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Etihad Airways


8,989 Reviews
Headquarters: PO Box 35566 Khalifa City, Abu Dhabi 35566 United Arab Emirates +971-02-5990000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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8,989 Reviews from our TripAdvisor Community

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8,989 reviews from our community

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Showing 6,207: English reviews
Melbourne, Australia
Level 3 Contributor
10 reviews
12 helpful votes
Reviewed today
NEW

Everything ran smoothly. Checkin was efficient and in flight service was also very good. The food was more than acceptable with choices for each meal. Staff moved throughout the cabin offering drinks. The entertainment system had a variety of offerings. The changeover in Abu Dahbi was also handled efficiently. This leg was on an older plane and the entertainment system...

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International Economy Melbourne - Edinburgh

Helpful?
Thank david r
Sydney, Australia
Level 3 Contributor
16 reviews
7 helpful votes
Reviewed today
NEW

Flight was on-time. Seats were comfy. Food was average. I pre-ordered a gluten free meal but my dinner on the first flight and lunch on my connecting flight were the same :( IFE was very limited but has good movie and album selections. Overall, given that they are cheaper than other top airlines, I would still recommend. Hope you improve...

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International Economy Sydney - Paris

Helpful?
Thank sheryl s
Schaumburg, Illinois
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW

On 10.27.2017, we traveled from BLR, India to ORD, US with 3 checked bags. While it is normal to have some wear and tear to the luggage, I was surprised to find that the whole extending handle was broken/ripped off, on 1 of my suitcases - that too, a sturdy Samsonite hard top suitcase. I did not even get the...

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International Economy Chennai (Madras) - Chicago

Helpful?
Thank sunny1190
Macclesfield, United Kingdom
Level 4 Contributor
43 reviews
24 helpful votes
Reviewed yesterday
NEW
via mobile

Absolutely first class service from the off. Well informed from the moment we booked. Flights were all excellent, cabin crew was exceptional and customer service was excellent Food and entertainment onboard was first class, plenty of legroom ( I’m 6ft 1) and extremely comfortable seats. Flew from Manchester to Bangkok via Abu Dhabi outbound and back from Phuket again via...

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International Economy Manchester - Bangkok

Helpful?
Thank Stephen H
Ramsey, New Jersey
Level 4 Contributor
25 reviews
10 helpful votes
Reviewed yesterday
NEW

I have flown with Etihad 3 times in the past six years. Twice it was just between the US and the UAE (United Arab Emirates). The seats were more comfortable than most carriers, and the food service was far more adequate. Depending on when you travel the price of a round trip will vary between $ 730 and $ 1650...

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International Economy Newark - Abu Dhabi

Helpful?
Thank David P
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed 2 days ago
NEW

a good experience overall the crew is friendly and has a great service. the tickets were the cheapest

International Economy Beirut - Bangkok
Helpful?
Thank Carol M
Quezon City, Philippines
Level 4 Contributor
20 reviews
23 helpful votes
Reviewed 2 days ago
NEW
via mobile

Food was great! Their servings are enough and it was as if was made by top-notch chef. The crew were very attentive to our needs. I super enjoyed the flight.

International Economy Manila - Abu Dhabi
Helpful?
Thank maureenlimquizon
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

We started from Lahore and my cousion have twins,asked for bassinets did not got it.Then from AbuDhabi we asked again they did not gave to us for 9 month old babies. parents have to keep kids in lap for 13 hours. No food selection everyone got rice and beans both measls during 1 hour flight. soft drinks only coke,apple juice...

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International Economy Lahore - New York City

Helpful?
Thank Arshad M
Brisbane, Australia
Level 2 Contributor
3 reviews
Reviewed 2 days ago
NEW
via mobile

This airline never follows up or solves any complaints. I flew with etihad with my wife. Had boarded a flight to Athens from Rhodes. Checked in all luggage at the airport in Rhodes 52.5kg total for both of us. At Athens we got called up to find out that apparently we had more luggage tagged to us. Mystery?? Anyway to...

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International Economy Athens - Brisbane

Helpful?
Thank Food my life ft C
Dublin, Ireland
Level 4 Contributor
30 reviews
10 helpful votes
Reviewed 2 days ago
NEW

Flew from Dublin to Abu Dhabi then on to Ho Chi Minh city. Flight left Dublin on time, so we made our connecting flight. Travelling with a child of 10 yrs and received a rather sad pencil case with only a scribble pad and pencil. Nothing near as good as the goody bag a child gets from other airlines. Entertainment...

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International Economy Dublin - Ho Chi Minh City

Helpful?
Thank Dave M
See travel tips for airlines
“Broken bag - mishandled!”
sunny1190, yesterday | Read review
“Watch for Etihad promotions, if you are flexible you will find unbelievable fares.”
E8608OTdavidp, yesterday | Read review
“never travel with Etihad get other airline. best tip”
arshadm602, 2 days ago | Read review
“if you are low on budjet .”
jtec952, 2 days ago | Read review
“Thank you Ethihad”
samseerk, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About Etihad Airways
Based in Abu Dhabi, Etihad Airways (EY) is the second largest carrier in the United Arab Emirates. It operates non-stop flights to about 40 destinations in the Middle East, Asia, Oceania, Europe, Africa, North America and South America. Etihad's aircraft cabins are configured in a variety of ways, and can include The Residence (a three-room suite), First Class Apartment, First Class Suite, Business Studio and Economy Smart Seat. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by First Class and Business Class passengers at its hub at Abu Dhabi International Airport (AUH). It operates seven lounges at other airports.
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