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EVA Air


3,897 reviews
Headquarters: 376 Hsin-Nan Rd. Sec. 1, Taoyuan 33801 Taiwan 011 886 2 2501 1999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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3,897 Reviews from our TripAdvisor Community

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3,897 reviews from our community

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Showing 2,355: English reviews
Ipswich, Queensland, Australia
Level 5 Contributor
63 reviews
17 helpful votes
Reviewed yesterday
NEW
via mobile

Easy to deal with, lovely crew, some of the food a bit to be desired but ok, provided pillow and blanket and ear phones.

International Economy Brisbane - Macau
Helpful?
Thank Micky H
Worcester, United Kingdom
Level 6 Contributor
145 reviews
98 helpful votes
Reviewed yesterday
NEW

With the prospect of a 17 hour flight it is important for me to chose a good airline for both safety and quality of comfort and service. Needless to say I had no hesitation in selecting Taiwan's leading national airline in the form of EVA Air part of the 5 star allience. The aircraft was a 777 300 that is...

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International Business Class London - Taipei

Helpful?
1 Thank AlanCoxon
Bagan, Myanmar
Level 1 Contributor
3 reviews
4 helpful votes
Reviewed 2 days ago
NEW

The flight itself was fine. After my flight I tried to make sure my miles were added - they told me that because my middle name didn't match my Frequent Flier card they wouldn't add them to my account. The crazy thing is when you sign up for miles - there was no option to add a middle name! They...

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International Economy Vancouver - Bangkok

Helpful?
Thank davidinbagan
Toronto, Canada
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed 2 days ago
NEW

We took 2 flights with this airline, from Bangkok to Taipai and then on to Toronto, each flight was fantastic, the staff just cannot do enough for you. The quality and choice of the food lunch and dinner were outstanding. Also for the 14 hour flight the snacks available with included a hamburger if you wanted it. The flight attendant...

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International Business Class Bangkok - Toronto

Helpful?
Thank Ruthie1410
Guildford, United Kingdom
Level 5 Contributor
40 reviews
51 helpful votes
Reviewed 3 days ago
NEW
via mobile

1st time on this airline. V impressive on board service with an array of meals and personalised service. BR68 v comfortable seats in exit row 45 j and k which was preferable to other exit rows ss on right side of plane so much quieter. Return flight BR67 felt a bit more cramped. Row 63 on left hand of plane....

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International Economy London - Bangkok

Helpful?
Thank Annie N
Singapore
Level 3 Contributor
14 reviews
Reviewed 3 days ago
NEW
via mobile

To be honest, the flight is not expensive and you get full flight service. Not all flight attendants are friendly and some always gave me the feeling they are rushing.

North Asia Economy Singapore - Taipei
Helpful?
Thank MattNHTan
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

Second time flying with EVA air flight attendant is nice, food is delicious and the in flight entertainment is good. Good value of money . Their service is excellent especially they provide free shuttle from New Jersey to JFK which is great help to passengers. Definitely I will fly with EVA air again next time I go on vacation.

International Economy New York City - Manila
Helpful?
Thank jocelynl48
Houston, Texas
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW

The flight crew for this airline may have been my favorite part - and that says a lot, considering the food, entertainment, and seats were all great quality as well. It says a lot about a staff who can remain friendly and obliging while 9 hours deep into a 14 hour flight. They are blessings and we were very thankful...

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International Economy Houston - Phnom Penh

Helpful?
Thank jennifera6162018
Level 6 Contributor
119 reviews
59 helpful votes
Reviewed 3 days ago
NEW
via mobile

First time flying with EVA. It was organised. The seats were pretty roomy and enough leg room. The service on board was ok, plenty of drinks and food choice.

International Economy London - Bangkok
Helpful?
Thank Michaela C
Level 4 Contributor
30 reviews
4 helpful votes
Reviewed 3 days ago
NEW

have been using Eva Air for about 14 years to Bangkok and must say they are the best. Planes always run on time and the staff are friendly and courteous to a fault...they can never do enough for you and always with a smile.

International Premium Economy London - Bangkok
Helpful?
Thank Ian C
See travel tips for airlines
“Make sure your name matches exactly what is on your passport for frequent flier miles. They will make mistakes and deny accountability.”
davidinbagan, 2 days ago | Read review
“only book Eva Air”
K6181SKianc, 3 days ago | Read review
“Single seats”
linandmiker, 1 week ago | Read review
“Invest in an upgrade to premium economy or business”
, 1 week ago | Read review
“book your seat”
stuartsue2017, 1 week ago | Read review
Show next 5 travel tips 5 of 10
About EVA Air
EVA Air (BR) is based at Taoyuan International Airport (TPE) near Taipei. It is Taiwan's second largest carrier after China Airlines. EVA flies to about 70 destinations within Taiwan, elsewhere in Asia, and in Australia, Europe and North America. It is a member of the Star Alliance. The airline's fleet includes aircraft configured in both three-cabin and two-cabin configurations. Business Class is branded as Royal Laurel Class or Premium Laurel Class, depending on the aircraft. Elite Class is a Premium Economy cabin. And Economy Class is offered on all flights. EVA Air also owns a subsidiary – Uni Air (B7) – that operates domestic and regional flights.
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