We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

Virgin Atlantic Airways

16,105 reviews
Headquarters: Manor Royal, Crawley, Crawley England RH10 9NU
Overview
4.016,105 reviews
Travelers' Choice 2020 Winner
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Virgin Atlantic Airways
Headquarters: Manor Royal, Crawley, Crawley England RH10 9NU

Airline Summary

British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).
Read more
16105Reviews
2985Photos
100Tips
Traveler rating
  • 8,091
  • 3,898
  • 1,751
  • 993
  • 1,372
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Bob L wrote a review Apr 8
4 contributions
Mumbai - London
International
A blessing for Yolanka, our Virgin Atlantic reservationist at BOM. To accomodate my wife's bad back, we booked aisle seats but found at check in that we were randomly assigned seats ahead of a 10-hour flight. Ugh. We arrived anxiously at the terminal where Yolanka heard our
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
SLPER72 wrote a review Apr 8
Romford, United Kingdom41 contributions41 helpful votes
London - Cancun
International
We flew premium economy from London to Barbados, we booked virgin thinking it was the premium airline, how wrong we were! We chose premium seating as had flown with tui premium last year and it was amazing, sadly virgin premium is no diff to economy in terms of legroom, we were
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
AKG wrote a review Apr 6
London, United Kingdom10 contributions
London - Los Angeles
International
Absolutely fabulous flight. As a seasoned traveller, having travelled many airlines, this was our best so far. Top staff, comfortable flight.
Read more
Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Qwerty219 wrote a review Apr 4
London, United Kingdom19 contributions37 helpful votes
London - Shanghai
International
Virgin cancelled my flight to China with less than 24 hours notice and downgraded me from premium economy to economy on a much later departure with a Chinese airline. No compensation offered! They refused to book me in the same class with BA who had alternative flights. Avoid
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
avatar-image
Peyton C wrote a review Apr 1
3 contributions1 helpful vote
Baltimore - London
International
Very nice crew ok leg room a lot of movie choices and nice landing and takeoff I would recommend. This airline and be the best for most including me.
Read more
Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveler Photos
avatar-image
Tui premium legroom with 6’2 man
avatar-image
Virgin premium 5’5 woman
avatar-image
Virgin premium with 5’7 man
avatar-image
Mood lighting
4 Helpful votes
avatar-image
PreviousNext
123456
avatar-image
The M wrote a tip Apr 18
"Upper class is a sham, do not pay for it."
avatar-image
Peter W wrote a tip Apr 18
"I wouldn’t bother with extra leg room seats in a middle row "
avatar-image
Curiosity40517794535 wrote a tip Apr 16
"Carry your own food and snack, also carry a warm hoody"
avatar-image
Hasselvoss wrote a tip Apr 14
"Choose any other airline "
avatar-image
porchaYorkshire wrote a tip Apr 14
"Don't fly with any expectations "
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Virgin Atlantic Airways

Search flights

Round TripOne-wayMulti-city
Depart
Wed, 5/8
Return
Wed, 5/15
Travelers
1, Economy