Tour guides are really friendly and nice. They recommended a lot of good things also. You should try this tour and you will love this. ^^

The staff were friendly. The minibus was punctual at picking us up. They provided us with blankets and water. The tour guide was very informative and I learn new things about Japan's culture. The only problem was that the tour was shorter than I expected. We had to do a lot of waiting. We only had 2 hours to spend at Fujiten Snow Resort which was too short.

The tour was great and the guide was very helpful. We were lucky with great weather and couldn't fault the day we had. Excellent!

I've had this trip booked in for months, a few days before my son and I are meant to go, the trip is cancelled. Absolutely gutted.

We had 3 tours with Forest bus 3 days in a row and all the Tour leaders as well as the Drivers were very nice and hospitable. Thank you so much, Yuri San, Yuki San, and Yugi San for being a nice companion during our family full day tour. We so much recommend this company for anyone visiting Tokyo who wish to visit Mt. Fuji, Lake Kawaguchi, Gotemba, Edo wonderland and other areas.

Walked around the entire place, needless to say there was a lot to see and many malls as well as Teamlab, that was probably the best thing to do in that area.

We are a family of 5 with 3 kids from age 2 to 10 and we spent a day with our Tour Guide Tsukino and driver Tom on a trip to view Mount Fuji as well as pick strawberries and it was an extremely relaxing and wonderful day. We were glad to have chosen them for the tour and we are certain that we will book them again on our next trip to Tokyo.

I enjoyed every moment of the tour. My Guide Tsukino was wonderful, nothing was too much trouble, she went out of her way to make sure I had a wonderful experience, one I will definitely never forget. I would definitely recommend this day trip, it was worth every penny! I also have gained a new friend!

This is our first time visiting Japan, and this is our first experience with anything snowy. And, as they said, the first impression lasts: It was a magnificent day trip experience with wonderful staffs. We asked for pick up point at out lodging, and the minibus arrived 1 hour before pick up time; make sure if your area is not excluded for pick up. We had a wonderful time playing with snow, sledding and snow fighting. Taking photos and video records are inevitable, and let them testify how awesome the experience was. The staffs were great. Friendly, helpful, and communicative. It almost made me feel guilty for asking so many things to the staff, and he always tried to accommodate our requests and needs. The facts that we couldn't go to Lake Kawaguchiko (the tour includes sightseeing and great photos spots with Mount Fuji as background) and we didn't have a view of the Mount Fuji due to snowing all day, are inevitable. So it's best to check the forecast before making a booking. It's a balance between the accuracy of the forecast (the closer to the date, the more accurate the forecast will be) and the availability of the tour (the farther to the date, the more the tour slots will be available). Overall, the experience was awesome. We had a wonderful time. We were traveling with 9 people (7 adults and 2 children).

no regrets with countryside day tour! super convenient esp travelling with kids. we were lucky we were the only ones on the supposed to be shared tour,we got the van all to ourselves. our tour guide Nanako was the best! even gave us a souvenir after the trip. will definitely book again!

The tour is worth it. Our guide, Yuki, is very friendly and accommodating. We got on the wrong train and was late for 3-5mins. We sent a message to the operator and they replied promptly. They were very gracious about it and waited for us. Will definitely recommend to friends and family.

We were with 7 adult and 2 children with a gazzilion luggage - total 13 with mostly large luggages. It was confusing as to which transport we had to use and come up with their direct air transfer from our airbnb near shinjuku to haneda. They suggested the 18 bus mini bus and based on our calculation this is the most cheapest and quickest way compared to any transportation mode. We were very much satisfied. They came on time and the vehicle and driver were clean and presentable! We also love the fact that we came in direct contact with the family who owned it not those customer services from big tourist company. The best bonus, they speak really good English so I would assume touring around with them will be a great option next time. Recommended!

My family enjoyed our first snow experience and we are glad we chose to book with Yae. :) The tour was very convenient as they picked us up in a private bus near our place in Tokyo and we went straight to the majestic Lake Kawaguchi with a sweeping view of Mt. Fuji. It was truly a sight to behold. The Fujiten Resort was also a delightful and scenic experience. Imagine being in a vast mountain with fine white snow, lots of leisure activities, and with the snow-capped Mt. Fuji as your backdrop. This winter adventure is really one for the books! If you can squeeze in a day in your Tokyo holiday, we highly recommend this countryside tour!

We were a group of 18 people with 4 infants booked the Forest bus for our day trips in Tokyo and Lake Kawaguchiko for 6 Days. Since we were a big group, Forest bus team were kind enough to book the restaurants for us. Their Coach Captan Tom and all their Assistants are really helpful and very much Customer oriented. Thanks to all their team and special Thanks to Yale

This is an independent, family run tour company and it's a nice alternative to big name bus tour business in Tokyo (it also pick you up directly from your accommodation -- no need to go to Shinjuku). We booked the Mt Fuji and grape picking tour with a stop at Lake Kawaguchi -- and we are so grateful to Yae and Tom for pushing through with the tour even though we were the only participants -- essentially making it a private tour for the same price. Going to see Mt Fuji in the summer is not ideal since you are guaranteed NOT to see it, and that is why it was a great idea to combine it with grape picking -- which was absolutely amazing. Tom even had a nice lunch picnic set up by the lake with the view of the clouded Mt Fuji!