Tours and Tickets

Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck provided by Swarovski Kristallwelten

Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck

Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck
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Travel safe during COVID-19
What you can expect during your visit
Regular temperature checks for staff
Regularly sanitized high-traffic areas
Guides required to regularly wash hands
What you can expect during your visit
Regular temperature checks for staff
Regularly sanitized high-traffic areas
Guides required to regularly wash hands
Hand sanitizer available to travelers and staff
Transportation vehicles regularly sanitized
Contactless payment for gratuities and add-ons
Paid stay-at-home policy for staff with symptoms
Gear/equipment sanitized between use
Face masks provided for travelers
About
Know before you go
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
Arabic, German, Chinese, Russian, Korean, Portuguese, Japanese, English, Italian, Chinese, French, Dutch, Spanish
Know before you go
  • Mobile tickets accepted
  • Instant confirmation
Available languages
Arabic, German, Chinese, Russian, Korean, Portuguese, Japanese, English, Italian, Chinese, French, Dutch, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 17242P1
Call +63 923-0990452
Important information
Inclusions
Round-trip shared transfer from central meeting point • Entry/Admission - Swarovski Kristallwelten
Exclusions
Food and drinks • Hotel pickup and drop-off
Departure details
Traveler pickup is offered.
Departure Point: Central Innsbruck Address: Innsbruck Main Station, Innsbruck Directions: Please make your way to the Swarovski Crystal World bus station in front of Innsbruck Main Station in Innsbruck to board your shuttle transfer to Swarovski Crystal World. Dates: Daily December 24 until 2pm December 31 until 4pm Last entry is one hour before closing. Return point: Returns to original departure point
Inclusions
Round-trip shared transfer from central meeting point • Entry/Admission - Swarovski Kristallwelten
Exclusions
Food and drinks • Hotel pickup and drop-off
Departure details
Traveler pickup is offered.
Departure Point: Central Innsbruck Address: Innsbruck Main Station, Innsbruck Directions: Please make your way to the Swarovski Crystal World bus station in front of Innsbruck Main Station in Innsbruck to board your shuttle transfer to Swarovski Crystal World. Dates: Daily December 24 until 2pm December 31 until 4pm Last entry is one hour before closing. Return point: Returns to original departure point
Additional information
Confirmation will be received at time of booking
Children must be accompanied by an adult
May be operated by a multilingual guide
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
This tour/activity will have a maximum of 10 travelers
Popular mentions

4.0
32 reviews
Excellent
17
Very good
7
Average
4
Poor
0
Terrible
4

Houston_Texas_Guy
Houston, TX13 contributions
My visit to Swarovski land.
Feb 2020 • Couples
The employees here go out of their way to be nice. Andreea was especially nice at the Swarovski store.
I wish they had a factory tour.
Written 29 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Houston_Texas_Guy, thank you for recently visiting Swarovski Crystal Worlds and for recommending it to other travellers! I am delighted to read, that you have enjoyed the whole experience to the fullest. Did you you take a walk through the park landscape as well? Many art installations, the play tower, the Crystal Cloud and more wait there to be explored. Thank you as well very much for highlighting the friendly and helpful service of our staff - I will definetly forward your compliment to Andrea and the others. Regarding you comment about the factory tour, the production of Swarovski crystal is no part of the exhibition since it is a well kept company secret and we would like to keep it that way - thank you for your understanding. Hopefully we can welcome you back in near future! Kind Regards Selina
Written 2 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roberta L
22 contributions
Wonderful
Feb 2020
We visited the crystal world, and enjoyed viewing the rooms. The outdoor area was great with the clouds and the crystals.
Written 10 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear MyWorldtrip2019, thank you very much for recently visiting Swarovski Crystal Worlds and for finding it "wonderful"! I am glad to read, that you have enjoyed our 17 Chambers of Wonders inside of the Giant to the fullest and also liked our park landscape - thank you as well for highlighting the Crystal Cloud. Hopefully we can welcome you back in near future - maybe next time during summer? Kind Regards Selina
Written 11 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Goplaces18
Toronto, Canada10 contributions
Do not visit Kristallwelten, no matter how much you like the crystals
May 2019 • Couples
My fiance and I went to Kristallwelten with such high hopes. I have been a Swarovski loyalist for 17 years. We coughed 500 Euros to go to their head office in Austria only to find their museum a complete waste of time and money. There is NOTHING remotely attractive or worthwhile; just a money making gimmick.

Even getting there was painful with limited (and expensive) bus service. Their museum must be a rich source of income without any investment since there is nothing to see or enjoy.

I spent another 1000 Euros in the store, only to find out 5 months later that jewellery bought was not repairable in North America even when it is within the warranty period. And some of the pieces are made by 3rd party vendors even though sold in their flagship store!!!!

After numerous emails and several weeks later, they just returned the amount despite me requesting a replacement. I bought the item on sale at the time and it was part of a set and a gift to my sister. Now her jewellery set is messed up and the refunded amount will not buy any item from the store in Canada.

Emails to CEO and some top executives have gone fully unanswered. It’s a family run company so they don’t care as they are not answerable to shareholders.

Extremely poor customer service to a customer who has spent thousands and thousands on their jewellery for almost 2 decades. I have been their brand ambassador to all my family, friends and colleagues across 5 countries I have lived.
Written 12 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Goplaces18, thank you for your feedback here at TripAdvisor. For us, the opinion of our guests is very important and we include constructive input in every aspect of Swarovski Crystal Words and the experience of our guests. The Experience: As you have mentioned, that you expected something different, please let me give a brief introduction about the concept of the Swarovski Crystal Worlds. The main idea is to show crystal in as many ways as possible. Its foundation goes back to 1995, when multimedia artist André Heller created a world of wonders putting a green Giant into the conceptual center. Since then 17 Chambers of Wonders have been created, a huge garden with crystallized attractions and even a playground and a playtower for children have been designed. Internationally and nationally renowned artists, designers and architects, such as Manish Arora, Yayoi Kusama or Lee Bul interpret crystal in their very exceptional way throughout the area of 7.5 hectares. Since we are aware that art is perceived subjectively and is sometimes difficult to grasp, we give our guests an insight into the world of thought of the respective artists to make it more tangible. Therefore we offer informative displays in each Chamber of Wonder. Furthermore we also offer audio guides, available in more then 10 languages. The products: Of course, a store is also part of the Swarovski Crystal Worlds, as many of our visitors and crystal lovers want to indulge in the vast assortment of crystal products. Hence, I am even more sorry to read that one of the products you had bought had a defect. I am happy to have been informed by my colleagues that they have found a solution. As it was a sale product, it was not possible to replace it, but we have immediately retransferred the money. You have also referred to another purchase in an Indian Swarovski Store and we are already about to push a fast solution for that enquiry as well. We are an internationally operating company and have high customer service standards. Yet we kindly ask for understanding that deferrals might happen. We use this case to improve and reach even higher quality. As many of our visitors send us very positive feedback, I hope that you could collect some nice memories by visiting us, as well. Kind Regards, Thomas
Written 20 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

gayatri c
Munich, Germany9 contributions
Can be missed
Dec 2019 • Couples
Not super impressive. The inside is quite silly infact. Would not recommend you pay extra just to see this. If you get the innsbruck card and have extra time to kill in innsbruck, consider visiting this place.
Written 1 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear 384gayatric, thank you for your feedback. The realm of the Giant hosts a rich collection of precious items housed in 17 Chambers of Wonder. Here, in a world of fantasy inspired and designed by some of the world’s greatest artists like André Heller, Studio Job, Manish Arora or Yayoi Kusama, our guests are invited to experience crystal in all its facets. I am sorry to read, that our exhibition was not suitable for you and that we could not meet your expectations. Beside the exhibition Swarovski Crystal Worlds also offers a park landscape which emerges on 7.5 hectares of land surrounding the iconic Giant, with unparalleled art installations, a huge play area for children, the Crystal Cloud, a maze and even more. Therefore our guests are able to experience a lot of activities. Nonetheless, I still hope you were able to collect some beautiful memories. I wish you a great year 2020! Kind Regards Selina
Written 1 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chaitra K
Amsterdam, The Netherlands22 contributions
Good
Sep 2019 • Family
Beautiful crystal world. Mesmerizing & glad that we decided to take a chance to visit & not blindly believe in the reviews. Don't keep much expectation & u will be surprised. We thoroughly enjoyed the visit. Did feel that the bus ticket was expensive but if u buy 2way ticket u save 1€. Bus was comfortable & the drive from Innsbruck station-swarovski was good.
Written 27 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Chailovepeep, thank you for recently visiting Swarovski Crystal Worlds and for writing this feedback. It is lovely to read, that we were able in exceeding your expectations with our world of fantasy. Great, that you have liked the exhibition as well - which one of the 17 Chambers of Wonders was your favourite one? Thank you as well for highlighting our daily shuttle service from Innsbruck to Swarovski Crystal Worlds. I am happy to read, that you found it comfortable. Hopefully we can welcome you back soon! Kind Regards Selina
Written 28 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah K
Edmonton, Canada982 contributions
Brilliant!
My husband and I don't like art much, but this was a wonderful display of crystal and art blended. We appreciate that everything was in English also. Lots to see both inside the giant and outside. Free with the Innsbruck card, shuttle too. Highly recommend!
Written 2 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear SarahKraus, thank you so much for recently visiting us and for taking the time to write this brilliant review! I am delighted to read, that you have enjoyed our 17 Chambers of Wonders although you and your husband are usually no big art fans - I think this is one of the biggest compliments we can get! We try to provide our audio guides as well as the other information materials in a lot of international languages (and of course in English) since we want our guests to experience our exhibition the best way possible. Good insider tips regarding the Innsbruck Card and our daily Shuttle Service - great that you could use it! Hopefully we can welcome you back in near future! Kind Regards Selina
Written 4 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DisneySandy
Dublin, Ireland17 contributions
My dream place
It was my dream to visit Swarovski Kristelwalten.. and when I visited I got freezed myself for a moment.. until I took the exit.. couldn’t complete the whole path.. as after the first exit.. we just started to shop for ourselves..

Id recommend to visit store by 2:00 and Spend 3 hours atleast at world.. and you can shop the same products at Innsbruck store.. which has same as it is....

Love you Swarovski..
Written 20 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear DisneySandy, thank you very much for recently visiting us in Wattens and for taking the time to write these lovely words! I am delighted to read, that you have enjoyed the whole experience and could find yourself a little "treasure". Nice insider tips regarding the visiting times and the Innsbruck Store. Hopefully we can welcome you back in near future - maybe next year in summer? Kind Regards Selina PS: We love you too.
Written 23 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul J
6 contributions
Excellent trip to Crystal Worlds
Sep 2019 • Couples
Really enjoyed the visit to Crystal Worlds today. Some of the displays literally took our breath away. The staff were all very friendly and helpful. Especially liked the chandelier of grief. The bus trip from Innsbruck is well worth the extra cost. Great day thanks
Written 9 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Paul J, thank you very much for recently visiting Swarovski Crystal Worlds and for taking the time to write this awesome review! I am glad to read, that you have enjoyed your day and that some parts of our exhibition even were able to take your breath away - I think there is no bigger compliment then that. I truly understand why you liked the Chamber of Wonders by Yayoi Kusama, the Chandelier of Grief, the most - the feeling of infinity is just incomparable. Thank you as well for highlighting our friendly and helpful staff! Hopefully we can welcome you back in near future! Kind Regards Selina
Written 10 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

j0g1966
Brisbane, Australia35 contributions
A Lot of Hype
Jul 2019 • Couples
I found my trip to Kristallwelten disappointing. I’m not sure what I expected, but it was more than I found.

We went into the cave behind the giant first and moved through a series of modern art displays using crystals. We’re not into modern art, so except for finding them either pretty or weird, we moved through quite quickly.

From there we ended up in a very large store (and I mean very large) and since I intended to buy something that was OK and the range was huge. The prices are as reasonable as I get at home, so that was fine too, but I was able to select from as big a range of items as I could possibly imagine.

After that, however, the let-down continued. We had close to an hour to wait for the next shuttle. We looked at the cloud (pretty) and then had a drink at the circus area. We saw the tightrope walker and that filled a few minutes. We could see that there was a playground and activities for kids.

We then went out the front to wait for the shuttle.

I think we finished seeing what we could in around an hour, so be aware that the shuttle is only every 2 hours. Luckily we used the Innsbruck Card to cover entry as I was horrified to see how expensive it was to pay for entry.

Unless you are into modern art exhibits, or use the Innsbruck Card and go out of curiosity, I wouldn’t go there. I certainly wouldn’t go again and won’t recommend it to friends.
Written 4 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear j0g1966, thank you for taking the time to write this review here on TripAdvisor. The realm of the Giant hosts a rich collection of precious items housed in 17 Chambers of Wonder. Here, in a world of fantasy inspired and designed by some of the world’s greatest artists like André Heller, Studio Job, Manish Arora or Fernando Romero, our guests are invited to experience crystal in all its facets. I am sorry to read, this was not suitable for you and that you felt like you could just rush trough it. Since art can be sometimes hard to grasp we offer audio guides and displays with information regarding the art - so you can understand the thougths behind the obvious. Most of our guests do enjoy our exhibition though we understand that everyone has different needs and expectations. Thank you highlighting our Store - we try to offer our guests a wide selection and the best service possible. Good to read, that you have found yourself a little "treasure". Beside the exhibition and the Store inside of the Giant we also offer a park landscape which emerges on 7.5 hectares of land surrounding the Giant, with unparalleled art installations, a huge play area for children, the Crystal Cloud, a maze, a viewing point and even more - just like you have mentioned. By strolling around the park and experiencing the various activities our guests usually need up to two hours or even more to see both, the park and the exhibition inside. I am very sorry, that you could not find a fitting activity and therefore, had to wait for our shuttle service. Once again, we are sorry that you had to wait for the shuttle bus and that we could not meet your expectations. I, for myself, still hope that you give us another chance in future. Kind Regards Selina
Written 6 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alexandria S
Albuquerque110 contributions
A Must See for Your Innsbruck Trip
Jul 2019 • Solo
This was such an amazing place! I didn't share any photos from the inside of the exhibit to keep them all a surprise. The grounds are absolutely breathtaking with multiple overlooks and viewpoints. They are currently having a "Sommer Im Riesen" exhibit on the grounds with a carousel, circus acts, costumes, and more. There are a number of places to get coffee, food, gelato, and more. There are a few different playgrounds for the kids, and one is even a waterplay area. I was really hoping the gifts and souveniers would have been more affordable, but it is Swarovski, so... I highly recommend getting the Innsbruck card for this because it includes admission and the shuttle from town.
Written 23 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear 989alexandrias, thank you very much for your kind words and for finding Swarovski Crystal Worlds "a must see"! Nice idea with not sharing any photos of the exhibition inside of the Giant - it is truly another kind of experience if you don't know what is coming next. Thank you for highlighting our summer in the Giant and its various attractions - did also enjoy our open air cinema? Good tip regarding the Innsbruck Card - great that you could use it! I truly hope that we can welcome you back in near future - until then enjoy the rest of your summer! Kind Regards Selina
Written 24 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 21
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Swarovski Kristallwelten
sbansal793
sbansal793
00
Racism
Employees were RACIST to me. Their behavior towards Indians are pathetic. They have even deleted my review from goo
derekkotara
derekkotara
00
Trip for two
Since long tome we planed the trip to be in Wattens. Very festinated place, nice designed, good organized, good pla
575goranp
575goranp
00
A must see, beautiful art
Brilliant place, obviously great artists were given free hands, unlimited budget (in crystals) to produce beautiful
554anamariai
554anamariai
00
The magical word of crystals, the unique Swarovski
The Giant art museum is amazing and its magical and wonder of crystals word continues in the parc where there are m
Curiosity46373055547
Curiosity46373055547
00
If you like crystal, this is THE place
The exhibits in the main building are truly amazing. Having snow indoors was such a nice surprise on e hot day. T
verteslaszlo
verteslaszlo
00
Setisfied
We are completely setisfied with this exhibition. It was interesting and really amazing. We would go back there one
Ecotone
Ecotone
00
Amazing!
This place surpassed all my expectations! It is actually a museum of contemporary art where all the installations a
crysnyc0
crysnyc0
00
Fabulous
The museum and the park is awesome. Nice place to spend an afternoon. The architecture and design of the place is a
chickie67
chickie67
00
Perhaps skip if you’re interested in more practical information
Swarovski Crystal World was a bit of a disappointment for me. It’s not what I had expected at all. Very little hist
Kaepagavalli
Kaepagavalli
00
Good work
The entrance itself is a unique fountain from a face of plants . The surrounding area is okay. The displays were ni
Xena1982
Xena1982
00
Unique Experience
Honestly at first i did not understand what the concept of the display was, and whats with all the dancing shirts.
Acineto
Acineto
00
Quite a bit to see
We came by as it was part of the Innsbruck Pass so there was a free shuttle to and from the crystal world. The pick
rhyannedunbar
rhyannedunbar
00
Brilliant Day
I couldn't fault it at all! If you like Swarovski then it is defo worth a visit if you are in Innsbruck
Y5097VJdianem
Y5097VJdianem
00
Not what we expected
We hoped to see how crystals are made and the science behind them. Instead we saw some very beautiful crystals (art
aanna08262019
aanna08262019
00
It was nice experience, but not worth tickets price
If tickets cost approximately €5-8 it would be worth of pay for exhibition and advertisement of Swarovski products,