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JetBlue


10,365 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1 800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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10,365 Reviews from our TripAdvisor Community

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10,365 reviews from our community

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Showing 9,618: English reviews
Level 2 Contributor
6 reviews
5 helpful votes
Reviewed 2 days ago
NEW

We fly two or three times a year and love this airline. We're always on time, never cancelled, never rerouted, never inconvenienced.... All those nasty things that seem to happen when we use any other airline. Planes are spacious and comfortable, everyone has a TV and free Wi-Fi. The little things that make a flight fly by. IMO, the best...

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Caribbean Economy New York City - Nassau

Helpful?
1 Thank William E
Heathrow, Florida
Level 6 Contributor
390 reviews
534 helpful votes
Reviewed 3 days ago
NEW

Jet Blue Flight 1706 From Santo Domingo to Orlando Attention Passengers...your Flight is CANCELLED! As always, with no other options, we scheduled our JetBlue flight from SDQ to MCO...as this is the only alternative for a faster -reliable? - NON-STOP FLIGHT. But...”una cosa piensa el burro y otra el que lo apareja,” says that Spaniard Say. ( “...what the donkey...

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International Economy Santo Domingo - Orlando

Helpful?
1 Thank acasasnovasg
Level 5 Contributor
54 reviews
3 helpful votes
Reviewed 3 days ago
NEW

I love this airline, they are the best and most affordable. We were delayed for quite sometime, but the inflight staff made it bearable.

Domestic Economy Seattle - New York City
Helpful?
Thank Michael E
Mineola, New York
Level 4 Contributor
33 reviews
2 helpful votes
Reviewed 3 days ago
NEW

I started flying with Jetblue about 12 years ago. I am a great fan of their leather seats with extra legroom, the great flight attendants I have experienced, and, especially, their in-seat TV programming. I have flown this airline throughout the US and further south - I am always happy to fly with them.

Domestic Economy New York City - Rochester
Helpful?
Thank cantesynge
New York City, New York
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

Fast and comfortable. Bathrooms were really tight but free snack and tv made it fun. Almost missed my flight coming back due to my e ticket not telling me they close the doors 15 min before boarding. My flight was scheduled for 9:40 and we got there at 8:55 gate was already closing. SCARY! We ran!

Domestic Economy New York City - Orlando
Helpful?
1 Thank srod7115r
Columbia
Level 3 Contributor
13 reviews
6 helpful votes
Reviewed 3 days ago
NEW

All my years of travelling this was the first time I travelled with someone who required a wheel chair. Because my daughter is currently on crutches the worker very graciously changed our seats so that we wouldn't run the risk of another passenger "accidentally" bumping into her already broken but healing foot.

Mexico Economy New York City - Cancun
Helpful?
1 Thank Lalisa R
San Juan, Puerto Rico
Level 6 Contributor
73 reviews
15 helpful votes
Reviewed 3 days ago
NEW
via mobile

I love flying with then, the airplane was clean, the crew was very attentive and nice. Boarding was very smooth and pleasant. I was traveling with someone in a wheelchair and the attention that they gave us was perfect. The pilot was a female and it was very nice flight. We arrived on time and our all experience was just...

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International Economy San Juan - Orlando

Helpful?
Thank vilrey
1 review
Reviewed 3 days ago
NEW
via mobile

Flight cancelled because, according to a JetBlue C/S person, was coming. I wouldn’t be able to see it but it was coming. It was “out somewhere over the ocean.” I got rescheduled for the next day. Apparently the same mystery bad weather was still out there because flight delayed for 2 hours. Logan is a mess with people waiting for...

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Domestic Economy Boston - Buffalo

Helpful?
Thank rita h
Patterson, New York
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW

we had minor delays due to weather. Even with the delays, we still managed to end up at our destination on time.

Caribbean Economy New York City - Punta Cana
Helpful?
Thank pdelco
North Arlington, New Jersey
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

Flight was easy from beginning to end. Good service and in plane entertainment kept me preoccupied the entire trip. Snacks & beverages were the usual but still very good.

Caribbean Economy New York City - Punta Cana
Helpful?
Thank fdegreg0ri0
See travel tips for airlines
“bring headphones”
R9001BOmichaele, 3 days ago | Read review
“You may wish to get priority boarding if you are leaving from a major city (especially out of JFK) - it is worth the extra #10”
cantesynge, 3 days ago | Read review
“Bring your own head phones for the tv/movies entertainment. Otherwise, you can purchase for $10”
fdegreg0ri0, 3 days ago | Read review
“Remember a midnight flight begins, essentially, the day before.”
hitchhiker1955, 4 days ago | Read review
“arrive early for easy check in an decent seat”
spV7129JJ, 4 days ago | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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