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Spirit Airlines


11,533 reviews
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025 (801) 401-2200 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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11,533 Reviews from our TripAdvisor Community

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11,533 reviews from our community

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Showing 10,959: English reviews
Grosse Ile, Michigan
1 review
Reviewed today
NEW
via mobile

I couldn't have been happier with the service I know you are nickel and dimed to death, but besides that, the employees were pleasant, the flights were on time and early on the return trip and the seats were surprisingly comfortable. They don't recline, but it wasn't needed. Much more comfortable than Delta or AA

Date of travel: February 2019
Domestic Economy Detroit - Las Vegas
Helpful?
Thank dianea874
Taylor, Michigan
Level 1 Contributor
3 reviews
8 helpful votes
Reviewed today
NEW
via mobile

Only fly Spirit in situations when you really don't have to be there at any given time. A truly low budget discount airline, which is still overpriced when compared to their dismal service. By the time you add in all the fees, you'd be better off on a Major Carrier and arrive on time. Crappiest stripped down airline I've ever...

Date of travel: February 2019
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Domestic Economy Detroit - Orlando

Helpful?
Thank RoyPaula
1 review
Reviewed today
NEW
via mobile

The departure time was modified 10 mts before. So, be ready to not be on time in your destination at all. Spirit is cheaper than others Airlines flying to cancun, it’s true, but spirit needs to improve its customer service a lot.

Date of travel: February 2019
Mexico Economy Fort Lauderdale - Cancun
Helpful?
Thank 99marianelah
1 review
Reviewed today
NEW
via mobile

Coming back from our vacation in Jamaica, our flight was delayed and we had layover so they rebooked our connecting flights with another airline for the next day! They didnt give us a hotel voucher or meal tickets, we waited at the airport for the whole night only to find out the next morning they had only booked me but...

Date of travel: February 2019
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International Economy Montego Bay - Fort Lauderdale

Helpful?
Thank Kamila Q
Level 5 Contributor
61 reviews
28 helpful votes
Reviewed yesterday
NEW

We had stopped flying Spirit for a few years because our flights were constantly cancelled or late . Three trips in a row we were put up in a hotel because of cancelled flights. We gave it a go again in January 2019 and we were pleasantly pleased. There were no issues with the flights . However, I booked the...

Date of travel: January 2019
More 
Domestic Economy Atlantic City - Orlando

Helpful?
Thank Rochelle A
Atlanta, Georgia
Level 6 Contributor
178 reviews
35 helpful votes
Reviewed yesterday
NEW
via mobile

Why bother to review this airline since I am just adding to the tons of negative reviews... But maybe this negative review will break the camel back... What went wrong was everything including being stranded in fort Lauderdale when my ticket was to Atlanta. Just a bit of advice... DONT FLY SPIRIT .... you will thank me.

Date of travel: February 2019
International Economy Cartagena - Fort Lauderdale
Helpful?
Thank oceanquest33
Charleston, South Carolina
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

This was the worst experience ever. Our first flight was delayed three hours, but we were assured that the plane was continuing on to our destination, so all would be well. What actually happened is we were dumped in Fort Lauderdale, FL and that plane was turned around to go to Philadelpha because the normal Philly plane was broken. So...

Date of travel: February 2019
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International Economy Myrtle Beach - Medellin

Helpful?
1 Thank Eloise B
Bronx
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Staff at Spirit Airlines very nice included our Check in At LaGuardia Airport Stewardess very nice and professional

Date of travel: February 2019
Domestic Economy New York City - Fort Lauderdale
Helpful?
Thank mudslides25
Bremen, Indiana
Level 4 Contributor
29 reviews
12 helpful votes
Reviewed yesterday
NEW
via mobile

We have flown Spirit multiple times. Never had an issue. This last time we purchased the big seats and they are very worth the extra money! We had tons of space and it was very comfortable! The flight attendants are very nice as well.

Date of travel: January 2019
Domestic Economy Chicago - Las Vegas
Helpful?
Thank Brandi L
Phoenix, Arizona
3 reviews
2 helpful votes
Reviewed yesterday
NEW

Good flight, not too much leg room but other than that no issues whatsoever. Staff was friendly and flight was smooth.

Date of travel: February 2019
Mexico Economy Phoenix - Cancun
Helpful?
Thank Leo A
See travel tips for airlines
“Good luck. And after the add on costs, it is just as expensive as any other airline.”
eloisebradham2, yesterday | Read review
“Don't fly with them”
JohnStewart12, yesterday | Read review
“Be prepared for unexpected cancellations and delays. Staff is friendly though.”
itsvictoriashow, yesterday | Read review
“Just make sure you arrive in enough time if you have kids so you aren't rushing.”
689latoyas, yesterday | Read review
“Only fly short trips”
D4215BJjeang, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About Spirit Airlines
Florida-based Spirit Airlines (NK) flies non-stop to more than 55 destinations in the United States, Caribbean, Central America and South America. The carrier, which is not part of a major airline alliance, operates a fleet configured entirely with Economy Class seating. For an additional fee, passengers can reserve Big Front Seats, which are wider seats with more legroom located at the front of the plane. Travelers can also pay additional fees for checked baggage and onboard drinks and snacks. Spirit Airlines has two operating bases: Detroit Metropolitan Wayne County Airport (DTW) and Fort Lauderdale – Hollywood International Airport (FLL).

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