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Emirates


40,261 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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40,261 Reviews from our TripAdvisor Community

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40,261 reviews from our community

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Showing 25,528: English reviews
Level 3 Contributor
13 reviews
20 helpful votes
Reviewed today
NEW
via mobile

Emirates are usually really good. However on this occasion I found the staff on this flight to be lazy and rarely on show apart from meal times and during landing and take off. We could often hear the stewardesses talking round the back and sometimes about customers on board which is unprofessional. We sat towards the back and found that...

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International Economy Phuket - Manchester

Helpful?
Thank Poohbearx
Los Angeles
Level 3 Contributor
19 reviews
4 helpful votes
Reviewed today
NEW

Excellent Service from the entire crew! Each of crew members greeted me with a smile. They made me feel right at home. They took a picture of me in the Business Class Lounge as souvenir to take home.

International Business Class Los Angeles - Dubai
Helpful?
Thank gregoryp738
Ferryside, United Kingdom
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed today
NEW

Outstanding service. Bag drop efficiently dealt with. Food delicious and who says that about Airline food. Staff very attentive, drinks brought round whenever required. Quality and choice of films available to view excellent,

International Economy London - Dubai
Helpful?
Thank brendamortonroberts
Male
Level 2 Contributor
5 reviews
Reviewed today
NEW

The aircraft is huge and spacious , I feel comfortable with my family and the service is very good.The crews are very helpful. I think Emirates is a very famous airline and many travelers like this airline as well. The number one for me.

Asia Economy Male - Colombo
Helpful?
Thank Adam A
Level 2 Contributor
7 reviews
3 helpful votes
Reviewed today
NEW

The courtesy and consideration of check in staff and on board assistants makes the higher price worthwhile. Aircrafts are great and the cleanliness & space is a lovely comfort, however, the attention to detail from polite staff,made the long journey very pleasant. Pre ordered food requests were delivered correctly and were very tasty. I returned on business class and,it was...

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International Economy Dublin - Chennai (Madras)

Helpful?
Thank Marie C
Shropshire
Level 6 Contributor
329 reviews
249 helpful votes
Reviewed today
NEW

Our flying experience with Emirates was a good one...if you can count almost a whole day & night in the air as being 'good'. The enormous planes were impressively new-looking and clean, the staff were very smart and attractive and the screen entertainment was decently varied. After only a few hours the seats become uncomfortable but the pitch was quite...

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International Economy Birmingham - Shanghai

Helpful?
Thank John W
London
Level 6 Contributor
203 reviews
99 helpful votes
Reviewed today
NEW
via mobile

We travelled on the 17.50 Emirates flight to Dubai in early September 2018. The Business club lounge was very relaxing and a good start to the flight . The gate however (40) was at least 30 minutes from the lounge rather than direct access. The Business class on the upper deck was spacious and the staff and the service were...

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International Business Class London - Dubai

Helpful?
Thank Peter L
Level 5 Contributor
43 reviews
12 helpful votes
Reviewed today
NEW

I had the chance to be upgraded in business class on an A380 and i have to say that i was very pleased. First of all, it was very fancy, a lot of space, the staff is amazing at at your disposal for the whole flight with a big smile. So are the beverage and food offers. I highly recommend...

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International Business Class Paris - Dubai

Helpful?
Thank Jessica N
Hyderabad, India
2 reviews
Reviewed today
NEW

Emirates airlines offers courteious service, prompt and helpful. They are very strict about weighment of baggage even after change over flight. Their food is of good quality however the hot beverages which they serve needs some improvement. We travel back from this airlines, there was not much difference in their services. Their extra baggage charges are slightly more when compare...

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International Economy Hyderabad - Chicago

Helpful?
Thank Prakash53
Sydney, Australia
Level 4 Contributor
30 reviews
9 helpful votes
Reviewed today
NEW

From checking in to collecting our luggage, the service was exemplary, always with a smile and nothing was too much trouble.. The flight arrived on time even though we were delayed on take off due to air traffic.

International Business Class Sydney - Oslo
Helpful?
Thank Hazel48_13
See travel tips for airlines
“Order food in advance”
brendamortonroberts, today | Read review
“All travelers know that Emirates is the one of the best. JUST CHOOSE.”
O5570TSadama, today | Read review
“Become an Emirates Skywards member and enjoy travel miles too.”
mariecV4586JT, today | Read review
“Get there early & politely ask for extra legroom - if you need it.”
E5371BUjohnw, today | Read review
“If you luggage weighs 32-40 kg then it needs to be in 2 suitcases.Fortunately my suitcase weighed 28kg.”
Hazel48_13, today | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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