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Thai Airways


7,005 Reviews
Headquarters: 89 Thanon Vibhavadi Rangsit, Bangkok 10900 Thailand +66-2-288-7000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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7,005 Reviews from our TripAdvisor Community

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7,005 reviews from our community

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Showing 3,886: English reviews
Melbourne, Australia
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Flight on time with excellent service. Though the flight from Bankok to Mumbai was a smaller plane but was Ok. The return journey wad good as we traveled on the 747 from Mumbai and 767 to Melbourne. The service on bith the sectors were excellent.

International Economy Melbourne - Bangkok
Helpful?
Thank Birend13
London, United Kingdom
Level 3 Contributor
8 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Just arrived to check in and the flight is due to depart at 00:15, handed my bags over then was told the flight was delayed. After asking about accommodation and the possible problem with my onward travel I was informed I could sit in the lounge. Then the member of staff said I'm finished move on please. That's all were...

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International Economy Bangkok - London

Helpful?
Thank Marcus D
Mexico City, Mexico
Level 4 Contributor
38 reviews
20 helpful votes
Reviewed yesterday
NEW
via mobile

Hi I am a genuine frequent flyer. On the road for more than half a year every year and have traveled across all continents using multiple airlines but never before in my life have I ever encountered discrimination of any sort. I happened to be traveling business class with another Caucasian colleague on the guanghzou - BKK sector and everything...

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Southeast Asia Business Class Guangzhou - Bangkok

Helpful?
Thank anjram
Newcastle, Australia
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW
via mobile

Thai Airways are definitely one of the premium airlines. Economy class is comfortable with good legroom and good service from the staff at Thai is assured. The aircraft 747-400 is ageing but still comfortable. Would recommend flying Thai.

International Economy Sydney - Bangkok
Helpful?
Thank W3898XLjamieg
Stockholm, Sweden
Level 6 Contributor
83 reviews
216 helpful votes
Reviewed yesterday
NEW
via mobile

It was a nice flight with Thai Airways. Plenty of of space, good food and good service for both on board and ground. Excellent!

International Economy Stockholm County - Jakarta
Helpful?
Thank Nohero_23
Exeter, United Kingdom
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed 2 days ago
NEW

We always fly direct to Thailand although it is a long flight we have in the past had stop overs but it takes too long and the service with Thai airways is excellent and comfortable that's why we like it

International Economy London - Krabi Town
Helpful?
Thank Tubs11_13
Level 4 Contributor
41 reviews
7 helpful votes
Reviewed 2 days ago
NEW

Usual attentive service that is the norm in Asia. Food good and well presented. Only downside was the entertainment system didn't have a big choice especially compared to other airlines in the region. Left an hour and a quarter late and arrived an hour late. Wasn't a problem for me but if someone had a tight connection, they perhaps could...

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International Business Class Bangkok - Auckland Central

Helpful?
Thank Martin T
Perth, Australia
Level 5 Contributor
93 reviews
67 helpful votes
Reviewed 2 days ago
NEW

We hadn't flown with Thai Air for a number of years & found that this flight was every bit as good as the previous ones. The aircraft was the latest dreamliner which meant new furnishings & lower cabin air pressure. The crew were pleasant & the meals were as good as one can obtain anywhere in economy class.

International Economy Perth - Bangkok
Helpful?
Thank dalger1430
Level 3 Contributor
22 reviews
6 helpful votes
Reviewed 2 days ago
NEW
via mobile

Was really looking forward to my first of many business class trips overseas, but was dissapointed with the service provided. The flight was initially delayed, but that was okay as I got more time to spend in the lovely Air New Zealand Business Lounge. The use of getting to try out the new A350 was great, but the service is...

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International Business Class Melbourne - Bangkok

Helpful?
Thank danielrp97
manama
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed 2 days ago
NEW

The flight was short and not bad. The selection of food that was given was not that good considering they could have had something that suits all tastes and not confined to the taste of the Thai people

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank andrea s
See travel tips for airlines
“Just enjoy the hospitality”
Tubs11_13, 2 days ago | Read review
“Avoid this airline!”
Zilfo, 4 days ago | Read review
“Night flight so do take a mask”
F6687BUjohnf, 5 days ago | Read review
“You can book your seat online, and also your special meal.”
Roland-Avusturya, 6 days ago | Read review
“If traveling on the A380 as a couple, suggest that you book the aisle otherwise get the window seat for more privacy and storage space.”
tonito, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About Thai Airways
THAI (TG) is the flag carrier of Thailand and a founding member of the Star Alliance. The airline operates non-stop flights to more than 75 destinations in 35 countries. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. THAI also has codeshare arrangements with more than 20 other airlines. THAI's fleet includes a variety of one-, two- and three-cabin configurations featuring Royal First Class, Royal Silk Class (Business Class) and Economy Class. Premium class passengers have access to the airline's THAI Royal Silk and Royal Orchid lounges, where available. THAI is also the sole owner of a subsidiary airline, Thai Smile Air (WE).
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