Tours and Tickets

Hell's Gate Thermal Experience provided by Hell's Gate Geothermal Reserve & Mud Spa

Hell's Gate Thermal Experience

Hell's Gate Thermal Experience
3.5
Book in advance
from
₱2,072.31
per adult
Free Cancellation up to 24 hours in advance
Reserve now & pay later: Save your spot free of charge with flexible booking.
About
Combine the experience of a guided or self-guided interactive tour through our geothermal reserve with a rejuvenating sulphur spa soak afterwards. After walking through the erupting waters and billowing steam of New Zealand’s most active geothermal landscape, your body will welcome the revitalising properties of our sulphur mineral water. Experience a taste of what Hell’s Gate has to offer.
Know before you go
  • Duration: 1-2 hours
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
German, Chinese, Korean, Japanese, English, Chinese, French
Know before you go
  • Duration: 1-2 hours
  • Mobile tickets accepted
  • Instant confirmation
Available languages
German, Chinese, Korean, Japanese, English, Chinese, French
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 27395P5
Call +63 923-0990452
Important information
Inclusions
  • Guided or Self-Guided Geothermal Walk
  • Bathe in the Sulphur Spas & Cool Plunge Pool
  • Complimentary Shuttle Service (Bookings Essential)
  • Entry/Admission - Rotorua
Exclusions
  • Food & Drink
  • Towels & Swimwear available to hire onsite
Duration
1–2 hours
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe
  • Most travelers can participate
  • Not recommended for travelers with heart problems or other serious medical conditions
  • The minimum age for the Sulphur Spa is 6 months.
Inclusions
  • Guided or Self-Guided Geothermal Walk
  • Bathe in the Sulphur Spas & Cool Plunge Pool
  • Complimentary Shuttle Service (Bookings Essential)
  • Entry/Admission - Rotorua
Exclusions
  • Food & Drink
  • Towels & Swimwear available to hire onsite
Duration
1–2 hours
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe
  • Most travelers can participate
  • Not recommended for travelers with heart problems or other serious medical conditions
  • The minimum age for the Sulphur Spa is 6 months.

3.5
3 reviews
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
1

T.Tukia
1 contribution
Worth every dollar!!
Jun 2021 • Family
Such a great experience.
It was pouring down with rain but we still decided to do the full walk - so amazing even with the wet weather ! It was magical !

Covered myself with the mud and soaked in all of the different pools ! My son really enjoyed it too (5yrs)
My skin feels so good rn !

Such a great time !
Loved that you could leave your bags/swim gear safely at the spa while you do the walk ! - also the shop has a great range of crystal jewellery and reasonably priced too ! Would definitely recommend and will be returning next time we are in rotorua !
Written 19 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kia Ora THTukia, Thank you for sharing your positive feedback with us, it made our day! We are so pleased you had such a great experience at Hell's Gate. The geothermal walk definitely becomes more magical in the rain, as this causes an increase in steam. Our geothermal mud and waters have many healing benefits, including leaving the skin feeling smooth, and are also great fun for the little ones! We look forward to seeing you at Hell's Gate next time you are in Rotorua. Ngā mihi, The Hell's Gate Team
Written 26 June 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Neil B
Auckland, New Zealand1,017 contributions
Explore and bathe
Great place to spend a couple of hours. We selected the "Thermal Experience " which gave us a self-guided walk through the geothermal park and a relaxing soak in the sulphur spa pools.

We spent about 1.5 hours walking through the park. Very cool - lots of steam and boiling mud. Thd mud volcano was particularly good - over 3m tall and growing.

The spas were lovely - great to have a hot soak at the end of the day.

It appears that the owners might have taken advantage of a covid-driven lack of tourists to do some redevelopment. The entrance/shop/cafe seemed bean new as did the spa facilities.

The staff were very friendly and welcoming.

$59 each was pretty good value.
Written 20 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kia Ora Neil B, Thank you for sharing your positive feedback with us, it made our day! Our geothermal walk is truly otherworldly, and our mud volcano is definitely a favourite. We agree, its great to have a relaxing soak at the end of the day in the same sulphurous waters just viewed in the reserve! We are so pleased you were able to enjoy our recently renovated main building. We would love to have you back again sometime soon! Ngā mihi, The Hell's Gate Team
Written 17 April 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Uma Henderson
15 contributions
Hell was correct
This was just awful. This place used to hold a fond memory for me as a child, but now the run down place is just a shell of what it used to be. The walk was uninspiring, the mud pool was out in the open, absolutely no privacy and the seating was extremely uncomfortable. Everything was shabby and tired looking. Changing rooms were not private and if standing in the wrong place you could be seen by passers. The sulphur pools felt insipid and dirty. Not relaxing. Clothes, towels, bathers all smelt horrible afterwards, despite following washing instructions. Even the bed stunk of sulphur for weeks. Ended up throwing out our towels and soaking all of our clothes for days on end. The locker room was never attended so expensive jewellery, car keys and purses were left unguarded and was basically a help yourself system. Very disappointing experience. Never again.
Written 15 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kia Ora umahenderson, Thank you for your feedback. We are disappointed to read that you did not have a pleasant experience with us - we are normally known for our exceptional customer service and regret that on this occasion, we missed the mark. We will be investigating this matter to ensure this does not happen again. Ngā mihi, The Hell's Gate Team
Written 12 April 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
About the operator

This experience only has a few reviews, but you can read what other travelers have to say about the operator.

By: Hell's Gate Geothermal Reserve & Mud Spa
GrandTour570295
GrandTour570295
00
Impressive on All counts
The whole experience was impressive. The shuttle turned up on the arranged time The Welcome on arrival was amazing.
niquemac2021
niquemac2021
00
Better than expected!
For my first experience using a mud spa I was not disappointed. The staff were friendly and I left feeling super re
SafetyStacey
SafetyStacey
00
To Hell and Back
Went to visit this amazing landscape - was an absolute treat, a small rainforest in a volcano in a pool. Staff were
jcnz04
jcnz04
00
Great time under level 2
Loved our visit to hell’s gate for the mud and thermal pools. A little out of Rotorua but nothing is very far away
786seattle
786seattle
00
Unforgettable experience!
Fabulous! The tour is informative and interesting, from both a scientific and cultural perspective. The landscape
Dp P
Dp P
00
Must do
One off those must do volcanic Rotorua places lots of bubbling mud pools etc well worth a visit loved it...
Sherpa2029474
Sherpa2029474
00
Highlight of our trip
Hell’s Gate was the highlight of our family trip. “It made me feel like I was back in time when dinosaurs were aro
467KiwiCaroline
467KiwiCaroline
00
Relaxing sulphur soak
I enjoyed a very warm sulphur soak in the sulphur pools. It's an outdoor setting and I soaked up the September sun
flossylyford
flossylyford
00
Destroys jewellery even 3 weeks later
The pools themselves were awesome and it was very relaxing. But three weeks later, any piece of my jewellery i put
Nigel H
Nigel H
00
Fantastic thermal area just outside Rotorua
There are two thermal areas, one close to the facility and one further away. Both contain amazing thermal features
Jody G
Jody G
00
Natural thermal area
A great location to walk a track amongst bubbling mud eruptions and sulphur pools. Have a mud bathing experience fo
Leeannrud
Leeannrud
00
Enjoyable
The back drop in this place is absolutely beautiful! The mud is great and you feel very relaxed afterwards. Unfortu
born13thfriday
born13thfriday
00
Above Average Experience
The location of the place is some 15-20 min drive from Rotorua city central. By looking at the brochure the place l
gilazot
gilazot
00
Experience to remember
Very relaxing place, staff are friendly and professional. Our experience is superb! Highly Recommended
cquino
cquino
00
Relaxing experience
It was an awesome experience.. felt relax after a long drive and would definitely recommend this to our friends..
Frequently Asked Questions about Hell's Gate Thermal Experience

Hell's Gate Thermal Experience price starts from ₱2,160.58. Discover and book Hell's Gate Thermal Experience on Tripadvisor

Hell's Gate Thermal Experience cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Hell's Gate Thermal Experience on Tripadvisor

Hell's Gate Thermal Experience is hosted by Hell's Gate Geothermal Reserve & Mud Spa. Read reviews, discover additonal experiences or contact Hell's Gate Geothermal Reserve & Mud Spa on Tripadvisor. Discover and book Hell's Gate Thermal Experience on Tripadvisor

On average, this experience will take approximately 1h. Discover and book Hell's Gate Thermal Experience on Tripadvisor