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Vietnam Airlines


3,081 Reviews
Headquarters: 200 Nguyen Son Str. Long Bien District, Hanoi Vietnam +84-8-38-320-320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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3,081 Reviews from our TripAdvisor Community

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3,081 reviews from our community

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Showing 1,671: English reviews
Level 4 Contributor
48 reviews
16 helpful votes
Reviewed yesterday
NEW

Lovely flight. Longest flight I’ve ever done so was a bit nervous but absolutely fine. Leg room a bit limited but Service was good, flight was smooth, food was excellent, toilets stayed clean and entertainment was adequate

International Economy London - Hanoi
Helpful?
Thank Nicola F
Sevenoaks, United Kingdom
Level 4 Contributor
32 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

We opted to fly from Da Lat to Da Nang - where we then caught a taxi (pre booked by hostel : always better value than using metered taxi). The bus would have been approx 15 hours! Flights were £133 for two of us. Da Lat airport is 45 mins down the valley from the town (170k VD fixed price....

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Domestic Economy Da Lat - Da Nang

Helpful?
Thank brastedbarron
Level 3 Contributor
12 reviews
12 helpful votes
Reviewed 2 days ago
NEW
via mobile

I rebooked the Vietnam Airline after VietJet cancelled my flight at the last minutes. It was less than one hour flight from Nhatrang to Saigon. The cost was about $18 US more for the four tickets comparing to VietJet, but now on, Vietnam Airline is my top choice.

Domestic Economy Nha Trang - Ho Chi Minh City
Helpful?
Thank THOMAS N
Adelaide, Australia
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Việt Nam Airlines are a very efficient airline, aircraft is very well presented & clean, check in went very smoothly, flight is comfortable, pleasant staff and luggage arrives in terminal very quickly. Would recommend.

Domestic Economy Hanoi - Da Nang
Helpful?
Thank renshawharris78
Cambridge, United Kingdom
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed 2 days ago
NEW

As we fly to Asia quite a lot this is the first time with Vietnam Airlines, The service was good and nothing was to much trouble for the staff, The aircraft was a new Dreamliner an aircraft my wife was looking forward to flying on .However we found the seats were cramped for space with little leg room compared to...

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International Economy London - Hanoi

Helpful?
Thank DenJam512
Melbourne, Australia
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

After a slight delay in the scheduled departure it was a pleasure to walk on to such a clean and tidy plane. The crew were very well presented and helpful. Being an internal flight there was very little entertainment (unless you had your own device). In flight service was just drinks due to the short flight time of just over...

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Domestic Economy Ho Chi Minh City - Da Nang

Helpful?
Thank fox10743
Macau, China
Level 4 Contributor
29 reviews
7 helpful votes
Reviewed 4 days ago
NEW

1. Good value for the money - no doubt 2. Depending on the airports, flights seem to get delayed quite significantly. Two out of the four flights I've experienced last weekend experienced delays. Better to get prepared for the 'de facto' delays if you are departing from or landing at busy Asian airports. 3. Flight meals for Asian routes were...

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International Economy Hong Kong - Frankfurt

Helpful?
Thank SH C
Lawrenceville, New Jersey
Level 6 Contributor
251 reviews
53 helpful votes
Reviewed 4 days ago
NEW

Fast and ... Different than we ( US ) are use to .. taking a small bus out to the plane.. than up the stairs to board... Not too fancy inside .. No private movie screen ... Just a drop down one with safety instructions ... Very short flight by the time we get up to altitude .... we are...

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Domestic Economy Ho Chi Minh City - Da Lat

Helpful?
Thank BobZ9
New York City, New York
Level 6 Contributor
117 reviews
29 helpful votes
Reviewed 4 days ago
NEW
via mobile

A non-intrusive flight gets you to your next destination effortlessly, comfortably and very affordable.

Domestic Economy Ho Chi Minh City - Da Nang
Helpful?
Thank Jacqueline E
Sutton Coldfield, United Kingdom
Level 6 Contributor
1,469 reviews
232 helpful votes
Reviewed 4 days ago
NEW

The overall flight is good and staff are friendly. The food was poor as was the drinks. The entertainment was not up to the standard of other airlines, the new release films were a few months old in comparison. Arrival was early with good check in and boarding. Lounge in Hanoi is okay

International Business Class Hanoi - Paris
Helpful?
Thank Peter W
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See travel tips for airlines
“Take a cushion”
DenJam512, 2 days ago | Read review
“Try to check in early as this helps with getting your party seated together.”
fox10743, 2 days ago | Read review
“Really, seriously, watch your neighbors.”
W4609LT_, 4 days ago | Read review
“Pay the additional cost and fly business class it is worth the price”
Neilhardman28, 5 days ago | Read review
“window seats are labelled 'A' and 'K' Avoid row 1 which has less light and only one window to peer through.”
Neilhardman28, 5 days ago | Read review
Show next 5 travel tips 5 of 10
About Vietnam Airlines
The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)

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