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Iberia


14,559 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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14,559 Reviews from our TripAdvisor Community

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14,559 reviews from our community

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Showing 3,377: English reviews
Santa Cruz, California
1 review
Reviewed today
NEW

Devuélveme Give me back, devuélveme the black suitcase with tight Spanish jeans I bought in Granada and a cheap purse from H&M purchased while my husband and son stood awkwardly waiting in accessories. A year has passed and my sweat soaked clothes have stiffened inside their dark, suffocating prison. Devuélveme the cheap momentos; the magnets, eye glass case and leather...

Date of travel: February 2018
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International Economy Port of Spain - San Francisco

Helpful?
Thank Meeker507
Rome, Italy
Level 3 Contributor
18 reviews
15 helpful votes
Reviewed yesterday
NEW

Our flight from Buenos Aires had 1 hour delay. The seat was dirty, with previous passenger garbage.Dirty table, and my daughter seat ( 10E on flight 6844) dirty too, couldn t recline, ( in BUSINESS!!!) , it took them 3 hours to fix it, and the TV didn't work too, not only for my daughter but for the whole row!...

Date of travel: January 2019
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International Business Class Buenos Aires - Milan

Helpful?
Thank emmane1821
Rome, Italy
Level 3 Contributor
18 reviews
15 helpful votes
Reviewed yesterday
NEW

Our luggage showed up after 4 days we were in RIO, Christmas evening included. NO UPDATE POSSIBLE, no way to have informations,contact numbers unvalid,and particularly : impossible to make a CLAIM on their internet site, as it makes everything to discourage you! I spend 15 minutes trying to start a claim, and the "unvalid format" message for PNR number which...

Date of travel: December 2018
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International Business Class Milan - Rio de Janeiro

Helpful?
Thank emmane1821
Derby, United Kingdom
Level 4 Contributor
45 reviews
32 helpful votes
Reviewed 2 days ago
NEW

Good service very attentive food was ok they had ice cream which ba doesn’t seats need upgrading we have flown emirates Qatar recently both better seats TVs on Iberia larger than ba although both BA and Iberia need to get more modern films on long haul

Date of travel: January 2019
International Business Class London - Havana
Helpful?
Thank Graham004
Lincoln, United Kingdom
Level 1 Contributor
2 reviews
4 helpful votes
Reviewed 2 days ago
NEW

I had flown outbound from London to Santiago with Latam in Business class which was an absolute pleasure. The return in Iberia Business class was unbelievably terrible, despite both being Oneworld members. My seat for the first leg, Santiago to Madrid, had the worst location in the cabin, right at the front where the cabin narrows up, encroaching into the...

Date of travel: January 2019
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International Business Class Santiago - London

Helpful?
Thank WGGrant
Hallandale Beach, Florida
Level 6 Contributor
130 reviews
20 helpful votes
Reviewed 3 days ago
NEW

British Aiways had canceled my flight to London the night before, went early to the airport to try to obtain a new routing. American Airlines said no, they could not open the ticket (they had sold me the original later notifying me that British Airways was operating the flights). Iberia personnel bent over backwards, agreeing to fly me Madrid-Miami directly,...

Date of travel: January 2019
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International Economy Madrid - Miami

Helpful?
Thank Eduardo P
Rancho Santa Fe, California
Level 2 Contributor
7 reviews
5 helpful votes
Reviewed 3 days ago
NEW

When we boarded I got to may seat and could not believe the lack of legroom, at 6'6" I physically could not sit down in coach, never happened before on other airline coach seats, come to find out IBERIA is one of the worst for legroom, only 28" Members of the 28 club, which offer the stingiest legroom in the...

Date of travel: October 2018
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International Economy Los Angeles - Madrid

Helpful?
1 Thank rixbrown
Melbourne, Australia
Level 6 Contributor
2,019 reviews
1,430 helpful votes
Reviewed 3 days ago
NEW

Easy online booking, amendment, ticketing and check-in. Punctual service, comfortable seats, pleasant crew who worked hard during the short flight. Quick baggage collection. Thanks for the vote if you found this review helpful.

Date of travel: January 2019
Europe Economy Porto - Madrid
Helpful?
Thank nilintentum_reliquit
London, United Kingdom
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Good flight , lost the connection due to problems at Gatwick... I have been offered free hotels and meals and put on the next available flight . Good customer service On flight the members of the crew were not the best overall good experience

Date of travel: December 2018
International Economy London - Havana
Helpful?
Thank adrianagorneanu
Newton, Massachusetts
Level 5 Contributor
51 reviews
18 helpful votes
Reviewed 3 days ago
NEW

Booked through American Airlines, we were able to check in and get boarding passes through Iberia flying from Boston. Print at home as pdf doesn't work on the phone. From Madrid, early check-in is not possible, so give yourself at least 2 hours prior to departure to get your boarding passes at the airport. Connecting flights take time, so make...

Date of travel: January 2019
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International Economy Madrid - Boston

Helpful?
Thank samten6
See travel tips for airlines
“Don t fly Iberia!”
emmane1821, yesterday | Read review
“Look on seat guru before you pick your seats”
Graham004, 2 days ago | Read review
“Book with another airline”
WGGrant, 2 days ago | Read review
“Be patient with the clunky Iberia website. USES means U.S. If you can't check-in in Spain, go early to do it at the airport.”
samten6, 3 days ago | Read review
“If you fly out of SFO to BCN,definitely consider this airline.Under 215 (which included all taxes/fees),a direct flight to BCN is a steal!”
3500DAAG, 4 days ago | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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