Zipline in Hawaii
The Umauma Zipline experience has to be the best zipline adventure in Hawaii. Have been there numerous times and ha
Lindsey S
Lindsey S
00
Great Views and Guides
We had fun and felt like we were in great hands. We did the 9 line tour and it took about 2 or so hours. Definitely
Frequently Asked Questions about Umauma Falls 4-Line Zipline Experience

Umauma Falls 4-Line Zipline Experience price starts from ₱9,999.44. Discover and book Umauma Falls 4-Line Zipline Experience on Tripadvisor

Umauma Falls 4-Line Zipline Experience cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Umauma Falls 4-Line Zipline Experience on Tripadvisor

Umauma Falls 4-Line Zipline Experience is hosted by The Umauma Experience. Read reviews, discover additonal experiences or contact The Umauma Experience on Tripadvisor. Discover and book Umauma Falls 4-Line Zipline Experience on Tripadvisor

On average, this experience will take approximately 1h 30m. Discover and book Umauma Falls 4-Line Zipline Experience on Tripadvisor