We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vueling Airlines


13,621 reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain +34-807-300-745 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

13,621 Reviews from our TripAdvisor Community

Write a Review

13,621 reviews from our community

Filter reviews by popular destinations:
All reviews Barcelona Rome Paris Malaga Amsterdam Palma de Mallorca London Madrid Alicante Florence Bilbao Seville Milan Ibiza
Traveler rating
Cabin
  • (3,499)
  • (0)
  • (0)
  • (0)
Route
  • (2,890)
  • (471)
  • (135)
  • (3)
  • (0)
  • More
Language
  • More
Showing 3,500: English reviews
Perth, United Kingdom
Level 4 Contributor
29 reviews
11 helpful votes
Reviewed today
NEW

Vueling are at best basic . Our outbound flight to Barcelona was cancelled after hours of waiting and zero information. Eventually the staff at boarding desk , said flight cancelled and just disappeared --no information given. Next we had to get our baggage back and try to find out where ! Next we had to queue for hours , as...

More 
Europe Economy Edinburgh - Barcelona

Helpful?
Thank 96marsh1234
Deal, United Kingdom
Level 1 Contributor
4 reviews
Reviewed today
NEW
via mobile

Website in Spanish one day and English the next Difficulty in downloading boarding cards Checked in on line but still had to queue 45 minutes for bag drop at Gatwick Homeward flight delayed June 20th We were given a variety of reasons Not even able to check in for a very long time Plane staff unable to serve more than...

More 
Europe Economy London - Florence

Helpful?
Thank piercepauline
Greater London, United Kingdom
Level 5 Contributor
89 reviews
37 helpful votes
Reviewed today
NEW
via mobile

Today, I had a ticket to take my flight at 16.25 The online boarding pass not working, I arrived at the checking at 15.30 to wait until an automatic machine became available. When finally open, the machine did not accept neither my passport, nor my reference and told me to go to the UNIQUE operator desk....where 10 people where lined-up....

More 
Europe Economy Barcelona - Paris

Helpful?
Thank francois v
Oxford
Level 5 Contributor
78 reviews
45 helpful votes
Reviewed today
NEW

Our outbound flight to Florence was cancelled due to a strike in Marseille. Thankfully Vueling gave us warning that this might happen, so we were able to change our booking to fly the day before. The outbound flight had a minor delay but otherwise we have no complaints. On the way home, the flight was delayed by 90 minutes in...

More 
Europe Economy Florence - London

Helpful?
Thank garethellis36
Level 3 Contributor
11 reviews
Reviewed yesterday
NEW

half an hour before the previewed and delayed departure time, there was still no gate number and all assitants would say to that point was that everything was going as scheduled. ten minutes before take-off they put the information on the board probably because nobody was at the gate. seats are crowded and generaly unconfortable. landing was probably the best...

More 
Domestic Economy Barcelona - Seville

Helpful?
Thank geminika
Western Canada
Level 6 Contributor
108 reviews
41 helpful votes
Reviewed yesterday
NEW

....they are working for idiots who have absolutely no sense of customer service. Tickets booked and paid for 2 months in advance. Arrived at the Malaga airport and was told that the flight had been oversold and they didn't have seats for us. The girl at the counter appeared to be used to my response and immediately handed me a...

More 
Domestic Economy Malaga - Barcelona

Helpful?
1 Thank ramcleod
London, United Kingdom
2 reviews
Reviewed yesterday
NEW
via mobile

it’s been a day that my luggage got lost. i havent recieve any calls since yesterday, and whenever i tried to call to the office, some staffs were rude, and they cant seem to give us clear info, and took a really long time checking on the luggage info. also, we had to pay for the call charges which i...

More 
Europe Economy Florence - London

Helpful?
Thank amabellewibowo
Mexico City, Mexico
Level 2 Contributor
3 reviews
Reviewed yesterday
NEW

The worst cheap airline, it is worst when you book trough iberia and the put you on the vueling old and dirty airplane. Both flights were delayed for more than 4 hours each, no true reason was given just random justifications. They broke my luggage and there si no customer service direct contact. Don't fly with them!

Europe Economy Amsterdam - Lisbon
Helpful?
Thank omarramirez2018
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Flight absolutely suck. An hour late to Florence and another hour late back to London. Further more, they said they are going to not let some of the passengers get on the 13:50 flight to Gatwick on Tuesday as there are too many people. So we all passengers rushed hand in boarding passes afraid of not getting on intended flight...

More 
Europe Economy Florence - London

Helpful?
Thank Ana M
London, United Kingdom
Level 6 Contributor
329 reviews
202 helpful votes
Reviewed yesterday
NEW

Following our hotel booking our cab to take us to the wrong airport we ended up at FCO instead of Ciampino. This was the only airline that took the time to go through our options (plus they were one of the cheapest). We whiled away the hours in the airport lounge and then had a smooth journey home albeit much...

More 
Europe Economy Rome - London

Helpful?
Thank T4Nina4
See travel tips for airlines
“Basically , do not use this airline , that would be my tip.”
96marsh1234, today | Read review
“If going to Florence, fly with another airline (e.g. BA/Easyjet to Pisa then take a bus).”
garethellis36, today | Read review
“Find another airline!!!”
ramcleod, yesterday | Read review
“avoid it, there are much better airlines out there for the same or even lower price”
Iulia20, 2 days ago | Read review
“Go some where else.”
BombasticBurley1981, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

1,164 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1164)
Viewed
Airline Lounge (13)
Viewed
View from Window (221)
Viewed
Cabin (54)
Viewed
Food and Drink (17)
Viewed
Onboard Feature (18)
Viewed
Airport (209)
Viewed
Seat (60)
Viewed
Our fleet (14)
Viewed
Other (558)