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Southwest Airlines

36,045 reviews
Headquarters: PO Box 36647-1CR, Dallas, TX 75235
Depart
Mon, 03/06
Return
Mon, 10/06
Travelers
1,Economy
Overview
4.536,045 reviews
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Airline Deals
About Southwest Airlines
Headquarters: PO Box 36647-1CR, Dallas, TX 75235

Airline Summary

Dallas-based Southwest Airlines (WN) is the world's largest low-cost carrier. Southwest operates non-stop flights to more than 100 destinations across 10 countries. Unlike many major airlines, Southwest does not use hubs, but rather a point-to-point system. About 15 airports with a significant amount of WN flights have been designated as focus cities. The airline's fleet is configured with just an Economy Class cabin. In contrast to many low-cost carriers, Southwest does not charge a fee for up to two checked bags; non-alcoholic drinks and pretzels or peanuts are also free on board. Early boarding access, automatic online check-in and alcoholic beverages are available for purchase.
Airline Deals
36,045Reviews
2,258Photos
100Tips
Traveler rating
  • 22,277
  • 9,069
  • 2,423
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  • 1,310
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Popular mentions
Newark - Denver
Domestic
Economy
I have flown this airline several times and have always had a good experience. Today I had to change my flight home and not only were there no fees (United is $100 per person) but much to my surprise I got a $39 credit because the flight price was cheaper on the day I needed to
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Houston - Las Vegas
Domestic
Economy
Both flights, to and from were fine. My only problem - I missed the 24hr check-in window by 1 minute for the trip to Vegas and got a C boarding pass. I wound up sitting in a middle seat between 2 large men and it was a bit uncomfortable. Even though my ratings below were not all
Read more
Phoenix - Baltimore
Domestic
Economy
All I am looking for in a flight is that it gets me there safely. Anything else is just an extra. However this time Southwest really stepped up to the plate and performed above and beyond expectations. I was fairly stunned at their level of helpfulness. After consulting
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Kansas City - Puerto Vallarta
Mexico
Economy
Great service starting at check in and at the gate, boarding, wheels up, in flight and once landed! Love Southwest airlines.
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Honolulu - Maui
Domestic
Economy
This is a new route that just started from Oahu to Maui----fabulous flight!!! It took about 25 minutes to Maui and the flight attendants were amazing. Seats were very comfortable and the attendants were able to get drinks and a snack to everyone on-board. This round trip cost
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About to land in Puerto Vallarta, Mexico!
Don't care how bumpy the flight into Denver, you can't beat the view of the Rocky Mountains as you land!
Westin Cancun Lagunamar Resort
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"Get early boarding if you want to ensure you sit with your travel companion or check in as soon as you can on line."
"Make sure you come early to the ticket counter."
"You have to check in 24 hours in advance and that issues you a boarding number. It was a very orderly process. love flying Southwest."
"Don't EVER take a flight that requires more than ONE stop."
"Do not fly Southwest"
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: Included
2nd checked bag: Included
3rd checked bag: US$75
4th checked bag: US$75
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: Included
2nd checked bag: Included
3rd checked bag: US$75
4th checked bag: US$75
Each checked bag maximum 50lb/22kg
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