Tours and Tickets

Madrid City Tour Hop-On Hop-Off provided by Madrid City Tour

Madrid City Tour Hop-On Hop-Off

Madrid City Tour Hop-On Hop-Off
3.5
Book in advance
from ₱1,367.48 per adult
Free Cancellation up to 24 hours in advance
Travel safe during COVID-19
Last updated: 22 Sep 2020
A note from Madrid City Tour Hop-On Hop-Off
The safety of our passengers and employees has always been our key concern at Julià Travel. The fight against Covid-19 strengthens our commitment to safety and health. Therefore we have adapted our tours to avoid large crowds and we ensured that any places we visit follow high hygiene standards.
What you can expect during your visit
Regular temperature checks for staff
Regularly sanitized high-traffic areas
Guides required to regularly wash hands
What you can expect during your visit
Regular temperature checks for staff
Regularly sanitized high-traffic areas
Guides required to regularly wash hands
Hand sanitizer available to travelers and staff
Transportation vehicles regularly sanitized
Contactless payment for gratuities and add-ons
Face masks required for guides in public areas
Paid stay-at-home policy for staff with symptoms
Gear/equipment sanitized between use
Face masks required for travelers in public areas
Social distancing enforced throughout experience
About
Visit Madrid’s top sights with a 1- or 2-day, hop-on hop-off bus ticket that lets you see the city your way. Board the double-decker, open-top bus and set off on Route One, Route Two—or both. Learn about Madrid’s history using a complimentary, onboard headset. Disembark to visit museums, landmarks, plazas, and theaters, and explore the Spanish capital using the guidebook and map provided.
Know before you go
  • Duration: 1h 20m
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
Arabic, German, Chinese, Russian, Portuguese, Japanese, English, Italian, Chinese, French, Dutch, Spanish
Know before you go
  • Duration: 1h 20m
  • Mobile tickets accepted
  • Instant confirmation
Available languages
Arabic, German, Chinese, Russian, Portuguese, Japanese, English, Italian, Chinese, French, Dutch, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
Comprehensive hop-on hop-off tour of Madrid offers two route options
See the city from an open-top bus and choose from several sightseeing stops
Select a 1-day or 2-day ticket to further customize your Madrid itinerary
Includes audio headset, tour stop guidebook, map, and attraction discounts
What to expect
Hop aboard an open-top, double-decker sightseeing bus frequently from morning to evening and set off on Route One or Route Two through Madrid. Choose a 1-day or 2-day ticket option and create your own experience by selecting from multiple available sights along two separate routes (single ticket valid for either route). Along the way, use your personal headset to hear commentary (available in several languages) about Madrid’s history and landmarks. On the Blue Route (Route One), take in old Madrid’s architecture and hop off at highlights such as the Prado Museum, the Royal Palace, and the Gran Vía promenade. Along the Green Route (Route Two), see modern Madrid’s Santiago Bernabéu stadium and explore one of the city’s ancient plazas like Puerta del Sol. Alternatively, remain onboard for the entire route and simply enjoy the scenery. Admission to sights is additional, but the tour includes discount vouchers for Madrid attractions, and a bus-stop guidebook and map.
Need help booking?
Call the number below and use the product code: 2140MADRIDHOPON
Call +63 923-0990452
Important information
Inclusions
1- or 2-day hop-on hop-off bus tour (depending on option selected) • Discount booklet • Tour map/guidebook • Air-conditioned double-decker open top motor-coaches. • Multilingual digital audio system
Exclusions
Gratuities • Food and drinks
Duration
1h 20m
Departure details
Location Name: You may board the Madrid hop-on hop-off tour at any of the stops around the city.
Inclusions
1- or 2-day hop-on hop-off bus tour (depending on option selected) • Discount booklet • Tour map/guidebook • Air-conditioned double-decker open top motor-coaches. • Multilingual digital audio system
Exclusions
Gratuities • Food and drinks
Departure details
Location Name: You may board the Madrid hop-on hop-off tour at any of the stops around the city.
Duration
1h 20m
Additional information
Confirmation will be received at time of booking
Buses are adapted for passengers with reduced mobility. The features include an automatic access ramp, reserved space for wheelchairs with safety clamps and fastenings, and an extended ramp and kneeling system to the right of the bus
Hop-on hop-off tickets are not available for infants aged from 0 to 6 years old, as passes are free of charge
Please note: the regular Madrid City Tour service may be affected due to ongoing events in the city, adverse traffic conditions or force majeure reasons out of our control.
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Most travelers can participate
Popular mentions

3.5
805 reviews
Excellent
237
Very good
229
Average
128
Poor
87
Terrible
124

Nevster
Swindon, UK136 contributions
There's nothing wrong in taking the bus!
Mar 2020
This is a good way to see Madrid. There are two routes, one for the historic route and one for the modern route. Route 1 is longer than route 2. Both are worth doing in one day. I'd start from Puerta del Sol. Just get a ticket from one of the kiosks in the square (i needed to pay by cash, not sure if all the kiosks accept only cash). then head for the south west corner where there are two bus stops and wait for the bus. The bus has headphones for you so you can hear the descriptions of the route. Between the info there is a cheesy music, you won't be getting that out of your head for days!

You can get on and off the bus as you like, no charge. Just remember to take your free headphones with you so you can use them on the bus again later.

I think this was very informative and a good way to see the city.
Written 14 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Tanya Mc
New South Wales, Australia31 contributions
Terrible!!
What a nightmare!! Waiting times to get on the buses were heaps longer than suggested. When a bus did eventually come, it would let people off but then tell us they were to full to take more passengers. We then had to wait for the next bus to come. This happened several times. At one stop we waited 30mins. At another stop we were told to get off the bus as it was out of service & we had to wait 20mins for the next bus.

We only had a 24hr pass & wasted half of our day waiting for the buses. In the end we only saw a few of the attractions as we ran out of time. So disappointed!!
Written 29 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Tanya M, Thank you for your review. I am very sorry the service did not live up to your expectations, since one of our main priorities is to be able to show the beautiful town of Madrid in a comfortable and fast way for those people who have little time in the city. Thus, we try to adapt the service as much as we can to the circumstances that unfortunately exist in the city, such as the constant streets closure due to construction or the horrible traffic. For this reason you probably had to wait longer than desired at some stops. I hope you can give us a second chance on your next visit! Sincerely, Antonio B.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Relax786238
5 contributions
Great trip
Feb 2020
Took the bus tour during our stay in Madrid and really enjoyed the experience. Since we were at the first departing spot early, we were the first ones on the bus, therefore nabbing the best seats on the bus, which are the second floor up front, so I was able to film a lot of videos. We got caught with some traffic on the Plaza Mayor area but that's the risk you take when you take a bus.
Written 27 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Saane T
Sydney, Australia27 contributions
Good if you've never been before
Feb 2020
I had a 2 day pass in Feb and found it to be pretty good. I was always able to get on the bus and didn't have to wait long at all for one to show up. The commentary was a bit haphazard and disconnected so didn't really listen to it. Good way to see the city if you're new to it.
Written 26 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Saane T, Thank you for your review. It is a pleasure to know you found our service a good way to see the incredible city of Madrid. However, your commentaries on the audio guide left me concerned; I will revise the descriptions given to see whether there is room for improvement. Kind regards, Antonio B.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tv731
Flatts Village, Bermuda34 contributions
Highly disappointed
We always make it a point to take a hop on hop off bus when we travel. It is one of the best ways to get an quick overview of the city and feel instantly connected. In all of my years in doing this, I found this particular tour to be the worst one I have taken. Let me explain why.

We picked up the blue line on Calle Mayor near Plaza Mayor and waited 35 minutes. We were third on line and were lucky enough to get 2 seats together upstairs. Many others were not able to get on. There were no maps showing the bus routes; only a booklet with coupons. There were at least two stops that were filled with people waiting but they could not board the bus as it was already full. I felt bad for them as I knew that they probably would not be able to board the next bus either. Were they oversold for the day? Could they not anticipate this? It was a Monday and many museums were closed.

The audio was not good; neither was the actual narrative. At times the description of narrated sites did not coincide with what we were passing so it was difficult to identify them. At other times we passed important buildings but didnt know what they were because it wasnt mentioned. Honestly, it was confusing. As was the pop music played during the narrative breaks. How about some spanish guitar or flamenco? I felt totally disconnected from Madrid. We didnt bother to use our day 2 ticket. Take the metro instead or Cabify.
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear tv731, Thank you for taking the time to write your review. I regret to learn the inconveniences you faced while using our service. Even though we revise our fleet frequently in order to assure the proper functioning of all the features, there are times were some technical issues may appear during the day. I deeply regret it happened while you were on board and were not able to fully enjoy what Madrid City Tour has to offer. I will transfer your feedback to our responsible department since this comments will allow us to keep improving our service. Sincerely, Antonio B.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Melanie R
14 contributions
My 50th birthday
Dont bother waited a hour for a bus then too full 22 euros rude driver nearly ruined my birthday my parents struggled no help
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear G9543FUmelanier, Thank you for your feedback. I am extremely unhappy to see you had such a bad experience when using our Madrid City Tour, since it does not match our high service standards we have for the same. Please rest assured your comments will be held in mind for our customers to have an incredible experience aboard our buses. Sincerely, Antonio B.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alexa C
Moore, SC6 contributions
Scam Artist
Don’t waste your time or money. The was the worst hop on hop off we ever used. The guys working on route 2 were extremely rude and refused to pick us up at the stop even though there was plenty of room . Then yelled at us to just take the metro. Why the hell did I buy the tour then???
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Alexa C, Thanks for sharing your experience, I truly regret the inconveniences you faced during your stay in Madrid. Although we do our best to ensure that buses meet the specified schedules, it is necessary to take into account that they may be affected for reasons beyond our control (such as traffic jams or road works). Additionally, it is strictly necessary to enforce the bus safety measures and, therefore, it is not possible to board more passengers on board than the number established as the maximum allowed. Sincerely, Antonio B.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

XOXOCajunGirl
Alexandria, LA86 contributions
Spain for the Day Oct. 2018
Had about 4 hours to spare and bought a ticket on the Red Line for under $25 US dollars. Able to hold luggage at the bottom. Toured city and listened to audio for about 3 1/2 hours. Perfect activity after flying all night. Able to hop on and off. Saw many great areas of significance, as well as, provided with historical relevance via audio. I say yes!
Written 23 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Marry S
Amsterdam, The Netherlands7 contributions
tour around Madrid
Jan 2020
We visitedin Madrid for a long weekend in Jaunary and I had wanted to do something different. I happened upon the Adventurous Appetites website which explained that a guide would take you on a walking tour of some of the places and bars that otherwise tourists would not know about or shy away from. I e-mailed James, our guide, who confirmed the booking and I paid by credit card. and price which included some food and drink and although a bit apprehensive thought of Dr Pepper ...what's the worst that could happen!
I needn't have worried. Even though we had arranged to meet James by the horse's [---] in Puerta del Sol which was jam packed but it is hard to miss a 6'2" red-haired lilywhite Scotsman among all these Latin-types.
James was a gem although his Scottish accent took a few drinks to get going but he brought us all over Madrid going to exactly the sort of places that were either too busy or local looking normally for tourists to veture into. The craic was great and we had a ball with the whole thing finishing up @ 12ish. He even took the time to write down recommendations for a couple of places for lunch and wines. However for a fairly authentic and enjoyable night out look no further and hats off to James et al.
Written 21 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Hilary T
Bristol, UK13 contributions
Overall very good
Feb 2020 • Couples
We enjoyed the freedom of getting on & off where we pleased and it gave us an insight to Madrid. Our only criticism was that sometimes the commentary didn’t correspond to where we were & we had passed some of the places that were being talked about.
Written 19 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Showing results 1-10 of 569
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Madrid City Tour
Carlaluisamontevideo
Carlaluisamontevideo
00
Was there in 2017
An amazing opportunity to see the city and see the most iconic places here. It is educational, fun and of course af
Jean M
Jean M
00
The Best Way to Hop From Sight to Sight
Loved this service....and, with Madrid's traffic considered, it's the best way to maneuver about the city and not w
B3763ATmarkw
B3763ATmarkw
00
Poor trip
Don’t waste your money walk instead we paid 22 euros each there being three of us got half way round on the trip an
JohnDelafield
JohnDelafield
00
Waste of money
Paid 52 Euros. Waited twice during the day at different places while full buses went past. Pleaded to be let on to
Amedee170
Amedee170
00
Great tour of city and great way to find many sites and shopping through out Madrid.
This tour bus was really great. It takes you all over the city. You can have multiple dat rates. In all parts of th
bethl750
bethl750
00
Not worth it
We decided this would be the best way to see the city on our stop off before flying home. It wasn’t. It cost €22 ea
CesmeTraveller
CesmeTraveller
00
Good orientation tour
We were unfortunate in that our visit coincided with several protests and lots of road works which greatly slowed p
kathykagora
kathykagora
00
Poor Tour
THis tour is badly narrated and some significant bits were missing (not their fault - it was roadworks around the r
_A9127OK
_A9127OK
00
Crooks
They are crooks. We are waiting now the bus for 40 min . Two buses pass full of people. Dont prefer them
TravelRY2
TravelRY2
00
Unimpressed
Reliability very poor, quicker to walk than sit at bus pickup locations. I know traffic is busy but waited more tha
Lguerrac
Lguerrac
00
Poor quality and excessive waiting
Over 45min waiting to board a crowded bus with a poor audio guide and service. Not worth the money or the time. I
OlegBabakov
OlegBabakov
00
Poor details
It's ok if you don't expect a lot from audio guide. This one hasn't a lot of facts, only info like "was built by X
Bob M
Bob M
00
Says good till 10 pm it isn’t
They will let you on until 10:00 pm but they will drop you off wherever they are at that time. Very disappointing.
Kerry O
Kerry O
00
a great start to a great trip
I enjoy taking in the sites from atop a bus -- did it again in London last week. It gives newcomers a sense of whe
Rasmus K
Rasmus K
00
average
NOTE: 1 day ticket is NOT 24h - only valid for the day you start, so start early. online discount w/o having to cho
Frequently Asked Questions about Madrid City Tour Hop-On Hop-Off