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JetBlue


11,610 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1 800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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11,610 Reviews from our TripAdvisor Community

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11,610 reviews from our community

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Showing 10,796: English reviews
Crestview, Florida
Level 3 Contributor
22 reviews
2 helpful votes
Reviewed yesterday
NEW

Always a excellent experience with this airline. Until now I never has any delay in my trips. the personal very attentive and profesional

Caribbean Economy Orlando - Aguadilla
Helpful?
Thank shirleylizbeth
Toronto
Level 3 Contributor
24 reviews
10 helpful votes
Reviewed yesterday
NEW

Our family booked direct flights from BUF to FLL and return. The morning flight to FLL was delayed for about an 1.5 hrs as they had to wait for the engine to cool down for a "routine check". I believe this early flight is always an Airbus that had been flying continuously since the day before as it flies FLL...

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Domestic Economy Buffalo - Fort Lauderdale

Helpful?
Thank ttbay
Stuart, Florida
Level 6 Contributor
106 reviews
21 helpful votes
Reviewed yesterday
NEW

First time with jetBlue and found it to be very nice. They have more legroom than the other airline I usually use and they ran on time. Staff very pleasant and the snacks good. Pricing was exceptional and know I will fly them again when I can.

Domestic Economy West Palm Beach - Boston
Helpful?
Thank A D
Toronto
Level 4 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

I booked my flight from Buffalo to Fort Lauderdale solely on price. Needless to say I was pleasantly surprised that there was leg room in economy(more than many airlines), free WiFi and free bag of snacks (brand name chips and pretzels)! I was coming from Toronto and this flight worked out perfectly for us.

Domestic Economy Buffalo - Fort Lauderdale
Helpful?
Thank Marianne C
Camden, Maine
Level 6 Contributor
271 reviews
85 helpful votes
Reviewed yesterday
NEW

If you have the choice of airlines I would suggest jetBlue. They are just a little more friendly and a little more comfortable than the other airlines. I especially like to power stations at each set and free wifi.

Domestic Economy Los Angeles - Boston
Helpful?
Thank Etienne P
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

We were a little late taking off (20mins.) but only landed 10 mins. late. Crew was great. Snacks and drinks were plentiful. We hit some turbulence but knew what was going on thru communication from the pilot and the crew. Overall a good flight

Domestic Economy Buffalo - Orlando
Helpful?
Thank KarMacK
Huntington Beach
Level 5 Contributor
87 reviews
18 helpful votes
Reviewed yesterday
NEW

I really love flying JetBlue because they are usually on time, have great flight attendants,and are usually reasonable. This was a 5 hour flight that was smooth, offered some good snacks and had a tv on the back of every seat. Legroom was very reasonable, and seats were comfortable. Not crowded so had no one in the middle seat. 😊Jet...

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Domestic Economy Fort Lauderdale - Long Beach

Helpful?
Thank 569franb
Barbados
Level 6 Contributor
91 reviews
15 helpful votes
Reviewed yesterday
NEW

The fleet used to and from JFK was much better in terms of seats than when I usually use JetBlue to Fort Lauderdale from Barbados. This alone enhances the travel experience. The in-flight WiFi didn't work and to JetBlue's credit, they do give you a credit when that happens. The in-flight entertainment was a lot better as well and I...

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International Economy Bridgetown - New York City

Helpful?
Thank Brian T
2 reviews
Reviewed 2 days ago
NEW

Paid $80+ extra for seat upgrade on second leg of flight from VT to SJC through NY. First leg of flight was fully booked. No room in bin for carry on. Soft drink was warm w/o ice and only 2 snack choices. On second leg, the seat was no better than the first and with carry on stored under the...

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Domestic Economy Burlington - San Jose

Helpful?
Thank Pete W
Level 3 Contributor
19 reviews
8 helpful votes
Reviewed 2 days ago
NEW
via mobile

I will stay loyal to Jetblue because in the past 11 years it has given me the service i need and has even improved. It has free snacks and soft drinks. It still allows for no fee carryon. The pilot himself or his co tells us what to expect on a flight; if there will be turbulence they announce it,...

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Caribbean Economy Fort Lauderdale - Santo Domingo

Helpful?
Thank Christianne N
See travel tips for airlines
“login by the trueblue program that thing help you to obtain reward for your trips and use in future trips.”
shirleylizbeth, yesterday | Read review
“Regular coach has enough room and they did not run out of overhead.”
AD436, yesterday | Read review
“Asked for wheelchair when I made the reservation & confirmed it the day before. When I got to the airport they had no record. Annoying”
SaS02110, 2 days ago | Read review
“Book ahead and make your seat selection”
jeffr415, 3 days ago | Read review
“Purchase priority boarding or choose the back of the plane for early access to overhead bins.”
605magsb, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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