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Virgin Atlantic Airways

16,136 reviews
Headquarters: Manor Royal, Crawley, Crawley England RH10 9NU
Overview
4.016,136 reviews
Travelers' Choice 2020 Winner
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Virgin Atlantic Airways
Headquarters: Manor Royal, Crawley, Crawley England RH10 9NU

Airline Summary

British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).
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16136Reviews
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Kate W wrote a review May 4
San Carlos, California6 contributions2 helpful votes
London - San Francisco
International
Paid exorbitant price for an upper class ticket. Chose my seat when I booked. 2A - near the front away from the bar. Come to check in and my seat’s by the bathroom *and* the bar. I called to straighten it out — and they told me to pound sand. The computer reallocated the
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Charlotte C wrote a review May 3
1 contribution1 helpful vote
San Francisco - London
International
Never again! If you want to have a business class experience never fly Virgin Upper Class. Not only is it shambolic but even if they had not over booked the flight, offered me a seat that needed manually cranking in to a bed for an overnight flight and then failed to make their
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Hepatacyte wrote a review May 3
Northallerton, United Kingdom772 contributions263 helpful votes
Manchester - Atlanta
International
We bought tickets for this flight from Delta which for some reason meant we could not book vegetarian meals. Virgin said goto Delta and Delta said go to Virgin. So no meal booked. Fight arrived early which was a bonus. Food was decidedly sub-par, verging on the bad. The
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Coastal31806449392 wrote a review May 3
4 contributions
New York City - London
International
Air hostesses are funny characters they might as well be called - air hostiles. I was on a flight from New York to london, I was knackered. I had a blanket over my head the entire trip in order to solidify my sleep. Throughout my journey the ladies wouldn’t let me rest, often
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rsim2525 wrote a review May 1
2 contributions1 helpful vote
London - Miami
International
Leah (cabin crew manager) was fantastic and made the experience a little more special being my 40th birthday. Special thanks to Edward he was also great. Now off to our Virgin cruise for a few nights…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jez m wrote a tip May 21
"Do not use Virgin horrendous experience book BA or TUI"
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Compass11218406203 wrote a tip May 21
"The little airplane salt and pepper shakers are yours for the asking. "Nicked from Virgin Atlantic" is stamped on the bottoms!"
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Richard H H wrote a tip May 17
"Book another airline."
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martcully wrote a tip May 7
"Delta airlines I must say were very good "
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Ed A wrote a tip May 7
"This is a great airline with the best staff ever!"
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Round TripOne-wayMulti-city
Depart
Mon, 6/10
Return
Mon, 6/17
Travelers
1, Economy