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Vistara


1,832 reviews
Headquarters: 10th Floor, One Horizon Centre, Golf Course Road, Sector 43 Gurugram, New Delhi 122003 India 011 91 92892 28888 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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1,832 Reviews from our TripAdvisor Community

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1,832 reviews from our community

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Showing 1,772: English reviews
Kolkata (Calcutta), India
Level 3 Contributor
11 reviews
Reviewed yesterday
NEW

The flight was a great experience. Cabin crew very courteous and helpful. Food was was good.We were greeted by a small rose bouquet and chocolates wrapped in a small pink velvet pouch.

Date of travel: February 2019
Domestic Premium Economy New Delhi - Kolkata (Calcutta)
Helpful?
Thank rakeshsinha57
Vistara, Customer Relations at Vistara at Vistara, responded to this review

Thank you for the kind review, Rakesh :) We're glad to know that we were able to make your Valentine's Day special and your experience memorable. Keep flying the new feeling!

Date of travel: February 2019
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Domestic Premium Economy New Delhi - Kolkata (Calcutta)

Level 6 Contributor
165 reviews
28 helpful votes
Reviewed yesterday
NEW

I was upgraded to Premium Economy based on the upgrade voucher which I had with me. The condition of the aircraft, the attitude of the inflight crew and on ground crew and the quick delivery of the baggage at the destination are some of the points worth appreciating for Vistara airline. Overall a pleasing experience.

Date of travel: February 2019
Domestic Premium Economy Ahmedabad - Bengaluru
Helpful?
Thank Sunil W
Vistara, Customer Relations at Vistara at Vistara, responded to this review

It pleases us to know that you loved the overall experience, Sunil :) We look forward to having you onboard soon! #NotJustAnotherAirline

Date of travel: February 2019
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Domestic Premium Economy Ahmedabad - Bengaluru

Gurugram (Gurgaon), India
Level 6 Contributor
476 reviews
135 helpful votes
Reviewed yesterday
NEW
via mobile

Flew the 6 pm flight on Vistara from Lucknow to Delhi sector on 13 Feb. Flight was on time. Boarding was smooth and take off was good. Service was prompt and fast. Snacks do need a change. While the sandwiches and t2 cookies are good, they tend to get monotonous for a frequent traveler. Landing wasn't as smooth as expected.

Date of travel: February 2019
Domestic Premium Economy Lucknow - New Delhi
Helpful?
Thank AjayKacker
More ▾
Vistara, custrelations at Vistara, responded to this review

We're thankful to note your experience and feedback, Ajay and highlighted internally for review. Thanks.

Date of travel: February 2019
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Domestic Premium Economy Lucknow - New Delhi

Singapore, Singapore
Level 6 Contributor
194 reviews
308 helpful votes
Reviewed 2 days ago
NEW

I've travelled in several domestic Indian carriers, and each experience was a bland, boring, routine non-event. Vistara was a surprise - my first experience. Excellent all round, care for detail. Not surprisingly, it is also a J/V with Singapore.

Date of travel: February 2019
Domestic Business Class New Delhi - Varanasi
Helpful?
Thank Gul C
Vistara, Customer Relations at Vistara at Vistara, responded to this review

Thank you for the kind review, Gul :) We are pleased to know that you had such a memorable experience with us. Look forward to having you onboard soon. Keep flying the new feeling! #NotJustAnotherAirline

Date of travel: February 2019
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Domestic Business Class New Delhi - Varanasi

Kolkata (Calcutta), India
Level 5 Contributor
59 reviews
17 helpful votes
Reviewed 2 days ago
NEW

The check-in was prompt, except that the person behind the desk was probably new and had to call his supervisor to confirm that I had prepurchased extra baggage weight and Priority Boarding. Once the supervisor came, it was a breeze. I really liked this facility of prepurchasing Priority Boarding and Baggage Handling at Rs 450.00. In spite of my having...

Date of travel: January 2019
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Domestic Economy Amritsar - Kolkata (Calcutta)

Helpful?
Thank Savison
Vistara, custrelations at Vistara, responded to this review

Hi, Thank you for the kind words and feedback. Please be assured that we have highlighted this internally for review. Thanks.

Date of travel: January 2019
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Domestic Economy Amritsar - Kolkata (Calcutta)

Kolkata (Calcutta), India
Level 6 Contributor
116 reviews
58 helpful votes
Reviewed 2 days ago
NEW

Got Boarding Pass printed at Hotel Brahmani, Jajpur and started for the Bhubaneswar Aiport at 05:00 AM on 23 Jan 19 throguh dense fog. Reached airport & directly proceeded for the Security Check. The flight was delayed by more than an hour. My Seat No. was 23F. The flight was nice. Reached Delhi safely.

Date of travel: January 2019
Domestic Economy Bhubaneswar - New Delhi
Helpful?
Thank Ram1958
Vistara, custrelations at Vistara, responded to this review

Hi, Ram. Thank you for the kind words and detailed feedback.

Date of travel: January 2019
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Domestic Economy Bhubaneswar - New Delhi

London, United Kingdom
Level 5 Contributor
56 reviews
18 helpful votes
Reviewed 3 days ago
NEW

This was the day when flights got diverted to nearby places, because of a hail storm over delhi! Good enough, we got diverted to Lucknow.The Commander kept the cabin informed about each and every situation, from time to time. The Cabin Crew was helpful & courteous and kept us engaged, as we were a group of 3 associates, since we...

Date of travel: February 2019
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Domestic Economy Bengaluru - New Delhi

Helpful?
Thank hsmcanil
Vistara, custrelations at Vistara, responded to this review

Hi, We're glad to note that our staff assisted you well. Thank you for the kind words and feedback. Thanks!

Date of travel: February 2019
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Domestic Economy Bengaluru - New Delhi

Level 3 Contributor
12 reviews
Reviewed 3 days ago
NEW

Such an amazing experience. The crew are by far the best. I really enjoyed the meal and the attitude of the crew are beyond helpful. I was so impressed definitely gets my vote!

Date of travel: December 2018
Domestic Economy Goa - New Delhi
Helpful?
Thank Draad2
Vistara, Customer Relations at Vistara, responded to this review

Delighted to read your enthusiastic review, Draad :) Looking forward to our next enjoyable journey together.

Date of travel: December 2018
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Domestic Economy Goa - New Delhi

Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW
via mobile

Vistara is a good full service airline, and can be trusted well especially after the declining options available with jet airways. I have always been attached to Jet Airways but with no flights on this sector, on that day at least, I chose vistara and the only problem which i faced was a discomfortable seat couple with reduced leg room...

Date of travel: February 2019
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Domestic Economy New Delhi - Chennai (Madras)

Helpful?
Thank wasimahmad77
Vistara, custrelations at Vistara, responded to this review

Hi, Wasim. Thank you for the kind words and feedback. Please be assured that your feedback is highlighted internally for review. Thanks.

Date of travel: February 2019
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Domestic Economy New Delhi - Chennai (Madras)

Ahmedabad, India
Level 3 Contributor
7 reviews
1 helpful vote
Reviewed 4 days ago
NEW

nice staff, best service, value for money, timely departure, attitude of staff is very friendly, best for economy customer.

Date of travel: February 2019
Domestic Economy New Delhi - Ahmedabad
Helpful?
Thank 920nirav
Vistara, Customer Relations at Vistara, responded to this review

You've made our day with your lovely compliments, Nirav. We look forward to having you onboard soon :)

Date of travel: February 2019
More 
Domestic Economy New Delhi - Ahmedabad

See travel tips for airlines
“Flight experience will be very pleasant.”
rakeshsinha57, yesterday | Read review
“Always prepurchase Priority Boarding for Rs 450.00 if you are travelling in Economy Class.”
Savison, 2 days ago | Read review
“Preferred seat may be pre-booked against payment.”
Ram1958, 2 days ago | Read review
“Superior Economy is a good option on Vistara!”
hsmcanil, 3 days ago | Read review
“Best local airline by far in India”
Draad2, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About Vistara
Vistara (UK) is an Indian airline that operates from a hub at Indira Gandhi International Airport (DEL). The airline is a joint venture between Tata Sons and Singapore Airlines (SQ) and was created in 2013. Vistara serves 20 plus destinations across India. The airline operations are handled with a fleet of Airbus A320ceo and neo version aircraft configured with Business Class, Premium Economy and Economy Class cabins.

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