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Qantas


11,183 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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11,183 Reviews from our TripAdvisor Community

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11,183 reviews from our community

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Showing 10,505: English reviews
Baytown, Texas
Level 6 Contributor
741 reviews
456 helpful votes
Reviewed yesterday
NEW

Great plane,Great Service, Great Snack and beverage service, and left on time. Us Americans are so used to horrible airline service even in business class we love flying carriers of other countries.

Domestic Economy Sydney - Adelaide
Helpful?
Thank cokerbud
2 reviews
2 helpful votes
Reviewed yesterday
NEW

The plane was clean tidy and the staff very helpful. The meal and the snacks provided were very good.

Domestic Economy Melbourne - Sydney
Helpful?
Thank stephenwilli
Level 3 Contributor
11 reviews
Reviewed yesterday
NEW
via mobile

More than enough legroom, reclining seat with footrest, menu selection where everything is just the best, lots of eat and drink anytime during thre flight Fantastic friendliest service on plane and ground personnel. Good value for money and luxury especially during the long flight.

International Premium Economy Johannesburg - Sydney
Helpful?
Thank Hardus d
Adelaide, Australia
Level 6 Contributor
117 reviews
30 helpful votes
Reviewed yesterday
NEW
via mobile

Seems a silly review really since we are not spoiled for choice when it comes to domestic carriers in Aus. As a regular flyer and by regular I mean I travel this route twice a month ( plus others ) I’ve taken both VA & QF flights and I have to say QF offer more ,like a hot breakfast not...

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Domestic Economy Adelaide - Perth

Helpful?
Thank JK5000
Willow Tree, Australia
1 review
Reviewed 2 days ago
NEW

This was our first time flying premium economy. Certainly worth the extra money for a long haul (13 hour) flight. Quick check in, extra seat room, superb surface & a feeling of being special. Thanks Qantas, we will definitely fly premium again.

International Premium Economy Sydney - Johannesburg
Helpful?
Thank dgamb2018
Australia
Level 6 Contributor
980 reviews
432 helpful votes
Reviewed 2 days ago
NEW

This was my third Qantas flight in three weeks. As far as safety is concerned, Qantas is still very good, however the meals are no better than when I flew with then last year. Years ago the meals were far better. They are now also so small, serves on unusually small plates. They no longer give out hand cleaning sachets...

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International Economy Los Angeles - Melbourne

Helpful?
Thank Betula103
Ulverstone, Australia
Level 6 Contributor
253 reviews
51 helpful votes
Reviewed 2 days ago
NEW

We have flown this trip many times in the smallish dash8 aircraft and have never had a bad trip, for a tall chap I can sit comfortable in the seat for the one long flight, service is always first class unfortuantely the small eats given is not that great and does vary from very good to aweful, the tea is...

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Domestic Economy Devonport - Melbourne

Helpful?
Thank Oldgrumblebum
Adelaide, Australia
Level 5 Contributor
60 reviews
23 helpful votes
Reviewed 2 days ago
NEW

Boarded on time, was fast and efficient boarding the flight which was almost full. Seats were comfy and clean, plenty of leg room to stretch out which helped for flying for so long. Food was one of the best i have ever had, very fresh and tasty for airline food. The cabin was surprisingly quiet but was pretty cold for...

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International Economy Adelaide - New York City

Helpful?
Thank harrison w
Port Macquarie, Australia
Level 4 Contributor
49 reviews
28 helpful votes
Reviewed 2 days ago
NEW

Freezing cold cabin on an overnight flight which made it unbearable. Stupid plastic cutlery with ordinary food. An overweight hostess bursting out of her clothes with dyed black hair and white roots. Not a good look.

International Economy Beijing - Sydney
Helpful?
Thank Juliet S
Sydney, Australia
Level 6 Contributor
286 reviews
65 helpful votes
Reviewed 2 days ago
NEW

Despite the delay, as fogs were in city of origin Melbourne, as well as Sydney , we were welcomed warmly and settled on a fairly full plane. Festivals in Darwin welcomed many on board who were already happy to be travelling together as a group. While waiting we were constantly updated of circumstances. Breakfast, ,mid morning, was served efficiently and...

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Domestic Economy Sydney - Darwin

Helpful?
Thank Alison S
See travel tips for airlines
“Consider upgrading to premium for any long haul flights”
dgamb2018, 2 days ago | Read review
“Take warm clothing and a scarf and wear trousers.”
149juliets, 2 days ago | Read review
“Make sure that you get in flight entertainment issues resolved”
zoes76, 2 days ago | Read review
“Book wih another airline)”
trencherman_10, 2 days ago | Read review
“Join Qantas Frequent Flyer program I’m sure it makes a difference.”
675maxines, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.

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