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Cebu Pacific Air

4,184 reviews
Headquarters: Domestic Road Barangay 191, Zone 20, Pasay, Luzon Philippines 01301
Overview
3.04,184 reviews
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About Cebu Pacific Air
Headquarters: Domestic Road Barangay 191, Zone 20, Pasay, Luzon Philippines 01301

Airline Summary

Cebu Pacific (5J) is a low-cost carrier based in the Philippines. Headquartered in Manila, the airline has hubs at Ninoy Aquino International Airport (MNL), Mactan-Cebu International Airport (CEB), Clark International Airport (CRK), Kalibo International Airport (KLO), Francisco Bangoy International Airport (DVO) and Iloilo International Airport (ILO). Cebu Pacific flies to 34 domestic destinations and 30 international destinations in 19 countries in Asia, Australia, the Middle East and USA. Its fleet includes Airbus A320, A321, and A330 aircraft plus ATR 72 used by its feeder division Cegbo. The airline is a member of the Value Alliance network - a pan-regional low-cost carrier alliance.
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Companion40679794841 wrote a review May 5
1 contribution3 helpful votes
Melbourne - Manila
International
Absolutely awful experience with Cebu Airways. We arrived at the airport to find our 1am flight was delayed for 3 hours until 4am. Which is not a problem these things happen. We did not actually get onto the plane until 5am and then sat on the plane for another 3 hours before
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Anthony wrote a review May 2
Salt Lake City, Utah3 contributions2 helpful votes
Davao City - Tokyo
North Asia
I will never fly this airline again. On my first trip to the Philippines with Cebu pacific they delayed the flight doing checks, and I missed my flight to Davao. Then I had to get another flight that night. Now while going back home they delayed the flight again doing checks for
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Margot K wrote a review May 2
4 contributions3 helpful votes
Sydney - Manila
International
We paid for what was supposedly “premium economy”…the seat gave additional leg room as it was in the exit row, but the seats were narrower than the economy seats due to the tray table being in a rigid seat divider. I am a size 12-14 and my backside just fitted in the middle
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Voyage594345 wrote a review May 1
2 contributions1 helpful vote
Dubai - Manila
International
I spent lots of money to a very bad flight and they serve a bread with ice on it. They are scammer for money, I dont recommend this airlines at all, worst of all airlines
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Philipp D wrote a review Apr 2024
2 contributions3 helpful votes
Bangkok - Manila
Southeast Asia
I only needed the Bording Pass, I had to wait 1.5 hours at check-in!!! Check-in online was not possible!! I will never fly with this airline again!
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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The offending article
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Delayed for 3 hours the worst plane company in Philippine very terrible
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Arlene F wrote a tip Today
"Choose another airline. Period"
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Niqi F wrote a tip May 21
"Budget airline so expect budget service."
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A M wrote a tip May 14
"Expect little and you'll be satisfied."
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David B wrote a tip May 10
"Book with a different airlines"
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Ken S wrote a tip May 10
"Be prepare, no reclining seats, no pillows, no blanket, have to pay for everything (even water), narrow aisles and overall, very cramped."
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Search flights

Round TripOne-wayMulti-city
Depart
Thu, 6/13
Return
Thu, 6/20
Travelers
1, Economy