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Qantas


8,894 Reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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8,894 Reviews from our TripAdvisor Community

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8,894 reviews from our community

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Showing 8,303: English reviews
Sydney, Australia
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 2 days ago
NEW

The flight was relatively empty and business class was only 50% full. My first impression was that the plane looked dated and small. Seats in Business are not much to brag about, tiny leg room and not that comfortable. The staff was quite friendly however they ran out of choice of meals, how do you do that with only 6...

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International Business Class Sydney - Denpasar

Helpful?
1 Thank gary23lloyd
Sydney, Australia
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 2 days ago
NEW

I have been a loyal traveller with QANTAS however I do question why sometimes. After we boarded, we took off and then we got turned around due AC problems. Five hours later we were finally on our way, we got no food and the best they could give us was drinks and crackers. We missed our connecting flight, QANTAS put...

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Trans-Tasman Business Class Sydney - Auckland

Helpful?
1 Thank gary23lloyd
Fern Bay, Australia
Level 3 Contributor
19 reviews
5 helpful votes
Reviewed 2 days ago
NEW

We had to book Qantas business class as there were no seats available in economy. We were returning from Hobart to Melbourne and then onto Newcastle. We went through business check in, waited in the Qantas business class lounge at Hobart while we waited for our flight. We boarded first. Sat in the front row and once we had strapped...

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Domestic Business Class Hobart - Melbourne

Helpful?
Thank Gary R
Saint Paul, Minnesota
Level 3 Contributor
24 reviews
9 helpful votes
Reviewed 2 days ago
NEW

They treated me like royalty. I flew AA to Dallas then Qantas to Sydney. The business class seats convert to a comfortable bed. It is worth the extra expense to get a good nights rest on a 14 or 15 hour plane ride. When I retired I decided to go at least business class on every flight I take I...

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International Business Class Minneapolis - Sydney

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Thank k1200lt2010
Sydney
Level 4 Contributor
33 reviews
8 helpful votes
Reviewed 2 days ago
NEW
via mobile

We have been loyal Qantas customers for many years, despite of tickets for Qantas flights were not cheap comparing to many other airlines. The recent in-flight travel experiences suggest that we perhaps should look for other airlines next time traveling to and from Europe. Particularly from Dubai to Sydney, we were on a full flight. The plane was old, services...

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International Economy Rome - Sydney

Helpful?
1 Thank 0hThePlacesYouWillGo
Melbourne, Australia
Level 6 Contributor
214 reviews
32 helpful votes
Reviewed 2 days ago
NEW

Domestically Qantas provides consistently great service especially for longer flights. The plane was delayed at takeoff but made up the time while on route. Staff always helpful

Domestic Economy Melbourne - Perth
Helpful?
Thank almago6
Sydney, Australia
Level 6 Contributor
373 reviews
79 helpful votes
Reviewed 2 days ago
NEW
via mobile

In short, Qantas has chosen a business model to squeeze out more profit at the expense of keeping flight schedule. Is there any meaning in choosing (more expensive) flight at booking in the first place? A simple direct flight from Sydney to HK became a prolonged flight after Qantas delayed the return flight by 12 hours with only 4 hours'...

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International Economy Sydney - Hong Kong

Helpful?
Thank Good_Partner
Level 5 Contributor
53 reviews
15 helpful votes
Reviewed 2 days ago
NEW

Had to fly to Perth on short notice so too late for 'cheap' flights. We booked Qantas as they were as cheap as any other (and at the time much cheaper than Virgin). Still my preferred domestic airline despite not having access to the private lounges. Given the length of time we were in Perth we were able to fly...

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Domestic Economy Brisbane - Perth

Helpful?
Thank Tim B
Johannesburg
Level 4 Contributor
23 reviews
3 helpful votes
Reviewed 2 days ago
NEW

A typical Qantas flight. Drinks are fugal and far between.No problem. But this time the lunch service and dinner service was substandard.Overcooked vegetables. -but seriously overcooked and soggy. The standard dropped dramatically from my last flight. @ grumpy stewardesses and a very friendly american steward. Nothing special this time round

International Economy Sydney - Johannesburg
Helpful?
1 Thank Pilot-actor
Geneva, Switzerland
Level 6 Contributor
166 reviews
71 helpful votes
Reviewed 2 days ago
NEW

My first time with Qantas and I was most impressed. As we are BA Silver we were able to use the lounge which was excellent. Everything was absolutely on time. The staff were very good and amusing the snack was poor! A few days later we flew from Melbourne to Hobart which was a repetition of the previous flight.

International Economy Sydney - Melbourne
Helpful?
Thank 208Geordie
See travel tips for airlines
“If you can afford it, travel up in the sharp end.”
GaryR747, 2 days ago | Read review
“No tip-just expect more-we are clients-they need to aknowledge this.”
Pilot-actor, 2 days ago | Read review
“A good idea to pay extra for a seat closer to the exit door.”
208Geordie, 2 days ago | Read review
“Try online meal selection but be aware it may not get full selection.”
davidjwarnes, 2 days ago | Read review
“Be prepared to snooze.”
Daryn16, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.

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