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Thai Airways


8,321 Reviews
Headquarters: 89 Thanon Vibhavadi Rangsit, Bangkok 10900 Thailand +66-2-288-7000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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8,321 Reviews from our TripAdvisor Community

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8,321 reviews from our community

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Showing 4,607: English reviews
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed today
NEW

Long flight, but the staff couldn’t have been more accommodating, they were all smartly dressed and nothing was a problem for them ,food was great . I would highly recommend this airline, fantastic!

International Economy London - Brisbane
Helpful?
Thank Dawn B
Level 5 Contributor
46 reviews
12 helpful votes
Reviewed yesterday
NEW

When boarding the staff were helpful by guiding you to your seats. Even saw some passenger having hard time to close their overhead compartment and the staff was quick to attend to the matters.

Southeast Asia Economy Kuala Lumpur - Bangkok
Helpful?
Thank Ong_Chin
Sandnes, Norway
Level 5 Contributor
28 reviews
11 helpful votes
Reviewed yesterday
NEW

Flight left gate right on time but had to be de iced. Arrived Bangkok right on time. Flight was as good as any I have flown on. We had 1 hr 25 min before next flight to Ho Chi Min City. In less than half hour we were at our next gate.

International Economy Oslo - Ho Chi Minh City
Helpful?
Thank vietnor2016
Bengaluru, India
Level 3 Contributor
24 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Good aircwith decent leg room. Service was fine. Flight from BKK to Narita was another level. Wish the Indian sector would Be upped!! The return flight from Kansai was fine... though the aircraft from BKK to Bengaluru was old and tired with no legroom. Choose your seats wisely!! Pay the little extra for bulk head . Worth it!

North Asia Economy Bengaluru - Tokyo
Helpful?
Thank missey2016
Province of Malaga, Spain
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed yesterday
NEW

The service is second to none absolute comfort all the way didn’t feel like a long haul flight at all because of the flat beds loved it

International Business Class Paris - Chiang Mai
Helpful?
Thank villafindspain
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Thai airways is the airline of smile on time wonderful service big aircraft B777 take off and landing it smoot

Domestic Economy Chiang Mai - Bangkok
Helpful?
Thank Rattaphong J
Australia
Level 5 Contributor
59 reviews
17 helpful votes
Reviewed yesterday
NEW

always good customer service , legroom remains average like most other airlines, food average. Only one set of bathroom at the back of the plane

International Economy Brisbane - Bangkok
Helpful?
Thank kieleAustralia
Wangaratta
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Great comfortable airline. Great value for money. For airline food it was quite nice. Not one complaint.

International Economy Melbourne - Phuket
Helpful?
Thank Karen C
Austria
Level 6 Contributor
319 reviews
96 helpful votes
Reviewed 2 days ago
NEW

it was easy from beginning - very fast check-in both airports - bkk suvarnabumi and also Hanoi - and seats have been unexpectable nice with good space compared to other airlines ... we have been lucky! Food was good and served very fast - ..!! on destination Hanoi - Bkk we could not make online change of seats one day...

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Southeast Asia Economy Bangkok - Hanoi

Helpful?
Thank juergen p
Singapore, Singapore
Level 4 Contributor
37 reviews
17 helpful votes
Reviewed 2 days ago
NEW
via mobile

Thai’s J Class is reasonably good. It is a lot better on some flights - it all depends on which aircraft you’re on. As a general rule, if you get 1-2-1 seating in the business cabin, the seats are relatively newer than the 2-2-2 (or worse 2-3-2) used on older aircraft. Thai’s products are quite generic and you would have...

More 
Southeast Asia Business Class Singapore - Bangkok

Helpful?
Thank apecalvin
See travel tips for airlines
“Fantastic airline , Would definitely travel with them again !”
V6503JDdawnb, today | Read review
“My first time on Thai Air and will fly again with them.”
vietnor2016, yesterday | Read review
“Check in early online if you can.”
P649UGmikek, 2 days ago | Read review
“check in , on time, just to enjoy more of transfert facilities”
247jose, 4 days ago | Read review
“Pay the little extra to select your own seat.”
C9417AJwendyh, 4 days ago | Read review
Show next 5 travel tips 5 of 10
About Thai Airways
THAI (TG) is the flag carrier of Thailand and a founding member of the Star Alliance. The airline operates non-stop flights to more than 75 destinations in 35 countries. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. THAI also has codeshare arrangements with more than 20 other airlines. THAI's fleet includes a variety of one-, two- and three-cabin configurations featuring Royal First Class, Royal Silk Class (Business Class) and Economy Class. Premium class passengers have access to the airline's THAI Royal Silk and Royal Orchid lounges, where available. THAI is also the sole owner of a subsidiary airline, Thai Smile Air (WE).
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