We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Emirates


27,235 Reviews
Headquarters: PO Box 686, Dubai United Arab Emirates +971-600-555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

27,235 Reviews from our TripAdvisor Community

Write a Review

27,235 reviews from our community

Filter reviews by popular destinations:
All reviews Dubai Bangkok London Milan Sydney Manchester New York City Paris Auckland Central Brisbane Singapore Rome Melbourne Birmingham
Traveler rating
Cabin
  • (11,988)
  • (0)
  • (4,184)
  • (604)
Route
  • (15,740)
  • (511)
  • (259)
  • (93)
  • (86)
  • More
Language
  • More
Showing 16,798: English reviews
Level 5 Contributor
50 reviews
22 helpful votes
Reviewed yesterday
NEW
via mobile

Ive never had the opportunity to fly business class as I don’t fly abroad enough to accumulate the points needed for an upgrade. That being said Emirates is an amazing airline!!! We were notified when we could do online check-in, choose our seats, meal types and also see what entertainment there will be onboard. Entertainment wise, they have an amazing...

More 
International Economy Johannesburg - Phuket

Helpful?
Thank Naushina M
Belfast, United Kingdom
Level 6 Contributor
131 reviews
51 helpful votes
Reviewed yesterday
NEW

First time to travel with Emirates in partnership with Quantas and to be highly recommended especially on the a380. Great food, great service, good leg room for me at 6"2' As registered disabled person I couldn't have asked for better assistance from when Emirates checked me in until I was checked out although my wife found it hard to keep...

More 
International Economy Dublin - Auckland Central

Helpful?
Thank Hubert A
Swindon, United Kingdom
Level 5 Contributor
39 reviews
3,351 helpful votes
Reviewed yesterday
NEW

My wife and I flew Business Class from London Gatwick to Phuket via Dubai on 3rd December 2017 and returned on the reverse equivalents on 18th December 2017. Everything was an absolutely dream from start to finish and I cannot recommend this airline more highly for the quality and cleanlines of the aircraft and the friendliness & professionalism of the...

More 
International Business Class London - Phuket

Helpful?
Thank David_Dubery
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

I have used Emirates regularly over the last 3 months. Traveling between UK,Dubai and Asia. Emirates is my preferred airline when flying. I have found from check in desk to the airline crew to be helpful,accommodating and genuine. On my last trip 14th January I had difficulty checking in on line and to pick my preferred seats. However at the...

More 
International Economy Glasgow - Dubai

Helpful?
1 Thank tommytug
Hamilton, New Zealand
Level 5 Contributor
67 reviews
18 helpful votes
Reviewed yesterday
NEW

I booked economy class from Melbourne to Auckland. When I checked in at the airport, the ground staff upgraded me to Business class. The service that was provided on the plane was faultless including the staff courtesy, the meals and the attention to passengers' requests throughout the journey. The F&B options are the best in class to cater multiple options...

More 
Trans-Tasman Economy Melbourne - Auckland Central

Helpful?
Thank Eka L
Nice
Level 6 Contributor
300 reviews
141 helpful votes
Reviewed yesterday
NEW
via mobile

I really do not understand emirates, from our home country we took A380 great flight and confortable, from Dubai it was a nightmare. Old dirty aircraft with screen so old and you cannot even command. Feels like 3rd world's airline. I wouldn't recommend Emirates if they continue to use theses old aircrafts. Even though we had a great service from...

More 
International Economy Dubai - Hanoi

Helpful?
Thank hiritos
Los Angeles, California
Level 3 Contributor
4 reviews
7 helpful votes
Reviewed yesterday
NEW

I wasn't meant to flight this route but because of lack of customer care from another carrier I found myself on Emirates. We started out trying to see if we could change our seats to an bulk or emergency. And just like that we get Bulkhead with me on aisle. On our flight, the crew, between them, spoke 19 different...

More 
Africa Economy Mahebourg - Cape Town Central

Helpful?
Thank gregfdxx
Melbourne, Australia
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Emirates provided friendly comfortable service. Enough attention to your needs but not disruptive. Staff were charming. It's a long haul from Melbourne to Dubai but it was good. Being able to sit in a pair of seats with my husband was also good as we were not bothering or bothered by another person in the row.

International Economy Melbourne - Rome
Helpful?
Thank janewaldock
Birmingham, United Kingdom
Level 3 Contributor
13 reviews
10 helpful votes
Reviewed yesterday
NEW

I have been a frequent user of Emirates and just like before this flight was comfortable. The service was excellent and staff were very friendly. As a coeliac disease sufferer, my gluten free meal was better than that in the past, but still can be improved. There were no gluten free snacks. This can be avoided by adding, for example,...

More 
International Economy Birmingham - Dubai

Helpful?
Thank Shetha A
Hanoi, Vietnam
Level 3 Contributor
13 reviews
11 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flying BKK to MAN return. Both connections in Dubai Missed due to late arrival. Re routed by emirates on their budget code share fly Dubai. Terrible terrible flight. Never again

International Economy Bangkok - Manchester
Helpful?
Thank rainyinhanoi
See travel tips for airlines
“Vegetarians can book meals in advance and help is available for disabled travellers”
980huberta, yesterday | Read review
“Travel in Business Class if you can afford it as it's well worth the extra.”
David_Dubery, yesterday | Read review
“Book the seat as early as possible to get the best seat.”
Lindadevi, yesterday | Read review
“Go early to check in in Dubai, they will collect your luggage as soon as you arrive. Enjoy what is in the airport.”
ShethaA, yesterday | Read review
“Be very mindful when you travel with or as a handicapped person”
Franzdorette, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

8,096 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8096)
Viewed
Airline Lounge (291)
Viewed
Cabin (837)
Viewed
Onboard Feature (860)
Viewed
Our fleet (84)
Viewed
View from Window (701)
Viewed
Airport (833)
Viewed
Seat (863)
Viewed
Food and Drink (1216)
Viewed
Other (2411)