I had an extremely important meeting to attend to and Philippines airlines flight had cancelled yet another flight, because they decided to swap the plane for another destination they ruined. This is not the first time, second time, 3rd time but 4th time this has happened to me with PAL. One was a major flight and connecting flight from Cebu to Manila and going international, which was a disaster on all levels. It’s the worst joke, But Then, once your flight is cancelled, you will wait at least 2 hours minimum with 200 plus irritated passengers for a stupid voucher, all to go stay at a low end hotel with a Cheap lousy dinner. I lost my one night stay at a 5 star hotel and reached out to: wecare@philippineairlines.com, But honestly PAL has not reached out to me with any sort of compensation to show they truly care. This is a valuable warning to anyone planning to travel to the Philippines or any flight through out the entire Philippines. Pay a few extra pesos and Choose another Airlines. Trust me.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.