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Qantas

Headquarters: 10 Bourke Road, Mascot, New South Wales Australia 02020

Overview

3.53.5 of 5 bubbles21,411 reviews
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
Legroom3.5 of 5 bubbles
Seat comfort3.5 of 5 bubbles
In-flight entertainment (WiFi, TV, movies)3.5 of 5 bubbles
Onboard Experience3.5 of 5 bubbles
Customer service4.0 of 5 bubbles
Value for money3.5 of 5 bubbles
Cleanliness4.0 of 5 bubbles
Check-in and boarding4.0 of 5 bubbles
Food and beverage3.5 of 5 bubbles
About Qantas
Airline Alliance
oneworld

Airline Summary

Founded in regional Queensland in 1920, Qantas (QF) is one of Australia’s most iconic brands and has played a central role in the development of the Australian and international aviation industry. Today, the Qantas Group is a diverse global aviation business comprising of regional, domestic and international services; Jetstar, the low-cost carrier group as well as Qantas Loyalty, Australia’s largest Frequent Flyer program with more than 12 million members. In total, the Qantas Group operates more than 7,300 flights each week and, together with its codeshare and oneworld partners, offers flights to more than 1000 destinations around the world.
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21411Reviews
3733Photos
100Tips
Traveler rating
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Popular mentions
my love my lifelines wrote a review Today
New Delhi, India23 contributions24 helpful votes
3.0 of 5 bubbles
New Delhi - Melbourne
International
I had a long direct flight of 12 and 1/2 hours. The flight experience if I talk about was not too pleasant. The leg space was too small. Uncomfortable flight. The food was also satisfactory. However , would appreciate the staff , all the hostesses on both the flights while going and return were great and extremely soft spoken , helpful and very sweet in their services. Really appreciate them for their dedication and services.…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Discover04158606508 wrote a review Dec 8
Dublin, Ireland1 contribution
1.0 of 5 bubbles
Singapore - Sydney
International
Terrible subcontracted aircraft, inappropriate for such a long flight. Terrible food. This is NOT a business class service. Qantas should be ashamed of themselves.
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sue and Bob B wrote a review Dec 7
Brisbane, Australia2 contributions
1.0 of 5 bubbles
Singapore - Brisbane
International
Both our flights were delayed by 5 1/2 has to Singapore and 2 1/2 has home. The seat space on the return flight was negligible- terribly uncomfortable and virtually impossible to climb out of to go to the toilet. Ground and flight staff were consistently kind and the communication was good.…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sightsee20466846686 wrote a review Dec 6
2 contributions
1.0 of 5 bubbles
Hobart - Melbourne
Domestic
I made a promise to myself a few months ago. I would never choose to fly Qantas domestic again. Unfortunately work booked Qantas flights for me and others. You would believe it... 3 flights cancelled in one week. If others were this unreliable with customers they would go out of business. We need more competition to rid us of this rubbish service…
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Date of travel: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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247LiveLife wrote a review Dec 6
South Africa1101 contributions368 helpful votes
1.0 of 5 bubbles
Johannesburg - Christchurch
International
My experience was absolutely awful, and I will NEVER fly with Qantas again! My flight from Christchurch was cancelled a few hours before I was due to fly, and my booking was changed to Qatar Airlines, which added and extra 25 hours travelling time. The special meal I ordered was not available as I had not ordered it???? Eventually I got my vegetarian meal, but how strange that I did get my vegetarian meal on the other 2 legs of my flight. I was not given the seats that I had booked and paid for either. I could really go on and on with all the negatives about Qantas, but suffice to say that I will NEVER fly with them again…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Showing results 1-5 of 20,297
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Dirty escalator
Passage leading to the lounge
State of the business class lounge furniture
Tired looking toiletries in the gents
The welcoming entrance to the Qantas business lounge at Melbourne
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Showing results 1-5 of 3,733
Discover04158606508 wrote a tip Dec 8
1.0 of 5 bubbles
"I will not fly Qantas again. Therefore, I can only recommend it be avoided."
Sue and Bob B wrote a tip Dec 7
1.0 of 5 bubbles
"As seniors, don't travel Qantas."
247LiveLife wrote a tip Dec 6
1.0 of 5 bubbles
"Don't fly with Qantas!"
ftgjh g wrote a tip Dec 5
1.0 of 5 bubbles
"Just don't book flights with Qantas"
Vandieman111 wrote a tip Dec 2
1.0 of 5 bubbles
"Choose another carrier!"
…
Showing results 1-5 of 100
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