We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines

China Eastern Airlines

4,061 reviews
Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202
Thu, 09/05
Thu, 16/05
3.04,061 reviews
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
Value for money
Check-in and boarding
Food and beverage
Airline Deals
About China Eastern Airlines

Airline Alliance

Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202

Airline Summary

Based at Shanghai Hongqiao International Airport (SHA), China Eastern Airlines (MU) offers regional, domestic and international flights to more than 200 destinations across Asia, Europe, Oceania, Africa and North America. The airline, which is a member of the SkyTeam alliance, is the second largest passenger airline in China. The airline's fleet includes all-Economy Class aircraft, two-cabin aircraft (Business Class and Economy Class) and three-cabin aircraft (First Class, Business Class and Economy Class). China Eastern also has hubs at Shanghai Pudong International Airport (PVG), Xi'an Xianyang International Airport (XIY) and Kunming Changshui International Airport (KMG).
Airline Deals
Traveler rating
  • 556
  • 1,149
  • 1,037
  • 513
  • 808
  • More
  • More
  • Filter
  • English
Popular mentions
London - Melbourne
Awful flight and service. Pretend they don't understand English when requesting something, rude and unhelpful. Terrible entertainment package. Most of the films are in Chinese. Never fly again or recommend any body. Please keep away.
Read more
Hong Kong - Melbourne
The seat is very tight. No blanket is available on the first flight from HK to Shanghai for transfer. The transfer signal is not clear. You may takes some time to locate the transfer counter. The meal is not good. The taste is not good at all. The drink list is very limited.
Read more
Sydney - Beijing
Flight was unexpected pleasant. Firstly the stewards spoke and understood English to a reasonable standard. The aircraft was clean and comfortable. Boarding was on a par with other airlines. In flight entertainment was reasonable but headsets were not very good and not enough
Read more
Melbourne - Shanghai
I think previous reviews say it all. More poor than excellent. We returned this morning from China. While in China we had a couple of internal flights as well. The airfares were part of a package deal we were on. Really there is no ground service at all the staff are incompetent
Read more
London - Shanghai
We flew from LHR to Shanghai on China Eastern and after reading the reviews were surprised at how good the airline is. We were given seats together on the four flights we took with them. The food is Chinese which wasn't great but the Chinese passengers ate it. We were given
Read more
Album Categories
All photosTravelerFood and DrinkAirportView from WindowCabinSeatOur fleetOnboard FeatureAirline Lounge
Gifts for business class guests
Welcome drink
New business class seat in A350-900 from China Eastern Airlines - central seat
"China Eastern Airlines is known to offer very competitive airfare"
"Try book seats in row 25"
"take a business class seat in the middle rows for more head space."
"Lovely flight and aircraft"
"Don't let Delta check your bag through to your Chinese destination. Pick it up at JFK and recheck it yourself with China Eastern."
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register China Eastern Airlines