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Etihad Airways


10,403 reviews
Headquarters: PO Box 35566 Khalifa City, Abu Dhabi 35566 United Arab Emirates 011 971 2 599 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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10,403 Reviews from our TripAdvisor Community

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10,403 reviews from our community

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Showing 7,332: English reviews
Level 3 Contributor
10 reviews
Reviewed today
NEW

It was a very pleasant and comfortable flight especially when you are travel long distance.Food served has many options.Good pick for vegetarians.

International Economy Mumbai - Washington DC
Helpful?
Thank Sunitee S
Kolkata (Calcutta), India
Level 5 Contributor
49 reviews
5 helpful votes
Reviewed today
NEW
via mobile

The airlines is known for on time performance. Neat n clean ambience inside the flight. Better leg room and courteous hostess makes flying a pleasure!

International Economy Kolkata (Calcutta) - Abu Dhabi
Helpful?
Thank Soumenpal73
London
Level 6 Contributor
358 reviews
160 helpful votes
Reviewed today
NEW

While reviewing this flight, this is my fourth trip London-Manila return this year, I am not a business traveller. Etihad is going downhill very quickly, twice out four occasions I have missed my Abu Dhabi - Manila connection, it seems they only hold certain flights, Manila flights with stand by passengers don't get held. OK now what has changed, small...

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International Economy Abu Dhabi - London

Helpful?
Thank KevinLondon
Gerrards Cross, United Kingdom
Level 4 Contributor
41 reviews
93 helpful votes
Reviewed today
NEW

The first warning I'd give any Etihad passenger flying Business from Heathrow is to say how VERY disappointing and poor their Business Class Lounge is. I had cold food that should have been hot, and a truly diabolical food offer. I'd booked my flight many weeks ago so I could pre book window seats both ways. My flight seat on...

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International Business Class Abu Dhabi - London

Helpful?
Thank AndrewW956
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Well it was my first time on Etihad on a flight from Johannesburg to Istanbul via Abu Dhabi. No complains, flight was on time everytime. Good service as was expected and food was airline food. I have flown with a few other Eastern airlines and Etihad ranked the lowest in the group. Guess you get what you pay for.

International Economy Johannesburg - Istanbul
Helpful?
Thank Nico E
Abu Dhabi, United Arab Emirates
Level 3 Contributor
9 reviews
14 helpful votes
Reviewed yesterday
NEW
via mobile

We traveled from Baku to Abu Dhabi on 9th August 2018. This our first ever flight with Etihad for over 12 years of living in Abu Dhabi. We were surprised thate theere was no hot meal but just sandwiches. The flight attendant said that they do not serve hot meal for short duration (less than 3 hours) flights. So here...

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International Economy Baku - Abu Dhabi

Helpful?
Thank Emil K
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

I like flying with Etihad because its services are good. Its value for money.The flights are on time. The cabin crew is smart and punctual.The seats in economy are pretty comfortable also. The food quality is not bad either.

International Economy Abu Dhabi - New Delhi
Helpful?
Thank Monisha R
Level 4 Contributor
31 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Ethidad customer services are ignoring my communications re delays, missed transfers, being stuck at our Geneva destination due to a 4+ hour delay in Abu Dhabi causing a 2 hour stay in Geneva Airport - etc, etc - and this is not what I expected from an Airline of this ( normal ) quality, service and reputation. Maybe they are...

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International Business Class Abu Dhabi - Canton of Geneva

Helpful?
Thank Nigel M
Melbourne, Australia
Level 6 Contributor
174 reviews
63 helpful votes
Reviewed yesterday
NEW
via mobile

I must say I'm not overly impressed with Etihad Airlines economy class, not a lot of space available especially once the person in front reclines there seat. The other frustration is lack of water that gets offered during flight since it’s a Aussie requirement that all water bottles get taken from you at the gate lounge, so it makes the...

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International Economy Abu Dhabi - Melbourne

Helpful?
1 Thank Roger A
1 review
Reviewed yesterday
NEW
via mobile

We are a family of three, our flight got canceled on Saturday due to airport problems. We told the Etihad service desk that we need to get home as soon as possible as we need to work on Monday again. They offered us a return flight one week later and telling us this was the earliest date possible and that...

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International Economy Manila - Frankfurt

Helpful?
Thank Paul K
See travel tips for airlines
“Use another airline if a similar price”
KevinLondon, today | Read review
“Fly with another Airline”
AndrewW956, today | Read review
“If you book well in advance you get good deals too.”
, yesterday | Read review
“try to be far enough, as you can from the arabian family groups !”
164sulimana, 2 days ago | Read review
“Find a way to communicate with staff to arrange seating”
ramii524, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About Etihad Airways
Based in Abu Dhabi, Etihad Airways (EY) is the second largest carrier in the United Arab Emirates. It operates non-stop flights to about 40 destinations in the Middle East, Asia, Oceania, Europe, Africa, North America and South America. Etihad's aircraft cabins are configured in a variety of ways, and can include The Residence (a three-room suite), First Class Apartment, First Class Suite, Business Studio and Economy Smart Seat. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by First Class and Business Class passengers at its hub at Abu Dhabi International Airport (AUH). It operates seven lounges at other airports.

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