We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lao Airlines


206 Reviews
Headquarters: 2 Pangkham Road Ban Xienghun, Vientiane BP 6441 Laos +856-21-513250 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

206 Reviews from our TripAdvisor Community

Write a Review

206 reviews from our community

Filter reviews by popular destinations:
All reviews Luang Prabang Vientiane Bangkok Hanoi Chiang Mai Pakse Siem Reap Savannakhet Singapore Phonsavan
Traveler rating
Cabin
  • (111)
  • (0)
  • (9)
  • (0)
Route
  • (85)
  • (35)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 120: English reviews
Los Angeles, California
Level 6 Contributor
327 reviews
272 helpful votes
Reviewed 2 days ago
NEW
via mobile

State-owned airline with ridiculously inefficient operations. Very rudimentary website, no online check-in, no way to check flight status. Flight delayed 90 minutes due to delayed arrival of the aircraft. Minimal or no updates provided throughout. Departure area quite dirty, no functional power jacks - they were either not working or torn out and turned into trash receptacles. Turbo prop aircraft,...

More 
Southeast Asia Economy Luang Prabang - Siem Reap

Helpful?
Thank cqfp123
New York City, New York
Level 6 Contributor
117 reviews
29 helpful votes
Reviewed 3 days ago
NEW
via mobile

Short fight easy check-in. They keep it simple and very comfortable. No complaints they even serve a box meal. You have to not have a restricted diet and be willing to eat mystery meat but it’s a basic meal that settles a non restricted diet hunger. I share this pint because my diet is restricted. Nonetheless I truly flying this...

More 
Southeast Asia Economy Bangkok - Luang Prabang

Helpful?
Thank Jacqueline E
New York City
Level 4 Contributor
26 reviews
25 helpful votes
Reviewed 6 days ago
NEW

First time I flew Laos Airline. The flight to Hanoi from Vientiane was a little over one hour. Nothing is served unless you preordered. Flight left on time. The airport in Vientiane is small. One thing about Laos you might have a hard time getting rid of your Lao currency. I tried to get U.S.dollars for my Lao currency but...

More 
Southeast Asia Economy Vientiane - Hanoi

Helpful?
Thank sam107
Hong Kong, China
Level 5 Contributor
69 reviews
12 helpful votes
Reviewed 1 week ago

Though Lao Airlines only fly to a few cities in Southeast Asia outside Laos, they are well connected with other airlines. I actually flew from Hong Kong to Pakse via Bangkok, the Hong Kong-Bangkok leg being on another airline. They actually have my baggage checked through both airlines, and I only have to pick up another boarding pass during the...

More 
Southeast Asia Economy Bangkok - Pakse

Helpful?
Thank ShiningSchnee
Northern California
Level 6 Contributor
468 reviews
196 helpful votes
Reviewed 1 week ago

This is not a fancy airline, but it's on time and has good service. The flight attendants were very nice and the short flight easy. My only comment would be that the food wasn't very interesting. But it was such a short flight it didn't matter that much.

Southeast Asia Economy Chiang Mai - Luang Prabang
Helpful?
Thank Chelsea42
Izmir, Turkey
Level 4 Contributor
45 reviews
34 helpful votes
Reviewed 2 weeks ago

It was a short flight with a small plane.Staff were very kind and service was quite nice.Ground staff were really very helpful to solve a passport problem of a friend,they called from Hanoi airport to Luang Prabang several times.I think this kind of assistance can be rarely foundin any other airline

Southeast Asia Economy Hanoi - Luang Prabang
Helpful?
Thank leventolgun
Herzliya, Israel
Level 6 Contributor
901 reviews
193 helpful votes
Reviewed 2 weeks ago via mobile

A short flight from Hanoi to Luang Prabang, Laos . On time , nice plane , service ok , not great , seats ok . No entertainment, snack and beverages.

Southeast Asia Economy Hanoi - Luang Prabang
Helpful?
Thank Gidons51
Gold Coast, Australia
Level 6 Contributor
94 reviews
97 helpful votes
Reviewed 2 weeks ago

A small plane but was on time and a nice quick flight from Laos to Vietnam. Check in and flight was well organised. Recommended

Southeast Asia Economy Luang Prabang - Hanoi
Helpful?
Thank dac55
Adelaide, Australia
Level 5 Contributor
47 reviews
40 helpful votes
Reviewed 3 weeks ago

We almost always book our own flights online, but this time for who knows what reason, (stupidity, I guess), we decided to book through a travel place that was recommended to us in Siem Reap. Initially, we thought they'd done a great job, offering us better prices than we'd been able to find online with Vietnam Airlines - which was...

More 
Southeast Asia Economy Siem Reap - Luang Prabang

Helpful?
Thank Sputty
skåne
Level 5 Contributor
66 reviews
22 helpful votes
Reviewed 3 weeks ago

It was a positiv experiance flying with Lao Airlines , there was quite good legroom in the seat , the crew was pleasent, the served a meal dispate of the short flight time, and the flight departed and landed on schedule, so we will not hesitate to use this airline again.

Southeast Asia Economy Vientiane - Hanoi
Helpful?
Thank lovingportugal125
See travel tips for airlines
“Sit on the left on the way out of Seam Reap and if you get lucky you'll get an awesome overhead view of Angkor Wat! Winning!”
Sputty, 3 weeks ago | Read review
“Have no fears!”
1john316, Dec 4, 2017 | Read review
“Get a seat as far forward as you can. If there are not too many passengers they put them in the seats near the wings and the front is empty.”
704grahameh, Dec 3, 2017 | Read review
“check departure time in advance”
gerdf2015, Nov 8, 2017 | Read review
“Probably worth joining their frequent flyer programme before you fly”
, Oct 8, 2017 | Read review
Show next 5 travel tips 5 of 10
About Lao Airlines
Lao Airlines (QV) is the national airlines of Laos. It is headquartered in Vientiane and operates from a hub at the city's Wattay International Airport (VTE). The airline, which was founded in 1976, flies to seven domestic destinations, including Luang Prabang International Airport (LPQ), which the carrier has designated as a focus city. International flights include two destinations in Cambodia, four cities in China, one airport in Singapore, two in Thailand and two in South Korea. Lao Airlines also has codeshare agreements with Thai Airways (TG) and Vietnam Airlines (VN).
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

113 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (113)
Viewed
View from Window (13)
Viewed
Airport (28)
Viewed
Seat (5)
Viewed
Our fleet (6)
Viewed
Food and Drink (14)
Viewed
Airline Lounge (3)
Viewed
Cabin (2)
Viewed
Onboard Feature (2)
Viewed
Other (40)