I cannot express how disappointed and frustrated I am with Korean Airlines. What was supposed to be a well-deserved break turned into a complete nightmare, all thanks to their incompetence and lack of customer care.
The airline claimed that my flight from Seattle to Seoul was delayed due to "weather reasons because it’s very cold in Korea." If the weather was such a significant issue, why was I only notified at **6:18 AM**, just hours before my original 11 AM departure? This last-minute notice left me with no time to make alternative arrangements, completely ruining my travel plans.
Because of their delay, I missed my connecting flight from Seoul to Denpasar (Bali), which was the entire purpose of my trip. Not only did I lose a day of my precious vacation, but I also had to forfeit the hotel I had already paid for in Bali. Korean Airlines gave no compensation for the hotel, and no support whatsoever. They simply shrugged and blamed the weather, as if that excuses their lack of accountability.
Instead of a smooth journey, I now have to endure **three separate flights** totaling over **22 hours of travel time** (12 hours, then 7 hours, then 3 hours) just to reach my destination. This is not what I signed up for when I chose Korean Airlines. Their inability to plan ahead and communicate effectively has cost me time, money, and an incredible amount of stress.
To make matters worse, this was my first holiday in a long time, and Korean Airlines has completely tarnished it. I lost a night in Bali, wasted money on a hotel I couldn’t use, and was left stranded without any meaningful support from the airline. Their customer service is nonexistent outside of smiling super hard and their refusal to take responsibility for their shortcomings is appalling.
I will **never** fly with Korean Airlines again, and I strongly advise anyone considering them to think twice. There are far better airlines out there that actually care about their passengers and handle disruptions with professionalism. Korean Airlines, on the other hand, is a complete disaster. Save yourself the headache and avoid them at all costs.