The tours are well organised, collecting people from the different areas and distributing them into appropriate langiage tour groups. There is a lot to see in a day and the tour guides are well informed aand are professional.

The combined ticket gets you entry to both the cathedral and its museum. The cathedral has a highly decorated interior and is nice to take some time to enjoy the stillness. The museum hosts a lot of silver work including some wonderful statues of the apostles and lots of impressive artwork.

Very disappointing. It’s hard to see how they can have made such a poor job of this wonderful tour. The views are really spectacular and these harbours are full of interesting history, so what can go wrong? The English commentary was really poor, delivered in a monotonous, dreary voice and in an accent that most of our group of 30 intelligent English tourists couldn’t understand. Those who spoke German said that it was better! Most people turned off completely so I can’t comment on the content delivered but we didn’t come back with much interesting background or history. The red two deck catamaran is too big to do this job and so a large portion of people have to sit in seats that don’t afford a clear view or make it easy to take photos, especially as some passengers often stood up to take their own photos blocking the view of those in inner seats. If you get a good view from side seats ok but I can’t recommend this cruise if you want to learn any history. It’s clearly a very popular and commercially successful trip but this sort of “industrial tourism” is not giving a good service.

I was separated from the tour with another customer. There was absolutely no attempt by the guide to find out where we were he didn't even know we were missing. Other customers alerted him to the fact but nothing about it. We eventually caught with hem by me ringing and speaking to Michael( (who was amazing). When we caught up with the tour the guide didn't apologise. In fact he was totally nonplused. There was no checking numbers or information on the day, Dinner was thrust upon us with no asking about allergies. The two guides instead of splitting into groups of their own languages they tried to speak alternatively. It was only us suggesting the take their own tours but stayed close that they did this. It was a very very long day with mostly travelling

The guide did not chat between the sights and used a speaker and not headsets for the participants meaning she could not keep a good commentary going. The boat trip split the party on 3 boats with very little information provided by the boatman…..who should have been provided with a cheat sheet. Finally there was confusion at the start when one of the 3 guides was late due to a traffic accident and the guide who was there did not explain what was happening….I actually called the tour organiser to find out and I informed the rest of the tour.

The whole trip was ok overall. There was a few downside issues mainly with having two guides in one bus. I have anxiety and I sat in the first seat of the bus to help me cope. The Portuguese Guide informed me that she needed the seat as there's was 2 guides. So I felt obligated to move. She never once offered to share the seat. Lack of compassion in this situation. I told my guide Olivia about it. She offered to help me swap seats. I declined as we needed to get going. Also there was a language barrier caused in the bus as the group thought there was assigned seats. Which caused a Portuguese couple to be upset about me sitting where they were previously. They were cursing at me. Only did I informed the guide was there anything mentioned about seats. Lunch was a set menu, but satisfactory. Lastly the guide Hannah was travelling with us to the bus transfers. When returning to bus transfers. Asked for assistance and got " I'm not with you!" Found it very rude as we pay for services, not to get rudeness from staff. A polite manner would of been fine.

The worst tour operator I have ever used !! I left my hotel to go to the meeting point 1 hour prior to the start of the tour. When booking a tour in Valetta, many tour operators offer hotel pick ups at various locations as it is hard to drive into the old city. 1 hour prior prior to the tour, I started calling this booking agency to tell them I cannot find the office they indicated as a meeting point. Their google map links that they kept sending me, were useless links, kept taking me back to the starting point, yet the tour operator would not accommodate us with another pick up location, like the Phoenician Hotel, Grand Hotel, at the ferry port, or other, they would not put me in touch with the driver to arrange an alternative pick up location, all together, they could not care less if you find the meeting point or not. PS the agency did not even offer the tour for the next day to make up for the bad links that did not help us find their office. I travel a lot, I have never had such a poor and indifferent service, on an island where otherwise the hospitality was quite pleasant. When booking tours with this agency, BE CERTAIN you have alternative plans, as you too may be left behind, with no touring plans. Terrible, rude and inhospitable experience.

Good trip on the Highspeed ferry, my partner and I went from Gozo to Valletta. We were warned that it can be a bit choppy and people suffering from seasickness but we had a really pleasant experience! The ferry was early for boarding and efficient in getting us to Valletta. The boat was very clean and comfortable.

The great things about this tour were the locations, each were really interesting and beautiful, providing a look into the history of Malta. The guide Josephine (I think), was knowledgeable and engaged and it was really useful to be picked up from my hotel. Things that could be improved; the group sizes were too large, made the logistics pretty messy, and the trip to the Silversmith felt like a bit of a money grab. The actual artistry on show was minimal and it was just about buying stuff in a shop. The glass blowing was much more interesting and should be prioritised

Was great traditional food with lots in the menu service and staff was amazing My teen diesnt drink wine or coffee so soft drink was provided all round a brilliant service

It is important to inform the public on social media if there are any delays in the service. Very frustrating to be told when purchasing tickets that fast ferry is delayed by half an hour especially if you want to be on time for an appointment

The fare information on your website is a joke. I showed my university student card to pay the student fare and got charged the full fare because, apparently, the discount is only for full-time students, not part-timers. This crucial detail is completely missing from your website. In any civilized country, the company would make sure the information is accurate and would charge the price shown online. But not in Malta. This is the first and last time I use your service, and I will make it my mission to warn everyone against using it. I refuse to do business with a company that cheats and disrespects its customers. Additionally, the ticketing agent refused to note my complaint or escalate it to their customer care department. Her reply was to send them an email. My response is this negative review on the social media platforms I use.

too many people on the ship, if you are not among the first you end up on the ground in direct sunlight everything would be tolerable, in the end we were picked up by a big bus which drove us around Malta for 2 hours to the hotel for 20 euros, a bolt taxi will bring you there in 15 minutes

Took the Gozo fast ferry from Valletta to visit Gozo for a day. We decided to go to this beach because we have small children. The beach was very crowded but we still managed to find a spot near to the sea. Rental beds and umbrellas are available for 15 euro/day (2 bed, 1 umbrella). There are places to eat and drink.

This was a great tour to see some highlights of Malta. Our free time at the gardens and Mdina could have been longer because it felt quite rushed; and time at the gold/silver/glass blowing crafts place should have been shorter. Our guide (Jo) was fantastic though and very knowledgeable. Lunch was not the best and very basic, and included a bottle of wine but as non alcoholic drinkers, we asked for something as substitute but were refused - even water! This was weird. So it was wine or no drink.