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Korean Air


4,150 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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4,150 Reviews from our TripAdvisor Community

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4,150 reviews from our community

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Showing 2,462: English reviews
Dubai, United Arab Emirates
Level 6 Contributor
173 reviews
33 helpful votes
Reviewed yesterday
NEW

We were amazed with this airline, we booked online, the site was easy to use that made the booking fast, there is a special check-in counter for business and first class in the airport, the facility and food in the airline lounge was very good, the flight attendees were friendly smilling all the time, we liked their uniform color, the...

Date of travel: March 2019
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North Asia Business Class Seoul - Osaka

Helpful?
Thank flona98
Kuala Lumpur, Malaysia
Level 4 Contributor
22 reviews
20 helpful votes
Reviewed 2 days ago
NEW
via mobile

The overnight flight to Seoul was a bit uncomfortable because it's difficult to sleep with the noise of passengers who keep ringing bells. But Good thing is due to the flight delay from KL, Korean Air provided refreshments and blankets at the airport. But meals on board was served kinda late so you tend to get hungry on the overnight...

Date of travel: March 2019
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North Asia Economy Kuala Lumpur - Seoul

Helpful?
Thank annebee2008
Level 1 Contributor
3 reviews
Reviewed 5 days ago
NEW

The service of flight attendant was really good. They took care of the customers whole flight time even though the flight was about 10 hours. In addition, chairs and toilets are very clean and useful.

Date of travel: March 2019
International Economy Seoul - Rome
Helpful?
Thank CECILIACHOI
United States
1 review
1 helpful vote
Reviewed 5 days ago
NEW
via mobile

I'm disgusted with this airline. Purchased tickets online and no indication of this restriction until after paymebr in the tiniest of print. No option to pay to reserve seats. Only middle seats available and online check in hasn't even opened, I'm finding it hard to believe every person with a seat already assigned paid full economy fare. Traveling with someone...

Date of travel: March 2019
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International Economy Los Angeles - Seoul

Helpful?
1 Thank carriebeann
Australia
Level 4 Contributor
15 reviews
10 helpful votes
Reviewed 1 week ago
NEW
via mobile

Korean airlines is one of those airlines that remain just average. I’ve flown them a few times over the last few years and nothing seems to change. Average food, ok service and below average movies etc. The crew are like robots and not personable at all but very well groomed. Korean gets you from A to B but that’s about...

Date of travel: February 2019
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International Economy Sydney - Seoul

Helpful?
Thank CAPTIVEGUEST
Level 3 Contributor
10 reviews
Reviewed 1 week ago
NEW
via mobile

Korea airline is a good airline. There is good space for your legs. The cabin crew is friendly and very helpful. The food was very good. The entertainment was pretty good too. All in all a good airline to use. And I love the A380

Date of travel: March 2019
International Economy Bangkok - Montreal
Helpful?
Thank Masterdice
Seoul, South Korea
Level 1 Contributor
3 reviews
Reviewed 1 week ago via mobile

Korean air flight attendants are very kind. The crew came within 30 seconds of pressing the paging bell. I really think that the crew level is the best airline in the world.

Date of travel: February 2019
Southeast Asia Economy Seoul - Bangkok
Helpful?
Thank bskim0524
Honolulu, Hawaii
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed 1 week ago

There are only a few carriers with direct flights to ICN from SZX. Korean Airlines is one of the few carriers. If I had to choose between the two airlines again I would not hesitate to fly Korean Air. My experience with the carrier has always been positive. The food was good and the service was also good. There is...

Date of travel: February 2019
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North Asia Economy Shenzhen - Seoul

Helpful?
Thank 808ken
Las Vegas, Nevada
Level 6 Contributor
592 reviews
133 helpful votes
Reviewed 1 week ago

huge leg room, nice seats, excellent service, meal was fair at best but flight attendants continued serving us during much of the flight. We flew from Singapore to Seoul and Seoul to Las Vegas.

Date of travel: February 2019
International Economy Singapore - Las Vegas
Helpful?
Thank gary c
Queenstown, New Zealand
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed 1 week ago

Korean Air was a great experience 2 2 2 arrangement in your own compartment with very comfortable flat bed food and wine amazing booked through Trailfinders . on arriving at Heathrow we were invited to the lounge were we were both offered a mini facial before our flight wow definitely do this again

Date of travel: November 2018
International Business Class London - Auckland
Helpful?
Thank Michael S
See travel tips for airlines
“If you find a better Airline, Please let me know. Korean is hard to beat.”
ronmcculloch, 1 week ago | Read review
“Sit back and enjoy.”
christine759, 2 weeks ago | Read review
“The prestige cabins are set up for solo travelers. If traveling with friends, use the DE chairs”
F2474ZLbobk, 2 weeks ago | Read review
“carry on limit is enforced at 12.5kg”
djl003, 2 weeks ago | Read review
“Bring snacks is 10 hours is too long for you to wait between meals”
LoveTraveling411, 2 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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