We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

IndiGo

9,354 reviews
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002
Overview
3.59,354 reviews
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About IndiGo
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002

Airline Summary

The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.
Read more
9354Reviews
1897Photos
100Tips
Traveler rating
  • 2,564
  • 3,024
  • 1,288
  • 535
  • 1,946
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Karl D wrote a review Today
1 contribution
Doha - Hyderabad
International
I have travelled on 5 continents over the course of 40 years and have yet to experience service as bad as that offered by Indigo. That is not easily done, I have travelled with some trash airlines in my time. I took 4 flights with them in the space of 6 days and every single one of them was a mess. On flight 1 we arrived late and my bag was lost, I only got it back the day I was returning home so had to buy all new clothes/toiletries etc. and all I got was a 'sorry' email after chasing them daily (and being promised my bag was 'on it's way'). On every flight I had a gluten free meal designated and on every flight was offered a sandwich (like offering nuts to a person with a nut allergy) as the only food they had. The second flight was delayed by an hour and a half then spent an extra hour in the sky for a reason which nobody can determine. The third flight was also 2 hours late and upon a return to Hyderabad to collect the bag I was promised they had waiting for me at the airport had disappeared and was then told it had been sent for delivery - but on 3 phone calls that day was promised it would be there waiting. Also: if you don't have an Indian mobile number you can't check in online, and you can't get a call from their lost luggage department who lack international dialing. Fourth fight was also delayed to the point that I made my connection flight (which had a 3hr window had the flight been on time) with a minute to spare. They offer statistics that say they are 99% on time, in my experience they are 100% never on time and next time I'd rather fly with a drunk piloting a Cessna that on one of their planes.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
sonika t wrote a review Today
2 contributions1 helpful vote
Indore - Lucknow
Domestic
Very inflexible and inconsiderate staff. Just fell short of few minutes before check in window closed Supervisor did not consider checking in one passenger which faced issues with online check in. Manager simply denied request as per rules but missed to even enquire about the whole story from the supervisor why we missed that. They charged us 2500 rupees per person with alternate flight which was very tiring and had multiple flights out of which second flight was even delayed further by 1 hour Really very disappointed with their behavior.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Emma Harrison wrote a review Today
Traverse City, Michigan7 contributions1 helpful vote
Concord - London
International
efficient and reliable service with punctual flights and friendly staff. The clean, modern aircraft and smooth boarding process make for a pleasant travel experience. However, limited in-flight amenities and tight legroom may be a drawback for some passengers. Overall, a solid budget airline choice.
Read more
Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Escape25271436108 wrote a review Today
1 contribution
Mysuru (Mysore) - Chennai (Madras)
Domestic
Nice service Ms Poornima,Ms Anusha T and Ms Ankita helped us a lot at Mysore airport May God bless them Even check in security boarding was very smooth and all staff very cooperative Thanks a lot
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Excursion27005432338 wrote a review Yesterday
2 contributions
Ludhiana - Mumbai
Domestic
Hello, I am Dr. Nabhkumar 'Raju', a filmmaker and film educator, I took my routine flight from Chandigarh to Mumbai. I was having 'paratas' sent by my family. When i finished my meal a kind hearted airhostess 'Manisha' was standing right beside me to offer me water, this gesture touched my heart. This was a really nice gesture which i had never experienced before while traveling in any other Airline. God Bless Her !!
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
Album Categories
All photosAll Traveler Photos
avatar-image
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Karl D wrote a tip Today
"The best tip available is don't fly with this airline. They'll attract you with their prices but ruin your life with their service. "
avatar-image
Claudia wrote a tip May 23
"Do not book it, avoid it for any travel!"
avatar-image
Srikanth N wrote a tip May 22
"Save your money and don’t fly with this worst airline"
avatar-image
Nick B wrote a tip May 20
"Avoid it"
avatar-image
K G wrote a tip May 20
"Don't fly with IndiGo!"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register IndiGo

Search flights

Round TripOne-wayMulti-city
Depart
Sun, 6/9
Return
Sun, 6/16
Travelers
1, Economy