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Eurowings


5,659 reviews
Headquarters: Grossenbaumerweg 6, 40472 Dusseldorf, North Rhine-Westphalia Germany 011 49 180 6 320320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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5,659 Reviews from our TripAdvisor Community

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5,659 reviews from our community

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Showing 1,511: English reviews
Prague, Czech Republic
Level 3 Contributor
22 reviews
8 helpful votes
Reviewed today
NEW
via mobile

Flights from Seattle to Cologne on 23rd and 25th Sep 18 were cancelled twice in a row with minimal support from Eurowings. They did no valid rebooking for us and also gave us misleading information on hotline. The experience of us and other passengers includes non-valid hotel coupons, long hold on times for hotline. This just makes you to buy...

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International Economy Seattle - Bonn

Helpful?
Thank 825Martin2014
Yangon (Rangoon), Myanmar
Level 4 Contributor
29 reviews
12 helpful votes
Reviewed yesterday
NEW

This is a good airline, offering great prices and efficient service across Europe. Refreshments available for purchase onboard.

Europe Economy Hamburg - Split
Helpful?
Thank David S
San Francisco, California
1 review
Reviewed yesterday
NEW
via mobile

I don’t think I ever write reviews, but this experience was so bad I felt compelled. My friends and I were travelling Europe and found the MUC->LAS flight and thought the price was too good to be true... turns out it was. The flight was scheduled to leave Munich at 10:10am on Monday morning and they sent out the cancellation...

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International Economy Munich - Las Vegas

Helpful?
Thank Sea_P55
Perth, Australia
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW

This would have scored 5 except the check in at Nice Airport was atrocious. Only one person to serve the entire passengers who then had to move to the business class passengers leaving economy to wait. However, once on board and in stops at Munich and Colone, the staff were amazing including taking us off the bus and through the...

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Europe Economy Nice - Split

Helpful?
Thank FishersTravel
Leverkusen, Germany
Level 6 Contributor
93 reviews
50 helpful votes
Reviewed yesterday
NEW

Cancellation of booked flight 7 hours in advance. Booked new flight with departure 3 hours later. Receiving 4 delay mails. Re-booked to another flight which was announced to be on time. Receiving 3 delay mails for this flight. First one 15 minutes after official take-off time. Grrrrr.....

Domestic Economy Berlin - Bonn
Helpful?
Thank abundzumalwech
London, United Kingdom
Level 3 Contributor
11 reviews
Reviewed yesterday
NEW

Their inconsistency and flimsy excuses for delayed flight drives me mad. They don’t care about their passengers /customers. They have no conscience and lack conscious effort to resolve the issue with the delay caused by them. My flight EW 9469 to Dusseldorf on the 22nd of September 2018 was delayed at Heathrow airport for almost three hours and my flight...

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Europe Economy London - Dusseldorf

Helpful?
Thank Oluwatosin A
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed 2 days ago
NEW

I have nothing to blame for the flight. The plane was clean and the staff was good. I complain just for the mess with the online services. I did the online check-in (the options are not so clear, but maybe it's not the main problem) and I had to use the screenshot of the QR code, because I didn't receive...

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Europe Economy Stuttgart - Pisa

Helpful?
Thank Filippo G
Greater London, United Kingdom
Level 3 Contributor
15 reviews
9 helpful votes
Reviewed 2 days ago
NEW

Another Eurowings fly another delay! Twice - one my way to Duesseldorf and back to London Eurowings had a delay. I'm tiered of sorries about the delay! Why seems it is always Eurowings having a delay. I spend 5 extra hours on the airport, had to cancel appointments and had to pay extra for the taxi and for the an...

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Europe Economy Dusseldorf - London

Helpful?
Thank Christa T
Greater London, United Kingdom
Level 3 Contributor
15 reviews
9 helpful votes
Reviewed 2 days ago
NEW

Saturday morning to Duesseldorf for a short weekend trip to visit family. We spend almost 2,5 hours waiting for our call and this for a flight with boarding at 7.35 where everything should be ready. the excesses are lame and Im tiered of them. Arriving in Duesseldorf - nobody (Wake up Eurowings) had informed the boarder control that we arriving...

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Europe Economy London - Dusseldorf

Helpful?
1 Thank Christa T
San Diego, California
1 review
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Literally the worst airline ever. Do yourself a favor and don’t book them. We lost an entire 2 days of our honeymoon because of Eurowing. They will delay your flight without providing a reason or a time frame for the delay. After delaying every 15 minutes for hours it was canceled. At that point they directed us to the ticket...

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International Economy New York City - Munich

Helpful?
1 Thank alpantal
See travel tips for airlines
“Take your own entertainment, there are re-charging facilities in the pre-boarding lounge”
davidsX6028OH, yesterday | Read review
“If you need mmobility assistance, ensure you make this known at booking as they were amazing.”
FishersTravel, yesterday | Read review
“Avoid this airline if possible, but be prepared for low level of service.”
GlenLivet, 3 days ago | Read review
“Be aware there may be long delays.”
BasilTheRatLondon, 3 days ago | Read review
“Don't buy extras and bring your own food, or avoid this airline completely.”
markopop, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About Eurowings
Eurowings is a German low-cost carrier and part of the Lufthansa Group. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. By 2016, it had enveloped Germanwings' operations and become the single low-cost brand for the Lufthansa group.
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