Traveler pickup is offered
If your hotel is not in the previous list, please let us know in which hotel are you staying so a representative of our company can contact you to indicate the correct place and time of your pick up. We ask you to indicate the hotel where you are in the special requirements box and also with your email. This service has two different schedules for hotels in Cancun, Playa Mujeres up to Puerto Morelos, the first between 7:30 am to 8:30 am and the second between 10:30 am to 11:30 pm. We have only one schedule for hotels in Playa del Carmen and Riviera Maya, between 9:15 am and 10:15 am. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message. Consider from Cancun if your hotel is located in Playa Mujeres, Cancun hotel zone, Cancun downtown and Puerto Morelos and please consider from Riviera Maya if your hotel is located in Akumal, Puerto Aventuras, Playacar, Playa del Carmen, Playa Maroma and Playa Paraiso. Every service and every part of the tour is directly operated by our staff. This is why we’re able to guarantee an excellent and high quality service. Most of the web pages you see are simply selling tours as a middle-man, providing little to no guarantee of quality, safety or assurance. Here, you buy directly from the tour operator.