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Virgin Atlantic Airways

16,136 reviews
Headquarters: Manor Royal, Crawley, Crawley England RH10 9NU
Overview
4.016,136 reviews
Travelers' Choice 2020 Winner
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Virgin Atlantic Airways
Headquarters: Manor Royal, Crawley, Crawley England RH10 9NU

Airline Summary

British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).
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Anne S wrote a review Apr 2024
Leeds, United Kingdom575 contributions168 helpful votes
Manchester - Bridgetown
International
Only 43 passengers on our Boeing 777 from Manchester to Barbados, so it felt like a private jet. We had booked Premium seats and they were a nice size. The plane itself didn’t feel particularly new so the seat-back screens needed quite a bit of pressing to make them work. It was
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SunnytheTraveller wrote a review Apr 2024
Seattle, Washington161 contributions140 helpful votes
Seattle - London
International
Virgin Atlantic has a pretty good product once you get on board, but their business class herringbone configuration is odd and old. The real problem with this airline is that if anything, and I mean anything goes sideways you are on your own. My wife's luggage was lost and the
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Marieme B wrote a review Apr 2024
20 contributions1 helpful vote
Orlando - London
International
A big thank you to Erika at thé MCO air port virgin atlantic for her kidness and help. She Was listening us Well and gave us good advices. We need more People like you Erika. Flight 17h50 pm Orlando to London. 19 avril 2024.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anoushka P- wrote a review Apr 2024
2 contributions
Mumbai - New York City
International
I always travel on VS flight 355 and 25 to get back home to the United States. My father flew from Mumbai to JFK and had amazing hospitality from the ground crew to the cabin attendants. He would like to fly with them again when he goes on vacation to India in November. By the
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The M wrote a review Apr 2024
2 contributions3 helpful votes
London - Dubai
International
Really bad customer service, was given check in details and looked at thier website and used the Upper class drop off. No mention of a £5 charge. So same home to an £80 "fine" why would I not pay £5 on £5000 flights if it was needed Contacted them and they could not care less.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Jez m wrote a tip May 21
"Do not use Virgin horrendous experience book BA or TUI"
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Compass11218406203 wrote a tip May 21
"The little airplane salt and pepper shakers are yours for the asking. "Nicked from Virgin Atlantic" is stamped on the bottoms!"
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Richard H H wrote a tip May 17
"Book another airline."
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martcully wrote a tip May 7
"Delta airlines I must say were very good "
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Ed A wrote a tip May 7
"This is a great airline with the best staff ever!"
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Round TripOne-wayMulti-city
Depart
Mon, 6/10
Return
Mon, 6/17
Travelers
1, Economy