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Cathay Pacific

Headquarters: 9F Central Tower 8 Scenic Road, Lantau, Hong Kong China
Overview
4.016,959 reviews
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Cathay Pacific

Airline Alliance

oneworld
Headquarters: 9F Central Tower 8 Scenic Road, Lantau, Hong Kong China

Airline Summary

Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.
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16959Reviews
8308Photos
100Tips
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Popular mentions
Bear wrote a review Oct 2024
15 contributions9 helpful votes
Sydney - Paris
International
While not their fault directly, why pay for a service that does not deliver and not allow for a customer to get compensation. A brand new bag was ripped apart - as best as I can tell by baggage handlers in Paris using crow bars trying to fix a conveyer belt. Cathay contract them…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christian P wrote a review Oct 2024
4 contributions
Manila - Hong Kong
Asia
Cathay delayed the flight for three hours due to technical issues. As passengers were told, the system had to be "rebooted." This is the second delay I have experienced on Cathay in a few weeks. In September, another flight was delayed when Cathay found that the aircraft had to…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Companion09123623368 wrote a review Oct 2024
2 contributions1 helpful vote
Singapore - Pittsburgh
International
Tips to everyone who booked with Cathay! Always check your transaction details in bank details. Book online in September - receive confirmation email however no e-ticket. Called the hotline and they said they my transaction is cancelled. No emails no calls. Checked website-…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Eecc wrote a review Oct 2024
Paris, France5 contributions20 helpful votes
Dubai - Hong Kong
International
Robbed mid-flight from Dubai-Hong Kong! Flight CX738. Anyone else?? As I returned to Hong Kong from holidays in Dubai with my family, I had the displeasure of arriving home to find my hand luggage (placed above my head) had been opened during the flight and thousands of $ in…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M L wrote a review Oct 2024
1 contribution2 helpful votes
Dallas - Hong Kong
International
At the airport I asked to pay for an upgrade to business class and was told that I can't upgrade to 1st class - they only allow 1 class upgrade so I could only upgrade to premium economy. Never heard of that...it felt like a ploy. Plane was 75% empty and they wouldn't move me…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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GoPlaces32186155768 wrote a tip Nov 5
"The airline needs to improve its hiring process. How can such a big airline hire such staff who don't know how to talk with customer."
franz wrote a tip Nov 3
"Domt fly with this airline service is bad and checkin crew in hongkong were extremely rude and they didnt even bother to help me"
CeepingItReal wrote a tip Nov 2
"Tip: if you are not a Cathay Pacific member, avoid this airline. "
Munish wrote a tip Oct 2024
"Don’t fall for the flight upgrade click bait. Read and then take a decision "
Janine R wrote a tip Oct 2024
"Do not pay for extra leg room It is a scam"
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Showing results 1-5 of 100
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